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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,729
shipping
28,693
quality
29,253
This company responds to reviews on average within 1 day

Instant Feedback

529,190 reviews

We monitor reviews for authenticity

Illinois
2 reviews
0 helpful votes
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Great Service!
October 30, 2022

Fast. Great Price. Huge selection. Easy transaction.

Date of experience: October 30, 2022
New York
2 reviews
0 helpful votes
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Awesome
October 30, 2022

Awesome experience. Hours of fun for the whole family!

Date of experience: October 30, 2022
Maryland
1 review
0 helpful votes
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Easy, saves me money, and I would have used the same dealer if purchased through a dealer

Date of experience: October 30, 2022
New York
1 review
0 helpful votes
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Thank you Tire Rack!
October 30, 2022

Smooth transaction. The tires arrived on time, the installer was easy to work with.

Date of experience: October 30, 2022
New York
1 review
0 helpful votes
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Fast Fast
October 30, 2022

Great prices and extremely fast shipping and delivery.

Date of experience: October 30, 2022
Florida
1 review
0 helpful votes
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Awesomeness
October 30, 2022

Easy and quick! And was a great choice! And price.

Date of experience: October 30, 2022
Colorado
1 review
0 helpful votes
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New tire
October 30, 2022

Very good so far. Order came in two days very happy

Date of experience: October 30, 2022
Maryland
1 review
0 helpful votes
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Satisfied Returning Customer
October 30, 2022

Process was quick and easy. No issues with delivery but service shop was not the best customer service

Date of experience: October 30, 2022
Maryland
1 review
0 helpful votes
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A happy driver
October 30, 2022

Easy, quick convenient online ordering and payment.

Date of experience: October 30, 2022
California
1 review
0 helpful votes
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Great tires and delivery was on time!
October 30, 2022
Updated review

It's was fine, thanks very much! The tires were delivered on time

Date of experience: October 29, 2022

It's was fine, thanks!
October 20, 2022
Previous review

It's was fine, thanks!

Date of experience: October 20, 2022
North Carolina
1 review
0 helpful votes
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Some issues
November 29, 2022
Updated review

I've used Tire Rack for many years and always been satisfied. The first issue on this order was that the text updates for delivery status did not work. They could not tell me why. The number was correct. My 4 tires arrived in 3 shipments spread over 4 days. When it looked like one tire was lost Tire Rack said they would send another one. The delivery problems were on FedEx - not Tire Rack.

Date of experience: October 29, 2022

I've been a Tire Rack customer for many years
October 24, 2022
Previous review

I've been a Tire Rack customer for many years. Good website - solid company.

Date of experience: October 23, 2022
New York
1 review
0 helpful votes
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Fast from a to z
October 30, 2022

Very ease to order and fast good you ad on installers too

Date of experience: October 29, 2022
New York
1 review
0 helpful votes
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3rd time around
October 30, 2022
Updated review

Very easy and quick.
Process was comfortable for me.

Date of experience: October 29, 2022

My replacement tires
September 22, 2021
Previous review

Easy to use and great promotions
Disappointed that shipment came 2 separate days.
2 tire on Friday & 2 on Monday.
Have to go back to installer twice.

Date of experience: September 22, 2021

Easy to navigate
April 23, 2020
Previous review

Easy to navigate

Date of experience: April 23, 2020
Texas
1 review
0 helpful votes
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Only way to buy tires these days...
October 29, 2022

Good selection, good prices, good options for installers, and ability to schedule so it's a one stop shopping experience

Date of experience: October 29, 2022
Texas
1 review
0 helpful votes
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Great Buy
October 29, 2022

Needed tires for Camry XSE, the Sumitomo ride smoothly and sound very quiet and very responsive. I would definitely buy another set.

Date of experience: October 29, 2022
Florida
1 review
0 helpful votes
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Great site and easy to shop and compare. Love it. I will definitely used it again and recommend to everyone.

Date of experience: October 29, 2022
Iowa
1 review
0 helpful votes
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Service with a smile
October 29, 2022

Fast and easy service with someone who new thier products and set up delivery as soon as possible. Then when i called back the same sales person took great strides to get what extra right away

Date of experience: October 29, 2022
Ohio
1 review
0 helpful votes
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Tire for 2019 Toyota Corolla
October 29, 2022

Easy to navigate the site and a lot of good research info on tires.

Date of experience: October 29, 2022
Florida
1 review
0 helpful votes
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Tire Rack Rocks
October 29, 2022

I have used Tire Rack before and this time like all others before their service and product offerings let me decide on the best tires for my needs. I choose the Goodyear Assurance Comfort Drive tires and I am amazed at how quiet they make my vehicle.

Date of experience: October 29, 2022
Florida
1 review
0 helpful votes
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Easy. To use website. Good selection of tires. Customer service was very helpful and knowledgeable.

Date of experience: October 29, 2022