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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy peasy, The tire technician I talked to was very helpful and helping me choose these tires I'm very satisfied with them. I had the original triple trade assurance but they don't make that anymore so I got the sport assurance all season. These tires are for my wife's car and she does a lot of traveling in the city And they give me peace and mind knowing that she has good tires. People will actually try to talk me down in tires because we have just a basic commuter car but I like to have the best tires available they're the only thing keeping The car on the road And keeping my family safe.
Very easy to navigate website and easy to match up tires for vehicle.
I ordered Michelin All Season 4 ZP (run flat) tires in 235/45R18 and 285/35R19 for my 2008 Corvette. I'd spent days trying to find these tires locally. Tire Rack had them in their Connecticut warehouse and they were delivered to the recommended installer two days after I ordered them.
My only complaint was with the installer recommended by Tire Rack. They booked me in for installation the day after the tires arrived but when I got there, they looked at the tires, apparently for the first time, and said they couldn't install them because they were too wide to fit on their machine. The tires wouldn't fit in my car so I had to go home and return with my truck. Several local shops wouldn't touch the tires either because of their size, the fact that they weren't purchased there or because they were run flats. Once I found a tire shop willing to install them, I had to deliver the tires to the shop in my truck and come back with my car for installation. Not difficult, but time consuming - provided you have another vehicle big enough to transport the tires
Bottom line: double check with the recommended installer before placing your order.
As of now l would rate Tire rack 6 stars, but unfortunately there isn't one. In all my dealings with Tire rack l didn't have any issues whatsoever and to top it off they will help you to select your products to give you the best option. Keep up the good work Tire rack, I'll be back soon.
The best Shopping experience I had in a very long time.
I inadvertently ordered 2 sets of wheels and called rep. And he took care of problem quickly and thoroughly.
Great to do business with Tire Rack, supply deliveries are sketchy for everyone these days. CS was cool and professional with my constant checking. Information was current, honest and dependable making it easy to manage options. Thanks CS staff at Tire Rack.
Customer service rep made sure the tires i needed fit as it should
Clancy was a Big help, Thank You! Tires were at the Firestone center timely. I would ask that Tire Rack remove Firestone service center of Mount Dora from their list of installers. I grabbed my tires and went to have them installed somewhere else. Shady people!
Nice and easy. The delivery was very prompt and that was the best part
I was desperate looking for tires, i called everyone around, tire rack had the tires i neded and the delivery was quick, next day
I didnt have to drive to get them.
You actually have the tires I need!
And two day shipping on tires? Unheard of!
They always make it easy to find what I'm looking for and I love being able to see the reviews on whatever tires I'm shopping around for.
Getting tires for step-son. He will be pleased with these tires.
He is very happy with these tires!
My step-dad recommended you, and he was so right. You guys are the BEST.
My step-dad recommended you, and he was so right. You guys are the BEST.
I have purchased tires from tirerack several times over the past few years and never have been disappointed from their customer service, delivery times, and selections.
Very easy site to navigate, Good information on tires. Will be back for more when needed. Thank you.
Only my second time using the site. So far, so good. Plan to use it again for other vehicles. Thank you.
Fast easy great tire reviews make the decision easy.
This is the 3rd time I have used Tire Rack.com to purchase the ideal tires for my vehicles. Their process seems to get easier each time!
Very quick & easy to place an order!
Easy to order, great and exceptional customer service
I bought these tires for my daughter who lives in Michigan. The shipment was timely and the tires were installed in just two days.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members