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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I wish the "Q" Codes were more reliable/accurate/informative. It is important to make Brand comparisons. I realize that TIRE RACK is not responsible for the creation of the 'Q' Codes. I have used TIRE RACK at least 3 times. Each time, the service and product were a '10 out of 10'.
On 1 occasion, the local installer accidently damaged the inflation sensor that registers 'low tire pressure' on the dashboard. They 'made good' on a replacement.
I wish the "Q" Code was more reliable/accurate/informative. It is important to make Brand comparisons.
Quick and easy ordering. Mobile installation excellent.
The pads have been delivered but not yet installed. When looking for installers on Tire Rack the ones that showed up were not necessarily for brake pads but, rather, tires. Installers should match product that was purchased.
Satisfied.
Sitejabber is an independent, 3rd party customer rating and review service, that collects valuable customer feedback from actual paying customers of various types of businesses. Once collected, this information is then used to help new potential customers of these businesses to be able to get unbiased feedback, so they can make better decisions about what they buy and who they buy from.
I love tire rack... Fast shipping and great tires..
Easy to order tires. Research and customer ratings helped the decision making.
Alerted me to an available discount!
Got to love a company that actively saves its customers money!
Great experience with the delivery time. Just slow on the installation
Very easy and I appreciate it! The website was very user friendly. I could compare options and pricing as well as 2 year tire warranty and rebate.
I ordered 4 new tires and had them delivered to a certified installer. The installer then told me they were too big for his equipment. So I had to go pick them up, drop them off to the Lamborghini dealership, then go get my car and drop it off.
Long story short I would call the certified installer BEFORE you have the tires delivered.
I'm still giving this site 5 stars because they called me to give me a list of installers and that was nice.
Great response on my compatibility questions through chat.
Love the testing statistics! I already new the tires were the best but the stats tell the whole story.
Thanks for letting me know about the $120 Visa gift card on my tires that starts in two days. I delayed my purchase until then.
Got assistance from your rep. And they recommended the wrong size. Got 17's but needed 18's. Had to reorder and wait for replacement, and ship originals back. Taking another week before I can drive my car
Good so far. Wish there was a discount for service people or senior citizens
Easy to order and great people to deal with on line
Pricing on my Run Flat Tires was excellent and delivery was fast. The mobile installer was knowledgeable and professional and he was right on time for our appointment.
The web site is easy to use and the service is above expectations.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

