On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Ordered on the 10th and received 2 of 4 on the 14th ( my error) Returned to correct quantity and information was still in place for quick completion of order. Thank you
Good price, even better with the rebates, and delivery was the next day.
On line ordering was clear and quick. Order arrived promptly as promised in two days. Order was complete. All items were new and top quality.
I am highly satisfied. Installed myself with no problems. Performance of product is flawless but I have not driven over 45mph yet so have not fully checked on balance etc.
Your online website very simple to navigate. Pricing was a little higher than i expected. I really liked the free delivery! If i was to pay shipping i would not have used tire rack!
I have always enjoyed working with Tire Rack. I have ordered whees/tires and even got a troublesome TPM issue resolved. Keep up the good work.
Prior purchases = 5 stars. This purchase delivery sucked! Never been like this in past orders. I'd blame onTrac but, not so sure, as I was being told different stories (lies). Thats the worst part. But, hey, that's the status quo these days in this country.
The website was easy to navigate and had the lowest prices I could find for the tires I was looking at.
It was easy. To order the tires I needed because Tire Rack knew just what Tires would be the best choice for my auto!
My experience was good. Quick check out and fast delivery
I found the exact kind of tire I was looking for in a brand that I trust, very easy process.
Tire Rack doesn't coordinate with the installers for their availability, an issue I could have avoided by being sharper.
Gus was amazing in helping as always and confirmed any questions I had about load and speed ratings
Really Good online experience and the best was to get the tires the following day
Ordered multiple sets from tire rack. Always great.
Got notice that by delaying my order 1 day i qualify for a promo discount. Now that's looking out for the customer!
Smooth and simple, good prices, factory rebates, fast delivery.
I was confused with how to find an installer and how to do the affirm, but eventually I figured it out. I was also scared of the delivery but it got sorted.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members