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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,251
value
28,686
shipping
28,650
quality
29,210
This company responds to reviews on average within 1 day

Instant Feedback

528,430 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Very easy to order from Tire Rack!
October 3, 2025

Just a few clicks and the tires will be here tomorrow. Now I can forget about it because I know Tire Rack will deliver on their promises.

Date of experience: September 23, 2025
Michigan
1 review
0 helpful votes
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Very bad phone service.
October 3, 2025

I called tire rack on 09/23/2025 at 11:42am... 1-800 number. A young man answer and i said good morning, how are you?... silence... i said hello?. He said hello... i would like to place a order... he said ill switch you over... on your end it hung up.

Date of experience: September 23, 2025
Elise B. TireRack Rep
6 months ago

We appreciate you bringing this to our attention and a member of our team will be reaching out.

Pennsylvania
1 review
0 helpful votes
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Great service
October 3, 2025
Updated review

I bought 3 tires earlier this year and had a road hazard claim that I submitted and was taken care of without any problems. The claim was filed sometime in the end of June or the beginning of July 2025.

Date of experience: July 11, 2025

Good experience
January 23, 2025
Previous review

Good experience.

Date of experience: January 13, 2025
Virginia
1 review
0 helpful votes
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I purchased a set of 4 Goodyear Wrangler Steadfast HT XL nearly 2 years ago and fortunately the Hazard insurance was included at no additional cost. One of the tires was damaged beyond repair last week and a replacement was approved after speaking with a customer support representative for 5 minutes. The process could not have been easier.

Date of experience: September 23, 2025
Louisiana
1 review
0 helpful votes
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**************312

Date of experience: September 23, 2025
New York
1 review
0 helpful votes
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Shipped quickly
October 3, 2025

My tires where shipped quickly! Very happy with overall experience!

Date of experience: September 29, 2025
Pennsylvania
1 review
0 helpful votes
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Buying wheels made easy
October 3, 2025

Easy to navigate through the website, exact wheels needed in stock, fast delivery.

Date of experience: September 23, 2025
New York
1 review
0 helpful votes
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I have been buying tires from TireRack for years now and will continue to do so in the future

Date of experience: September 23, 2025
Connecticut
1 review
0 helpful votes
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On-line Chat is actually Excellent!
October 3, 2025

If you feel most online chats related to customer service are useless, not true with Tire Rack. " Austin" answered all my questions(date code, country of origin and final price).

Date of experience: September 23, 2025
Ohio
1 review
0 helpful votes
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Great pricing, Fast shipping.
October 3, 2025

Fast shipping, can compare reviews, to find the right tire.

Date of experience: June 16, 2023
Pennsylvania
1 review
0 helpful votes
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Thus is the third time that I have used tire rack for tires. Always an easy way to do business and get what you need!

Date of experience: September 23, 2025
California
1 review
0 helpful votes
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Easy order
October 3, 2025

Easy to order. Competitive price and recommended installation

Date of experience: September 22, 2025
Ohio
1 review
0 helpful votes
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Great products Fast arrival
October 3, 2025

I just purchased my 2025 ford escape active awd in May. It really didn't not stand out as a new car until I had the aftermarket wheels and tires put on. It really looks sharp now. I'm very pleased with the quality of the products.

Date of experience: September 25, 2025
Georgia
1 review
0 helpful votes
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Seamless
October 3, 2025

Super easy way to get good quality tires fast and with great finance options.

Date of experience: September 22, 2025
Missouri
1 review
0 helpful votes
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Best price I found
October 3, 2025
Updated review

My tires are not cheap they had a deal going amazing deal for 37/13.5/22

Date of experience: September 22, 2025

Best deal for my size tires I found so glad I looked...
September 23, 2025
Previous review

Best deal for my size tires I found so glad I looked on here

Date of experience: September 12, 2025
Virginia
1 review
0 helpful votes
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Easy
October 3, 2025

Easy, and many options for our make model, they take out the guess-work

Date of experience: September 22, 2025
Illinois
1 review
0 helpful votes
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Always accurate and easy
October 3, 2025

Have used Tire Rack for numerous years now and never had any problem. Prices are very competitive, shipments timely, and products as expected.

Date of experience: September 22, 2025
North Carolina
1 review
0 helpful votes
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Good experience
October 3, 2025

…………………. **************890

Date of experience: September 22, 2025
New Mexico
1 review
0 helpful votes
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Great tire store
October 3, 2025

This is my preferred site to assess a tire from all the many reviews

Date of experience: September 22, 2025
New Mexico
1 review
0 helpful votes
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Tires
October 3, 2025

They look to be great snow tires had them before getting them again

Date of experience: September 28, 2025