Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very happy with everything. Tires arrived earlier than expected and packaged well.
Super easy and friendly website. Would definitely buy from Tire-rack again. Lots of options to choose from.
From clear instructions and great visuals of your products, to great prices, to free 2 year road assistance included, I was pleasantly surprised by my shopping experience. The tires were delivered quickly, and I was notified that they were outside. My husband is happy with his tires so I am a relieved shopper.
Easy to confirm my tire size and access tire information and test reviews.
Easy to navigate, thus far. I will use Tire Rack for my next set of tires - going seasonal = new tires (again).
I cannot go higher than 3 stars until I actually get the product. How can I rate you until it is all said and done.
The tires are ready to install and look great...
I cannot go higher than 3 stars until I actually get the product. How can I rate you until it is all said and done.
Good service fast products
Speedy delivery no hassle.
Price very competitive.
Easy to place an order & shipping is pretty good too.
Quick & easy. Now to get a hold of my mechanic & have them installed before the snow comes Thank you Tire Rack!
Very good experience. In the past, I've had to wait up to 20 minutes to pick up my tires at the warehouse. This time it was less than 5 minutes. Awesome!
Easy quick service and seamless. I was notified when my tires were delivered, which made planning easier.
Easy to navigate site; competitive pricing; reliable and timely shipping; flexible delivery options.
Easy to navigate site; competitive pricing
Great service online, great tire warranty, amazing shipping time for specialty tires, quick insurance coversge for road damage, online tire tool excellent.
Best selection, delivery and informed web page. Most dealers cant do what you do. One issue was tires (3) came banded together. The bands had damaged one of the tires sealing surfaces that ahd to be repaired before tires would seal to rim. Need to protect the sealing surfaces.
Dealer recmded as stated specialty tire for car not available at dealer or local suppliers.
Simple, Precise Excellent and Professional.
I appreciate the thoroughness and follow-up
Shopped online, found what I needed, had only one question about installation location, and placed my order. The service associate online with Tire Rack answered my questions about installation and I was impressed that it could be that easy! Tires arrived at the installation location earlier than anticipated.
I came back after purchasing tires last year from you.
Great service and easy replacement to file a claim
Nice and easy process to order and the rest. Very happy with my purchase.
Easy and Awesome! My experience was very easy because I usually spend a lot of time doing research. TireRack made my decision a breeze!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

