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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,852
shipping
28,816
quality
29,376
This company responds to reviews on average within 1 day

Instant Feedback

531,227 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great job!
December 8, 2022

Place order on Tire Rack Site, super easy! Chose the shipping location at Americas Tire location closest to me. Tires delivered next day. I made an appt the next day and all went great...in and out in less than an hour. Thank you

Date of experience: December 8, 2022
Missouri
1 review
0 helpful votes
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Unfinished review
December 8, 2022

Site is a little glichy. But was able to muddle through. Tires are delivered, haven't been able to inspect yet.

Date of experience: December 8, 2022
Washington
1 review
0 helpful votes
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Great
December 8, 2022
Updated review

Great, easy and fast! Best online tire shop on the internet

Date of experience: December 8, 2022

Great
November 20, 2020
Previous review

Great

Date of experience: November 20, 2020
Florida
1 review
0 helpful votes
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Good prices great service
December 8, 2022

Very easy and fast! Shipping lable was destroyed during travel otherwise i would have recieved my tires next day. Thats not tire rack's fault.

Date of experience: December 8, 2022
New York
1 review
0 helpful votes
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Excellent service
December 8, 2022

Great price! Easy to navigate site and next day delivery!

Date of experience: December 8, 2022
Pennsylvania
1 review
0 helpful votes
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Benz Tires
December 8, 2022

Easy to select and compare tire specifications, reviews and pricing.

Date of experience: December 8, 2022
Nevada
1 review
0 helpful votes
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Great Tires, Fair Price, Excellent info!
December 8, 2022
Updated review

Wonderful seeing the test results and graphs but disappointing they are not in stock locally. Everything was great except the shipper left the tires, late, outside the corner of our house and did not knock or ring the doorbell, despite us leaving a note. Tires could have easily been stolen. We were waiting for them all day. They sat out till I got home from work and were covered in snow. Otherwise, overall a great experience! The information and direct comparison testing made it a lot easier and more reliable to pick a tire for our diverse situation here in northern Nevada!

Date of experience: December 8, 2022

Wonderful seeing the test results and graphs but disappointi...
November 28, 2022
Previous review

Wonderful seeing the test results and graphs but disappointing they are not in stock locally. Hopefully fast shipping. I've heard good things.

Date of experience: November 28, 2022
Minnesota
1 review
0 helpful votes
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Excellent experience
December 8, 2022

Incredibly easy. There seems to be a wide selection of tires available. The tires we chose were an uncommon European snow tire and certainly they had them in stock. I think working with Discount Tire in our town was very easy. I would certainly utilize the service again.

Date of experience: December 8, 2022
Florida
1 review
0 helpful votes
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Tire Rack Performance
December 8, 2022
Updated review

Very good and user friendly. The efficiency of the operation is something to appreciate.

Date of experience: December 8, 2022

Detailed information with quick, informative responses...
April 5, 2022
Previous review

Detailed information with quick, informative responses to "chat now" questions.

Date of experience: April 5, 2022
Connecticut
1 review
0 helpful votes
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Good tires
December 8, 2022

Excellent prices and quality. Easy to order. Reasonable shipping time

Date of experience: December 8, 2022
Florida
1 review
0 helpful votes
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Great experience
December 8, 2022

Online shopping Is informative and easy. Have purchased many times before and have never had any issues.

Date of experience: December 8, 2022
Illinois
1 review
0 helpful votes
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Great experience
December 8, 2022
Updated review

The site was easy to use, and the tires were on time to the installer. The entire experience was great, and I would recommend Tire Rack.

Date of experience: December 8, 2022

Great
December 8, 2022
Previous review

Faster scheduling and less hassle with installer. They tried to postpone which is just wrong.

Date of experience: December 8, 2022

Faster Scheduling please
December 2, 2022
Previous review

Faster Scheduling please.

Date of experience: December 1, 2022
Georgia
1 review
0 helpful votes
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So happy to find this company!
December 8, 2022

So happy to find this tire at a reasonable price compared to other companies. Especially a OE tire. This particular tire was sold out at most places, but Tire Rack saved the day! Thank you.

Date of experience: December 8, 2022
Texas
1 review
0 helpful votes
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3.5 out of 5
December 8, 2022

I wish that there were more installer connection in my area

Date of experience: December 7, 2022
Pennsylvania
1 review
0 helpful votes
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Tire Rack is Awesome but...
December 8, 2022
Updated review

But Pep Boys is a no go... unfortunately they're the closest to my house...

Date of experience: December 7, 2022

Just a simple process
December 1, 2022
Previous review

Just a simple process

Date of experience: December 1, 2022
Tennessee
1 review
0 helpful votes
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Quality
December 7, 2022

Quality product and value
Good experience
Repeat customer

Date of experience: December 7, 2022
Florida
1 review
0 helpful votes
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Great 1st Experience
December 7, 2022

Quick and easy process, was there to just browse but with the process and price I decided to buy

Date of experience: December 7, 2022
Alaska
1 review
0 helpful votes
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Great deal! Recommend it highly!
December 7, 2022

Quick, easy and great prices! Quick delivery even here in Alaska!

Date of experience: December 7, 2022
Massachusetts
1 review
0 helpful votes
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I called with a bunch of questions about a tire i needed. Situation was confusing because the tire I wanted was discontinued and replaced by a nearly identical one. Anyway the sales rep was very clear and helpful. I quickly found what I needed and placed the order. And it arrived as expected

Date of experience: December 7, 2022
California
2 reviews
0 helpful votes
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Flawless!
December 7, 2022

Perfect. Great offer from Goodyear. Easy to order.

Date of experience: December 7, 2022