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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I really like the way the tire/wheel packages are sold. TireRack makes it easy to choose a winter package that will work for your vehicle while showing you the various options available.
Information about mobile installation was a bit confusing. Worked out OK. Tires arrived in the promised schedule, and the installer worked quickly and efficiently. Of course, I have not yet had a chance to road test.
Information about mobile installation was confusing.
Don't much care for rebates, rather see bottom line price nor do I think much of getting tires that are a year old. I would expect fresh tires
Don't much care for rebates, rather see bottom line price
QUICK... EASY to navigate... GREAT price! These are my 4th set of tires from Tires Plus and as always VERY SATISFIED... Thank You.
Great site navigation. Clean interface with all pertinent information available.
The website was well organized and it was easy to order.
I Loooved seeing all the rim options on a scale, paint correct version of my own BMW E90. Its so cool to see instant rim size and style changes on the fly; Really a super cool feature of the website that helped me choose a rim style that I liked and could see on my own car. Turns out what I thought would look good actually looked rather questionable (who knew bronze on silver looked so garbage) actually seeing it on a paint correct model of my car made the decision easy.
Great service longtime customer.We're all my cars and good representation
Helpful and Knowledgeable. Product as described and fast delivery.
Provided all Information required to make an informed decision
The tire's went on a 2004 new beetle with 17 in mag wheels. All the local shops want to put 190mph tires
On it. You would have to push it out of an airplane to get it to that speed. Tire rack showes you all the tires that will fit and reviews.
Quick and easy. Lots of variety and availability..
Way easier than I had imagined! I thought it would be harder to find the right tire and to get it shipped, then brought to an installer. Your shopping directly to an installer was perfect!
Very Quick and Easy. Shipping came two separate packages in two separate days, but was able to make it work
Good choice of products, competitive prices, It would be perfect if shipping was free!
Easy to use website, yet not sure what the "FEES" of $11.40 are about? It would be nice to explain what those are before accepting an order
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

