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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Place order on Tire Rack Site, super easy! Chose the shipping location at Americas Tire location closest to me. Tires delivered next day. I made an appt the next day and all went great...in and out in less than an hour. Thank you
Site is a little glichy. But was able to muddle through. Tires are delivered, haven't been able to inspect yet.
Very easy and fast! Shipping lable was destroyed during travel otherwise i would have recieved my tires next day. Thats not tire rack's fault.
Easy to select and compare tire specifications, reviews and pricing.
Wonderful seeing the test results and graphs but disappointing they are not in stock locally. Everything was great except the shipper left the tires, late, outside the corner of our house and did not knock or ring the doorbell, despite us leaving a note. Tires could have easily been stolen. We were waiting for them all day. They sat out till I got home from work and were covered in snow. Otherwise, overall a great experience! The information and direct comparison testing made it a lot easier and more reliable to pick a tire for our diverse situation here in northern Nevada!
Wonderful seeing the test results and graphs but disappointing they are not in stock locally. Hopefully fast shipping. I've heard good things.
Incredibly easy. There seems to be a wide selection of tires available. The tires we chose were an uncommon European snow tire and certainly they had them in stock. I think working with Discount Tire in our town was very easy. I would certainly utilize the service again.
Very good and user friendly. The efficiency of the operation is something to appreciate.
Detailed information with quick, informative responses to "chat now" questions.
Excellent prices and quality. Easy to order. Reasonable shipping time
Online shopping Is informative and easy. Have purchased many times before and have never had any issues.
The site was easy to use, and the tires were on time to the installer. The entire experience was great, and I would recommend Tire Rack.
Faster scheduling and less hassle with installer. They tried to postpone which is just wrong.
So happy to find this tire at a reasonable price compared to other companies. Especially a OE tire. This particular tire was sold out at most places, but Tire Rack saved the day! Thank you.
But Pep Boys is a no go... unfortunately they're the closest to my house...
Quick and easy process, was there to just browse but with the process and price I decided to buy
Quick, easy and great prices! Quick delivery even here in Alaska!
I called with a bunch of questions about a tire i needed. Situation was confusing because the tire I wanted was discontinued and replaced by a nearly identical one. Anyway the sales rep was very clear and helpful. I quickly found what I needed and placed the order. And it arrived as expected
Perfect. Great offer from Goodyear. Easy to order.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

