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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,773 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Great Purchase
November 4, 2022

Very happy with everything. Tires arrived earlier than expected and packaged well.

Date of experience: November 3, 2022
Puerto Rico
1 review
0 helpful votes
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Super convenient!
November 4, 2022

Super easy and friendly website. Would definitely buy from Tire-rack again. Lots of options to choose from.

Date of experience: November 3, 2022
Virginia
1 review
0 helpful votes
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From clear instructions and great visuals of your products, to great prices, to free 2 year road assistance included, I was pleasantly surprised by my shopping experience. The tires were delivered quickly, and I was notified that they were outside. My husband is happy with his tires so I am a relieved shopper.

Date of experience: November 3, 2022
Pennsylvania
1 review
0 helpful votes
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On The Road Again
November 4, 2022

Easy to confirm my tire size and access tire information and test reviews.

Date of experience: November 3, 2022
Michigan
1 review
0 helpful votes
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Great place to get tires
November 4, 2022

Easy to navigate, thus far. I will use Tire Rack for my next set of tires - going seasonal = new tires (again).

Date of experience: November 3, 2022
Arkansas
1 review
0 helpful votes
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Review
November 3, 2022

So far so good. I was wanting tires. I found tires.

Date of experience: November 3, 2022
New York
1 review
0 helpful votes
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Review
November 3, 2022
Updated review

I cannot go higher than 3 stars until I actually get the product. How can I rate you until it is all said and done.
The tires are ready to install and look great...

Date of experience: November 3, 2022

I cannot go higher than 3 stars until I actually get...
November 27, 2022
Previous review

I cannot go higher than 3 stars until I actually get the product. How can I rate you until it is all said and done.

Date of experience: October 28, 2022
Washington
1 review
0 helpful votes
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Speedy delivery, great value and service.
November 3, 2022
Updated review

Good service fast products
Speedy delivery no hassle.
Price very competitive.

Date of experience: November 3, 2022

Kool prices
October 7, 2022
Previous review

Kool prices

Date of experience: October 7, 2022
Pennsylvania
1 review
0 helpful votes
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Tire rack tires
November 3, 2022
Updated review

Easy to place an order & shipping is pretty good too.

Date of experience: November 3, 2022

Great tires & outstanding delivery service
November 4, 2021
Previous review

Quick & easy. Now to get a hold of my mechanic & have them installed before the snow comes Thank you Tire Rack!

Date of experience: November 4, 2021
Nevada
1 review
0 helpful votes
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Very good experience. In the past, I've had to wait up to 20 minutes to pick up my tires at the warehouse. This time it was less than 5 minutes. Awesome!

Date of experience: November 3, 2022
District of Columbia
2 reviews
0 helpful votes
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Excellent Service
November 3, 2022

Easy quick service and seamless. I was notified when my tires were delivered, which made planning easier.

Date of experience: November 3, 2022
Pennsylvania
1 review
0 helpful votes
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Tires
November 3, 2022

It was quick and easy to look up parts and prices are reasonable.

Date of experience: November 3, 2022
North Carolina
1 review
0 helpful votes
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Great resource for tires!
November 3, 2022
Updated review

Easy to navigate site; competitive pricing; reliable and timely shipping; flexible delivery options.

Date of experience: November 3, 2022

Easy to navigate site; competitive pricing
October 27, 2022
Previous review

Easy to navigate site; competitive pricing

Date of experience: October 26, 2022
Virginia
1 review
0 helpful votes
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TireRack the best
November 3, 2022
Updated review

Great service online, great tire warranty, amazing shipping time for specialty tires, quick insurance coversge for road damage, online tire tool excellent.

Date of experience: November 3, 2022

Best delivery program
February 2, 2022
Previous review

Best selection, delivery and informed web page. Most dealers cant do what you do. One issue was tires (3) came banded together. The bands had damaged one of the tires sealing surfaces that ahd to be repaired before tires would seal to rim. Need to protect the sealing surfaces.

Date of experience: February 2, 2022

Amazing support
December 16, 2021
Previous review

Dealer recmded as stated specialty tire for car not available at dealer or local suppliers.

Date of experience: December 16, 2021
Virginia
1 review
0 helpful votes
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Excellent and Professional
November 3, 2022

Simple, Precise Excellent and Professional.
I appreciate the thoroughness and follow-up

Date of experience: November 3, 2022
Colorado
1 review
0 helpful votes
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Order Filled in a Timely Manner
November 3, 2022

Shopped online, found what I needed, had only one question about installation location, and placed my order. The service associate online with Tire Rack answered my questions about installation and I was impressed that it could be that easy! Tires arrived at the installation location earlier than anticipated.

Date of experience: November 3, 2022
California
1 review
0 helpful votes
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Returning Customer
November 3, 2022

I came back after purchasing tires last year from you.

Date of experience: November 3, 2022
South Carolina
1 review
0 helpful votes
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Excellent service!
November 3, 2022
Updated review

Great service and easy replacement to file a claim

Date of experience: November 3, 2022

Happy Customer
September 28, 2022
Previous review

Nate was very helpful very happy with quick delivery

Date of experience: September 28, 2022
New York
1 review
0 helpful votes
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Good experience
November 3, 2022

Nice and easy process to order and the rest. Very happy with my purchase.

Date of experience: November 3, 2022
Massachusetts
1 review
0 helpful votes
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Easy and awesome!
November 3, 2022

Easy and Awesome! My experience was very easy because I usually spend a lot of time doing research. TireRack made my decision a breeze!

Date of experience: November 3, 2022