Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,840
shipping
28,804
quality
29,364
This company responds to reviews on average within 1 day

Instant Feedback

531,092 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Debora M.
Unfollow Debora M.
Share Review
Report Review

Thank y'all for being so fast
September 10, 2022

I ordered these tires and put in the wrong credit card number but y'all stayed on it and stayed in contact with me and we got it straightened out and I got my tires pretty darn quick thank you

Date of experience: September 10, 2022
Maryland
1 review
0 helpful votes
Follow tonny B.
Unfollow tonny B.
Share Review
Report Review

Great deal
September 10, 2022

Info needed is easy to get and good special prices

Date of experience: September 9, 2022
Massachusetts
1 review
0 helpful votes
Follow Joseph H.
Unfollow Joseph H.
Share Review
Report Review

Always great experience at Tire Rack
September 10, 2022
Updated review

The site is super easy to use, there lots of reviews available to choose the right tire, test scores of tires help with individual attributes (ice versus snow performance, for example).

Date of experience: September 9, 2022

Love the site, product availability, and reviews
October 12, 2021
Previous review

Love the site, product availability, and reviews.

Date of experience: October 12, 2021

Some issues with screen locking up or down on iPhone...
November 9, 2019
Previous review

Some issues with screen locking up or down on iPhone 7S. It releases after some work dragging up or down over and over.

Date of experience: November 8, 2019
Maryland
1 review
0 helpful votes
Follow Quincy G.
Unfollow Quincy G.
Share Review
Report Review

Wrong size rim after the websites suggestion.
October 10, 2022
Updated review

It was ok i guess until i used your suggestion after putting in my make and model and your webstie still selected the wrong rim.

Date of experience: September 9, 2022

It was ok i guess
October 3, 2022
Previous review

It was ok i guess

Date of experience: September 3, 2022
Georgia
1 review
0 helpful votes
Follow oren J.
Unfollow oren J.
Share Review
Report Review

Usual standard of excellence
September 10, 2022

Been shopping with Tirerack for many, many years and have never been disappointed with any aspect of the transaction, thanx

Date of experience: September 9, 2022
Illinois
1 review
0 helpful votes
Follow Rogelio L.
Unfollow Rogelio L.
Share Review
Report Review

Winter tires
September 10, 2022

Great experience buying online. I would buy from here again.

Date of experience: September 9, 2022
New York
1 review
0 helpful votes
Follow Pedro S.
Unfollow Pedro S.
Share Review
Report Review

One happy customer
September 10, 2022

Easy to navigate site and good price. I took my time researching the tires to replace the ones that came on the car. And was happy to find these well reviewed and recommended Continental. Once my mind was set, the ordering process was a breeze. Fast delivery and excellent recommended installer.

Date of experience: September 9, 2022
New York
1 review
0 helpful votes
Follow Ruben B.
Unfollow Ruben B.
Share Review
Report Review

No hassle online experience
September 10, 2022

Easy buying experience and liked the tire package and how well was packed for delivery.

Date of experience: September 9, 2022
Maryland
2 reviews
2 helpful votes
Follow Doug M.
Unfollow Doug M.
Share Review
Report Review

The rims and tires make our car look even better than when it was brand new. Car looks outstanding!

Date of experience: September 9, 2022
Pennsylvania
1 review
0 helpful votes
Follow Christopher K.
Unfollow Christopher K.
Share Review
Report Review

Tires
September 9, 2022

Great Experience — fast and convenient quick shipping

Date of experience: September 9, 2022
Missouri
2 reviews
0 helpful votes
Follow John H.
Unfollow John H.
Share Review
Report Review

Great Company
September 9, 2022

Great selection of tires, great customer service and awesome shipping time!

Date of experience: September 9, 2022
New Jersey
1 review
0 helpful votes
Follow Michelle F.
Unfollow Michelle F.
Share Review
Report Review

Everything as promised will look cool with stock wheels
Scottie :)

Date of experience: September 9, 2022
New Jersey
1 review
0 helpful votes
Follow Gaetano F.
Unfollow Gaetano F.
Share Review
Report Review

Best way to buy tires hands down
September 9, 2022
Updated review

Great and easy to order. Always in stock and super fast shipping to a tire dealer

Date of experience: September 9, 2022

Perfect
August 6, 2022
Previous review

Perfect. Easy and helpful

Date of experience: August 6, 2022
Maryland
1 review
0 helpful votes
Follow Ronald W.
Unfollow Ronald W.
Share Review
Report Review

New tires
September 9, 2022
Updated review

Picking a tire is not always easy, but your tire testing info helps a lot.

Date of experience: September 9, 2022

Worked well except I mistyped my name and had a mess...
April 28, 2021
Previous review

Worked well except I mistyped my name and had a mess of a time getting to where I could correct it.

Date of experience: April 28, 2021
Illinois
1 review
0 helpful votes
Follow Rebekah Q.
Unfollow Rebekah Q.
Share Review
Report Review

19" tires
September 9, 2022

Very pleased with the quality of tires as well as the prompt delivery. I have not installed them yet, not rushing the now fall. The overall buying experience was perfect. With the prices on tires being higher than normal right now, I was pleased with the pricing I found thru Tire Rack. I shopped around and no one could touch their pricing, and with free shipping... it was a no-brainer.

Date of experience: September 9, 2022
Tennessee
1 review
0 helpful votes
Follow Dana Q.
Unfollow Dana Q.
Share Review
Report Review

Thanks!
September 9, 2022

Easy ordering process! Thanks for making this a stress free experience!

Date of experience: September 9, 2022
New York
1 review
0 helpful votes
Follow Lukas E.
Unfollow Lukas E.
Share Review
Report Review

Awesome
September 9, 2022
Updated review

Quick and straightforward. Shipping faster than promised.

Date of experience: September 9, 2022

Quick and easy
July 21, 2021
Previous review

Quick and easy

Date of experience: July 21, 2021
Florida
1 review
0 helpful votes
Follow Peter N.
Unfollow Peter N.
Share Review
Report Review

New treads for a 2015 BMW 528i base
September 9, 2022

I love how easy it is to research on the products. Also, the ease of coordination for delivery and install make things super simple!

Date of experience: September 9, 2022
Ohio
1 review
0 helpful votes
Follow REGIS H.
Unfollow REGIS H.
Share Review
Report Review

New tire
September 9, 2022

Good deal tire. Website not only gave me what I originally had on the car, they recommended two good alternatives based on my driving preferences and weather conditions.

Date of experience: September 9, 2022
New York
1 review
0 helpful votes
Follow HEMANT S.
Unfollow HEMANT S.
Share Review
Report Review

Great Service
September 9, 2022

Very Intuitive Website. Ease of delivery and happy to get free warrantee and Road side coverage

Date of experience: September 9, 2022