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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Bought several tires great company I've been in the car business 35 yrs. I tell everyone about you!
Tire rack has akways been my go to! Very efficient no problems!
Excellent as usual!
Easy to order
Super fast delivery
Excellent product at a competitive price
Excellent
Love this store
Easy to search and buy and great customer service
Seamless, easy, and found exactly what I was looking for!
ENJOY BEING ABLE TO PICK THE TIRE I ALREADY RUN ON MY CAR WITH OUT HUNTING OR HAVING TO PUT IN A BUNCH OF INFORMATION THAT DOESN'T HELP
Hard to find items on site need search bar
Great job of rating tires and lots of good information
Easy, hassle free. Used before, will use again. Thanks guys!
Easy to find the right product for my vehicle. Disappointed that the $100 gift card being offered a couple of days ago isnt being offered today. It would have helped with getting them mounted.
Contacted several tire service centers and everyone stated it would take 5-7 days and some stated they could not find them. Found them on Tire Rack within 5 mins and they were delivered the next day.
A little tricky to navigate the exact winter package I wanted, but once I found everything the site made the exact package I wanted.
Easy shopping and fast shipping. Reasonable price.
When are you guys going to get steel rims in stock?
Great inventory and easy to find what you need. Ordered snow tires and had them the next day.
Very clear and easy to use
I enjoy using Tire Rack, it's a good price, clear and truthful description
Julian texting option was great help. Told me about shaving the tire to match my others on an all wheel drive so that I didn't need to buy two tires. Only had 8000 miles on tires.
Everyone I spoke with was very friendly and helpful.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

