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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I selected the best tires as rated by users. I was very satisfied with the comfort, mileage, year-round traction. I paid less for higher quality - always a good proposition. You never regret buying quality.
I was traveling on a high speed boulevard when a truck dropped a piece of concrete into the road. I was unable to swerve because of vehicles on my side. It damaged the sidewalls of the tire. The road hazard insurance was still in effect and saved me over $600 to replace the damaged tires with 2 identical new tires.
Tire Rack has helped me before with tire that were discontinued? But had them? Came back again today and had the tires I needed for a great price and service!
It was a hard to find tire! I'm glad I checked Tire Rack! Thank you
The order process where you are picking and installer and or an address is a little bit confusing. Especially if you want to use your own installer.
Tirerack makes it easy to as one stop shop for everything needed in winter wheel/tire package. Prices are fair with the market, and the free road hazard and shipping made it a value.
This is the second time I have ordered a set of tires from tire rack. I came back because I had a great experience here the first time
Thank you for providing Test Results on tires. My first time placing an order with you was approximately 30 years ago when I purchased Blizzak tires on steel rims. Whenever I am looking for tires I look to you first for driving quality and performance test results. I appreciate your service so very much!
Love tire rack - great selection and if you live in a town or place constantly under construction, going with Tire Rack for the hazard warranty is a must!
My town in always under construction - have had countless nails and tire mishaps. I wouldn't buy from anyone else because Tire Rack gives a great hazard warranty and fulfills their promise every time!
I have purchased 5-6 sets of tires for my vehicles, every time has been outstanding.
I have had the mobile service install 3 sets and is the most convenient service.
GREAT service and pricing.
I have purchased tires for all 4 of my vehicles from Tirerack.com and get great products and service from them.
Best way to shop for tires. Many different models, all having some sort of ratings or feedback. They make it easy for everyone, you can have your order delivered, or you could save some money and pickup your order up at their distribution center. Every experience has been great, very easy. Thank you!
Great experience as always at Tire Rack. Love the comparison testing and compare tool. I do wish that the Tire Rack and Discount Tire would complete their merger so I can use my Discount Tire card on Tire Rack purchases.
I usually buy from Discount Tire, which offers a military discount. They were not showing these tires, so bought them from Tire Rack. Was disappointed that there is no military discount. Also, tire showed $155.77 in cart but at check out it showed $157.77. Would have preferred to buy from Discount Tire with 5% discount.
I am always very happy to deal with Tire Rack. I have been buying tires from here for over 10 years and have never had a problem.
Most detailed information for my car's specific tires (Porsche) than any other tire company. Cost is also cheaper than any other vendor. I've used Tire Rack and Discount Tire for all of my tire needs for years and always have a good experience.
I've always enjoyed using tire rack - great prices, and connects easily with local tire shops for quick and affordable installs for performance parts. Thanks!
I always buy a new set of snow tires mounted on wheels, ready to install whenever I get a new vehicle. This time, I opted to use an installer for them since my new vehicle doesn't have a jack and I need to invest in one to diy the way that I usually do. But it was easy and should be relatively cheap to have them installed this time around.
Absolutely love the on-road testing and detailed real-world 'feel' and performance feedback I can use to help make my decision!
Both times I have ordered tires for my 2019 civic type R, the site recommends both the normal tires and the same tire that is specifically for Audi. I put in my specific car so I wish they wouldn't even show the audi tire.
Had trouble setting the address to where I wanted the tires delivered. The Tire Rack AI connected me with one of their specialists who was able to quickly resolve my issue.
Tire rack used to be the best with customer service. As with most good things, it's gone by the wayside. I guess they're the largest player so they afford to be dismissive and uninterested.
The mileage warranty process is a severe pain to deal with. Tire Rack is almost of no help and expects you to drive the tires until they're unsafe before they'll think about covering them under the manufacturer warranty. Even then, they won't give you a guaranteed credit until they inspect the tires and you'll be expected to pay to ship the tires back. This is in addition to the obvious costs of a new purchase, sales tax, and mounting, balancing costs. Don't advertise the mileage warranty from the manufacturer if you don't plan to honor it.
I've shopped with Tire Rack several times in the past. They have a vast array of tires and all I have to do is entire my vehicle make and model and I have all the choices, prices, and reviews available to me. I will never buy tires any other way.
I'm ordering same set of tires I ordered last time, very happy with them. Your customer service is very helpful and these tires can be hard to find locally. Tire Rack always been a good resource for tires.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Brad, thanks for reaching out. We know order issues can be frustrating, and we don’t take that lightly and we will be reaching out to get this concern resolved.