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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,804
shipping
28,768
quality
29,328
This company responds to reviews on average within 1 day

Instant Feedback

530,577 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Great, fast, and accurate service.
November 19, 2022

Great, fast, and accurate service. Great, fast and accurate service.

Date of experience: November 18, 2022
Idaho
2 reviews
0 helpful votes
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Return customer
November 19, 2022
Updated review

Tire shopping sucks. Tire Rack makes it sick a little less. Good prices. Wide selection. Quick shipping.

Date of experience: November 18, 2022

Tire shopping sucks
November 12, 2022
Previous review

Tire shopping sucks. Tire Rack makes it sick a little less.

Date of experience: November 12, 2022

Good selection and pricing
May 19, 2020
Previous review

Good selection and pricing. Order checkout could have gone smoother. Had to enter billing info 3 times before my order was successfully placed.

Date of experience: May 19, 2020
Alabama
2 reviews
0 helpful votes
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Best deal ive ever had
November 18, 2022

Great price and will tell me friend to buy here,because i will definally will purchase from tire rack again

Date of experience: November 18, 2022
Pennsylvania
1 review
0 helpful votes
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Stellar follow up service
November 18, 2022
Updated review

Experienced a shipping snafoo and 2 of 8products ordered did not show up. Upon calling customer service I was dealt with in the most helpful, efficient and friendly fashion, it was truly refreshing and restored my faith in solid companies who still have the overall drive and excellent personnel assets to earn trust from their clients. Hats off to your people! They're amazing. Many thanks! Ed Davis

Date of experience: November 18, 2022

Great company
May 5, 2022
Previous review

Great company

Date of experience: May 5, 2022
Illinois
1 review
0 helpful votes
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Great!
November 18, 2022

Just easy and one click...awesome experience!

Tires in Stock, received 2nd Business day as promised!

Date of experience: November 18, 2022
Florida
2 reviews
0 helpful votes
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Good pricing and installation options available. You guys never let me down. The installer charged me $20 for TPMS service on a vehicle that does not have TPMS. When I questioned the charge they told me it is part of the package. I mentioned that it is not a package in the pricing on TireRack, only itemized charges depending on the service required. I was told it had to be paid whether the vehicle has TPMS or not. This was very disappointing. This is the first time I have used a TireRack installer after several purchases and probably the last. Billing a customer for a service not required nor rendered is borderline criminal.

Date of experience: November 18, 2022
California
1 review
0 helpful votes
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Great Service
November 18, 2022
Updated review

The checkout process was a bit confusing. It asked me to choose America's Tire which is fine, I like them anyway. It was part of the process saying to choose where you would like to ship the tires and asking for an address. Right below that it was asking for the billing address at the same time. I figured it out in the end. Still giving 5 Stars. If someone can make the text a bit more noticeable, would be fantastic for first time shoppers. Overall very pleased with TireRack

Date of experience: November 18, 2022

The checkout process was a bit confusing
November 9, 2022
Previous review

The checkout process was a bit confusing. It asked me to choose America's Tire which is fine, I like them anyway. It was part of the process saying to choose where you would like to ship the tires and asking for an address. Right below that it was asking for the billing address at the same time. I figured it out in the end.

Date of experience: November 9, 2022
Oregon
2 reviews
0 helpful votes
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Reliable
November 18, 2022
Updated review

I shop at Tire Rack because I know I can rely on their reviews for tires, and I'll get the tires and wheels I want at a good price - delivered right to my door.

Date of experience: November 18, 2022

As usual
December 18, 2021
Previous review

As usual - quick and easy!

Date of experience: December 17, 2021

Quick and easy
November 4, 2019
Previous review

Quick and easy

Date of experience: November 4, 2019
Florida
1 review
0 helpful votes
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Nice tire
November 18, 2022

Good price super fast delivery is ready on my car
Necesito probar primero para luego dar un buen review es muy rápido para dar una buena opinión

Date of experience: November 18, 2022
Pennsylvania
1 review
0 helpful votes
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Ordered a set of snow tires and mounted new rims, took it the shop to get it installed and found out there was deep gashes on the driver's front right rim. At this point after waiting over a week for my appointment at the mechanic and with the snow storms already happening here, I had to install these in order to ensure my safety driving in the snow. I thought I could call customer service and with photos and statement from the mechanic that they could at least give some kind of discount to make up for their lack of quality control.

That was not the case. $1,179 later, a flawed front rim, NOTHING. No apologies, no discounts or replacements. We were hoping to get new rims for spring set of wheels next season but it's simply not worth the hassle we would likely have to deal with if they come damaged again.

If you choose to order from them, please open each one and inspect and contact immediately if needed. I should've done that before I took them in for install, too bad I only learned they were damaged on the spot, when it was already too late.

Safe to say, I won't be a returning customer. I refuse giving money to a business with this kind of service and bad quality control.

Date of experience: November 18, 2022
Ohio
1 review
0 helpful votes
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Love Tire Rack!
November 18, 2022

Easy to navigate the website. Great prices. Like that you've provided list of approved installers.

Date of experience: November 18, 2022
Wisconsin
1 review
0 helpful votes
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Satisfied customer
November 18, 2022

First time customer. Experience was great. Very easy to order online

Date of experience: November 18, 2022
Ohio
1 review
0 helpful votes
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Nice Wheels
November 18, 2022

I love the ability to preview the items on the vehicle.

Date of experience: November 18, 2022
Washington
1 review
0 helpful votes
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Tires Delivered Quick!
November 18, 2022

Tire rack makes it easy to find exactly what you need. My tires came two days earlier than expected and I really appreciated that!

Date of experience: November 18, 2022
Florida
1 review
0 helpful votes
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Very Easy and Fast Delivery
November 18, 2022

I am very pleased with the overall price and delivery time. I will continue to use Tire Rack in my near future.

Date of experience: November 18, 2022
Washington
1 review
0 helpful votes
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Goodyear Tires made in Chile?
November 18, 2022

So far so good. But didn't realize they were made in Chile.

Date of experience: November 18, 2022
Pennsylvania
1 review
0 helpful votes
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The ONLY place I shop for tires.
November 18, 2022
Updated review

There are reasons I buy all my tires at TireRack.com. Service, price, and free shipping. I use TireRack.com EVERY time I need tires. I totally trust the tire reviews as being honest and factual.

Date of experience: November 18, 2022

Fast, informative, and easy
May 15, 2021
Previous review

Fast, informative, and easy. I always choose Tire Rack.

Date of experience: May 15, 2021
Pennsylvania
1 review
0 helpful votes
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Quick delivery!
November 18, 2022

When told I needed new tires to pass inspection - I was concerned about the timeframe to receive the type of tires I needed. The tires were delivered over the weekend.

Date of experience: November 18, 2022
Florida
1 review
0 helpful votes
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Best tire's price in the market
November 18, 2022

It was easy the process. Delivery free. Good tire's quality. I loved it

Date of experience: November 18, 2022
Pennsylvania
1 review
0 helpful votes
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Simple Transaction
November 18, 2022

Good website. Good communication. Timely delivery.

Date of experience: November 18, 2022