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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,687
shipping
28,651
quality
29,211
This company responds to reviews on average within 1 day

Instant Feedback

528,515 reviews

We monitor reviews for authenticity

Ohio
2 reviews
1 helpful vote
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Love tire rack
September 29, 2022
Updated review

Bought several tires great company I've been in the car business 35 yrs. I tell everyone about you!

Date of experience: September 28, 2022

Tire rack has akways been my go to!
December 3, 2020
Previous review

Tire rack has akways been my go to! Very efficient no problems!

Date of experience: December 2, 2020
New York
1 review
0 helpful votes
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Great Purchase Experience
September 29, 2022
Updated review

Excellent as usual!
Easy to order
Super fast delivery
Excellent product at a competitive price

Date of experience: September 28, 2022

Excellent Love this store Easy to search and buy...
November 7, 2021
Previous review

Excellent
Love this store
Easy to search and buy and great customer service

Date of experience: November 7, 2021
Pennsylvania
2 reviews
0 helpful votes
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Always happy with Tire Rack
September 29, 2022

Seamless, easy, and found exactly what I was looking for!

Date of experience: September 28, 2022
Ohio
1 review
0 helpful votes
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Great.
September 29, 2022

Great thank you. Glad to have the choices of tires and deliver to installation service.

Date of experience: September 28, 2022
Georgia
1 review
0 helpful votes
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Love buying from Tire Rack
September 29, 2022
Updated review

ENJOY BEING ABLE TO PICK THE TIRE I ALREADY RUN ON MY CAR WITH OUT HUNTING OR HAVING TO PUT IN A BUNCH OF INFORMATION THAT DOESN'T HELP

Date of experience: September 28, 2022

Hard to find items on site need search bar
August 12, 2021
Previous review

Hard to find items on site need search bar

Date of experience: July 12, 2021
New Mexico
1 review
0 helpful votes
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Good price and fast service.
September 29, 2022

Great job of rating tires and lots of good information

Date of experience: September 28, 2022
Colorado
2 reviews
0 helpful votes
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Good tires
September 28, 2022
Updated review

Easy, hassle free. Used before, will use again. Thanks guys!

Date of experience: September 28, 2022

Good
August 26, 2021
Previous review

It's good...

Date of experience: August 25, 2021

It's good...
August 20, 2021
Previous review

It's good...

Date of experience: August 19, 2021
New York
1 review
0 helpful votes
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Winter tires
September 28, 2022

Easy to find the right product for my vehicle. Disappointed that the $100 gift card being offered a couple of days ago isnt being offered today. It would have helped with getting them mounted.

Date of experience: September 28, 2022
Texas
1 review
0 helpful votes
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Hard to find tires were in stock
September 28, 2022

Contacted several tire service centers and everyone stated it would take 5-7 days and some stated they could not find them. Found them on Tire Rack within 5 mins and they were delivered the next day.

Date of experience: September 28, 2022
Pennsylvania
1 review
0 helpful votes
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Tires
September 28, 2022

The website for Tire Rack is very easy to navigate to get the exact tires that you required.

Date of experience: September 28, 2022
New York
1 review
0 helpful votes
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Value
September 28, 2022

Great friendly service, well nolagable on product's. Not pushy & answered all my questions & concerns.

Date of experience: September 28, 2022
Pennsylvania
1 review
0 helpful votes
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Winter Wheel / Tire combo
September 28, 2022

A little tricky to navigate the exact winter package I wanted, but once I found everything the site made the exact package I wanted.

Date of experience: September 28, 2022
Louisiana
1 review
0 helpful votes
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Fast shipping
September 28, 2022

Easy shopping and fast shipping. Reasonable price.

Date of experience: September 27, 2022
New York
1 review
0 helpful votes
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When are you guys going to get steel rims in stock?

Date of experience: September 27, 2022
Minnesota
1 review
0 helpful votes
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Impressed
September 28, 2022

Good selection of tires, good reviews. Received sooner than expected, good updates with whole ordering process

Date of experience: September 27, 2022
Iowa
1 review
0 helpful votes
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Snow tires
September 27, 2022

Great inventory and easy to find what you need. Ordered snow tires and had them the next day.

Date of experience: September 27, 2022
Nevada
1 review
0 helpful votes
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I use and recommend it
September 27, 2022

Very clear and easy to use
I enjoy using Tire Rack, it's a good price, clear and truthful description

Date of experience: September 27, 2022
Missouri
1 review
0 helpful votes
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Online help
September 27, 2022

Julian texting option was great help. Told me about shaving the tire to match my others on an all wheel drive so that I didn't need to buy two tires. Only had 8000 miles on tires.

Date of experience: September 27, 2022
Maryland
1 review
0 helpful votes
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Steve's Tire Rack Review
September 27, 2022

Everyone I spoke with was very friendly and helpful.

Date of experience: September 27, 2022
New Jersey
1 review
0 helpful votes
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Tire duh
September 27, 2022

Tire rack is awesome, everything went as planned and pep boys did a great job of installing

Date of experience: September 27, 2022