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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Very fast and smooth service, highly recommended. Good discount and ease of access
Easy to follow instructions and great information.
Easy to shop and had a preferred highly rated installer nearby.
It's was easy to find the right tires for my car. I also liked seeing all the options available to me. My tires came super quick, it was even 24hrs before they were delivered.
Good tire choices and good prices. And for this particular experience, the tire missed the UPS truck. Supposed to be delay. But it still made it before my appointment with the installer. I did not have to change the appointment. Thank You!
Great advice and selection. I also appreciate the app that allows me to rank order those tire attributes that are most important to me.
I always buy my tires from Tire Rack. Great selection and prices. Use my local tire store for installation. Couldn't be happier.
You guys had all the wheels and tires I wanted in stock. The wheels and tires arrived undamaged, well packaged, and extremely fast shipping. I'm dumbfounded by how fast they put this together and sent them out. Everything showed up to my door with no problems ready for me to install. I never bought from these guys before but I can guarantee that when I need wheels or tires I will be buying from tire rack again.
Excellent selection and availability. Easy order process and great pricing.
Second time order(er). Easy to find my tires, good selection, great prices. Can't wait to get them and put them on.
Fast and easy. I ordered the wrong tires before filling the order and sending them to me they caught it and called my office to let me know. That's great service. Thank you for your help!
Other than tires showing available and then saying they are not. It was a good exp
Tire Ratings helped me make my tire selection for mixed winter mountain driving and the purchase checkout with drop-shipment to an approved installer could not have been smoother or easier.
Great service they guided me on what wheels/tires would fit on my truck
Fast service, quick and easy with accurate shipping time quoted.
Great company to deal with this not the first time i ordered from you.
Everything wen smoothly and I am very satisfied. Not sure what I was expecting but whatever my baseline was it was completely exceeded. Part of it is the installer. In this case, you had a great partner and I will definitely be using this service again!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

