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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Easy and convenient. I was a ways from any major urban area but tires still arrived the next day! Impressive!
Easy process and great support system. I wanted to get a set of winter wheels and tires for my first winter in Michigan. I needed the tires mounted, but assume I would have to make an appointment and take them to a local place. However, the Tire Rack associate told me that they could mount and balance the tires before shipping. I expected the process would take a week or so, but 36 hours later, they were on my porch.
Convenient and easy, quick as well. I received notification that my tired was delivered the next day and had the tires installed the next day after the shop received them.
No stress or hassel with the minor exception on the tire shop trying to sell me other services and a minor attempt at raising the installation price until I told him I was making a phone call. All of a sudden the problem was fix and actually paid 4 bucks less. Over all easy experience in buying tires.
Fast delivery. Ordered and had tires in 3 days. Local continental tire dealer could not get them due to back order
Quick, simple, accurate, to order with basically overnight delivery. What's not to like. Thhis was part of a road hazard warranty. I sumbitted all the paperwork but still haven't heard back.
Quick and precise to get the right wheels and tires. They even saved my order when I was delayed in ordering. Thanks
Website is excellent for mobile phone users. Graphics and menus are clear and well organized.
Tire Rack always has a great variety of tires - I'm a return customer. I recently discovered my tires were in bad shape, so after a little research I found what I needed with Tire Rack. Great price, fast delivery - and on sale!
Ross helped me choose the quietest tire for my car
Very intuitive website for finding and ordering tires.
Also very quick shipping and up to date tracking.
Very easy to find the exact tire i was looking for. Quick and easy search.
My shopping experience was awesome with great prices and the rebate was a bonus.
Easy picking and easy checkout. They came quick and ready to install.
Nice selections and ability to view on car prior to purchase.
TireRack makes it easy to order tires. From the menu of vehicles and subtypes of vehicles, tires are preselected based on manufacturer specs.
Great platform to see available tires and order them
It seems like the right info was given for me to understand and know the wheels will fit the car
Needed some tires looked at other places and stores. They had good tires I've used before for a real good price.
My third order from tire rack was the charm. Accurate sizing info guaranteed the best fit. Selection of tires was good, Selection of wheels which fit my car was fair, customer service was very good. I can heartily recommend tire rack and Motorweek, which I have watched for years.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

