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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Love Tire Rack! Always great service and choice of products.
Purchased tires from Tire Rack before and love the choices and service.
Easy to use and good experience last time just order a set for my other car and decided to get another set for my other car since it was such a easy experience
Its very nice to be able to choose from so many options and select what looks good on your car. Lots of options i feel i got a great deal by looking through what was on sale.
Good! Order form a little confusing but finally got it right.
Ordered at 1:30 P.M. on front porch before noon the next day. Unbelievable!
So fart all is great. Road noise in non-existent. Can't wait to get some snow to test them out.
Best prices I have ever found, this is the 4th set of cooper discoverer at3 I have bought and placed on my vehicles. And they arrived in 3 days! Tire rack is THE place to buy your tires, I've saved over $800 on the 4 sets, which is great! The Cooper discoverer at3's that I put on my '17 f150 had over 70k miles when I traded it in on the '19 Silverado, and I put 72k on those, before selling it. Great tires, so much so I put them on my wife's Subaru outback, and now I'm putting this new set on my GMC Yukon. These are the best tires for how I drive, deep snow in southeast Idaho, road trips back to Tacoma Washington to visit family, rough rugged deep woods trails into the wilderness around Yellowstone for camping, these tires are excellent for everything I do!
Ordered on Thursday, arrived on Friday, wow!
The rebate transaction online worked, amen.
Having ordered the tires online, I didn't have any interaction with the sales/service team. However, given that these tires are not the original size that came with the car, I was contacted, by phone and email, to verify that I knew what I was getting and that these tires weren't listed as an appropriate size. I sincerely appreciated Tire Rack reaching out and making sure that I had not made a mistake. Also, I received the tires one day before the delivery date that I was given online. All around, I will be glad to do business with Tire Rack again and will recommend them to anyone who is searching for tires.
Easy ordering. Fast service.
Never a hastle. If I need a tire, or 4, I always receive the order in 2-days. To their credit, Tire Rack held an order, because I ordered the wrong size for my wife's car. That saved me a lot of problems, and only added a day to the shipping. It's easy to work with them.
Simple and easy, as well as, very detailed info. Easy checkout. Wide selection.
Website is easy to navigate and find the exact tire you want, easy to compare tires and prices.
Great prices (better than Costco and Sam's) Great customer service. Tires were delivered before estimated delivery date!
They also sent me all the rebate details with requested documentation. So I saved even more
The website was easy to negotiate, which was very helpful to me.
East to buy and showed me options. I could also compare. Just wish the rebate was done for the customer
Good stuff, easy to find what I needed. Price is reasonable.
Great I have ordered quite a few tires from here. I am always satisfied with the service & pricing!
2nd order. Very easy to use and great content to help with the buying decision.
Easy to find tires. Shows ratings that decided my decision on which brands I wanted. I got Perelli for my suv and best tires ever had. Soo quiet.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

