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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,701
shipping
28,665
quality
29,225
This company responds to reviews on average within 1 day

Instant Feedback

528,723 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Good info
October 11, 2022

I like the independant testing performed by Tire Rack

Date of experience: October 10, 2022
New York
1 review
0 helpful votes
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My Experience In Using TIRE RACK
October 11, 2022
Updated review

I wish the "Q" Codes were more reliable/accurate/informative. It is important to make Brand comparisons. I realize that TIRE RACK is not responsible for the creation of the 'Q' Codes. I have used TIRE RACK at least 3 times. Each time, the service and product were a '10 out of 10'.
On 1 occasion, the local installer accidently damaged the inflation sensor that registers 'low tire pressure' on the dashboard. They 'made good' on a replacement.

Date of experience: October 10, 2022

I wish the "Q" Code was more reliable/accurate/informative
October 4, 2022
Previous review

I wish the "Q" Code was more reliable/accurate/informative. It is important to make Brand comparisons.

Date of experience: October 3, 2022
South Carolina
1 review
0 helpful votes
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Fast, easy transaction
October 11, 2022

Quick and easy ordering. Mobile installation excellent.

Date of experience: October 10, 2022
Illinois
1 review
0 helpful votes
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Gold 225-45-17
October 11, 2022

Good decision making tool. Plenty of options. Very positive.

Date of experience: October 10, 2022
California
1 review
0 helpful votes
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The pads have been delivered but not yet installed. When looking for installers on Tire Rack the ones that showed up were not necessarily for brake pads but, rather, tires. Installers should match product that was purchased.

Date of experience: October 10, 2022
Florida
1 review
0 helpful votes
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Great Company
October 10, 2022

Fast delivery and good selection. Always delivers!

Date of experience: October 10, 2022
Florida
1 review
0 helpful votes
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Satisfied.
Sitejabber is an independent, 3rd party customer rating and review service, that collects valuable customer feedback from actual paying customers of various types of businesses. Once collected, this information is then used to help new potential customers of these businesses to be able to get unbiased feedback, so they can make better decisions about what they buy and who they buy from.

Date of experience: October 10, 2022
Indiana
2 reviews
0 helpful votes
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Love my tires.
October 10, 2022
Updated review

I love tire rack... Fast shipping and great tires..

Date of experience: October 10, 2022

Quick and easy to use..
November 11, 2021
Previous review

Quick and easy to use..

Date of experience: November 11, 2021
Connecticut
1 review
0 helpful votes
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Easy purchasing experience.
October 10, 2022

Easy to order tires. Research and customer ratings helped the decision making.

Date of experience: October 10, 2022
Washington
1 review
0 helpful votes
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As promised!
October 10, 2022
Updated review

Alerted me to an available discount!
Got to love a company that actively saves its customers money!

Date of experience: October 10, 2022

Great
November 3, 2020
Previous review

Great

Date of experience: November 3, 2020
Georgia
1 review
0 helpful votes
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Like the tires alot
October 10, 2022

Great experience with the delivery time. Just slow on the installation

Date of experience: October 10, 2022
Ohio
1 review
0 helpful votes
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Easy Peasy
October 10, 2022

Very easy and I appreciate it! The website was very user friendly. I could compare options and pricing as well as 2 year tire warranty and rebate.

Date of experience: October 10, 2022
New Jersey
2 reviews
0 helpful votes
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Be sure they install
October 10, 2022

I ordered 4 new tires and had them delivered to a certified installer. The installer then told me they were too big for his equipment. So I had to go pick them up, drop them off to the Lamborghini dealership, then go get my car and drop it off.
Long story short I would call the certified installer BEFORE you have the tires delivered.
I'm still giving this site 5 stars because they called me to give me a list of installers and that was nice.

Date of experience: October 10, 2022
Virginia
1 review
0 helpful votes
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Great response on my compatibility questions through chat.
Love the testing statistics! I already new the tires were the best but the stats tell the whole story.

Date of experience: October 10, 2022
Iowa
3 reviews
0 helpful votes
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Loyal customer for years
October 10, 2022

Thanks for letting me know about the $120 Visa gift card on my tires that starts in two days. I delayed my purchase until then.

Date of experience: October 10, 2022
Arkansas
1 review
0 helpful votes
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Great
October 10, 2022

Always easy to find and order tires online or via phone sales. Yes

Date of experience: October 10, 2022
Georgia
1 review
0 helpful votes
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Wrong tire size
November 9, 2022
Updated review

Got assistance from your rep. And they recommended the wrong size. Got 17's but needed 18's. Had to reorder and wait for replacement, and ship originals back. Taking another week before I can drive my car

Date of experience: October 10, 2022

Good so far
October 4, 2022
Previous review

Good so far. Wish there was a discount for service people or senior citizens

Date of experience: October 4, 2022
Virginia
1 review
0 helpful votes
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Easy rideFor the price
October 10, 2022

Easy to order and great people to deal with on line

Date of experience: October 10, 2022
Washington
3 reviews
0 helpful votes
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Good overall experience!
October 10, 2022

Pricing on my Run Flat Tires was excellent and delivery was fast. The mobile installer was knowledgeable and professional and he was right on time for our appointment.

Date of experience: October 10, 2022
South Carolina
1 review
0 helpful votes
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Great service
October 10, 2022

The web site is easy to use and the service is above expectations.

Date of experience: October 10, 2022