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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,787
shipping
28,751
quality
29,311
This company responds to reviews on average within 1 day

Instant Feedback

530,214 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Great price and service good, excellent product accurate description good quality overall

Date of experience: October 31, 2022
New Jersey
1 review
0 helpful votes
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The sales people are very helpful - store has good prices and best service - i have delt with you guys for years. Your staff was very patient about helping me retrofit the best tire size for my classic car.

Date of experience: October 31, 2022
California
2 reviews
0 helpful votes
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Easy..
October 31, 2022

Really easy, did everything online. Will definitely be back.

Date of experience: October 31, 2022
Illinois
1 review
0 helpful votes
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Payment options
October 31, 2022

It is confusing when there is a choice between paypal an paypal credit, because when paypal payment option is proposed, paypal usually directs to its payment methods automatically.

Date of experience: October 31, 2022
Illinois
2 reviews
0 helpful votes
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Quick delivery
October 31, 2022

I was in the tire biz, and the speed of delivery, prices, and quality offered by Tire Rack are impressive.

Date of experience: October 31, 2022
New York
1 review
0 helpful votes
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Tires
October 31, 2022

So far so good. Wish the prices were cheaper or you can price match!

Date of experience: October 31, 2022
North Dakota
1 review
0 helpful votes
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Repeat customer for tires
October 31, 2022
Updated review

Easy as always. Great selection and easy to compare and confirm proper fit on my car

Date of experience: October 31, 2022

Great experience as usual
October 11, 2022
Previous review

Great experience as usual

Date of experience: October 11, 2022

Excellent service and quality products
November 21, 2019
Previous review

Excellent service and quality products

Date of experience: November 20, 2019
Pennsylvania
2 reviews
0 helpful votes
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Shopping was easy. Received tire at the shop next day.

Date of experience: October 31, 2022
New York
1 review
0 helpful votes
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Great deal
October 31, 2022

Easy and efficient to select and buy. Great deal. Thank you.

Date of experience: October 31, 2022
Virginia
1 review
0 helpful votes
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Dr. Hollis' review
October 31, 2022
Updated review

Excellent service and product along with customer experience!

Date of experience: October 31, 2022

Great experience!
February 7, 2021
Previous review

Great experience!

Date of experience: February 7, 2021
Colorado
1 review
0 helpful votes
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Was quick and easy
October 31, 2022

User friendly website and offered to hold order until a promotion took affect to save me $70 which helps a lot.

Date of experience: October 31, 2022
Virginia
1 review
0 helpful votes
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GY WeatherReady for Outback
October 31, 2022

Tire Rack was very competitive price-wise. It was easy to figure out what we needed, compare pricing, and have our new tires shipped directly to our garage. They were delivered on-time. No issues.

Date of experience: October 31, 2022
Nebraska
1 review
0 helpful votes
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Encountered a problem
October 31, 2022

The right rear tire was flat the day after installation. It was s faulty valve. We got it replaced and the people at Discount tire were great but it delayed our vacation departure for over 2 hours.

Date of experience: October 31, 2022
New York
1 review
0 helpful votes
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Easiest transaction
October 31, 2022

Quick and easy. Helpful online tools! Tire Rack is totally worth it

Date of experience: October 31, 2022
New Jersey
1 review
0 helpful votes
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Always satisfied
October 31, 2022

Quick and easy ordering
Quick delivery
Rebates great

Date of experience: October 31, 2022
New York
1 review
0 helpful votes
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Great Experience
October 31, 2022

We have used Tire Rack before when we have ordered tires and wipers for our 3 cars. The experience has been great. Most of the time the order arrives in a day or two. The hardest time I have is remembering what the numbers and letters mean in the tire description; I usually call my sister for advice because she used to work in a local tire shop.

Date of experience: October 30, 2022
Colorado
1 review
0 helpful votes
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Winter ready
October 31, 2022

Easy to navigate Web site. Made selecting winter wheels and tires a piece of cake.

Date of experience: October 30, 2022
Florida
1 review
0 helpful votes
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Suspension
October 31, 2022

La mejor manera de montar un carro fácil y sencillo

Date of experience: October 30, 2022
Maine
1 review
0 helpful votes
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Good deal
October 31, 2022

Received the order very quickly. All arrived in good condition, well packaged, all parts and pieces, and the directional tires are mounted correctly. All as described. The price seems like a good deal. Have not installed the new tires and wheels yet, so the final proving is still ahead.

Date of experience: October 30, 2022
Florida
1 review
0 helpful votes
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Easy as 123
October 31, 2022

Makes it super easy and love that I'm able to view my wheels on my truck before purchase.

Date of experience: October 30, 2022