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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,827
shipping
28,791
quality
29,351
This company responds to reviews on average within 1 day

Instant Feedback

530,924 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Exact replacement in two days
December 28, 2022
Updated review

Fast shipping on the exact replacement I need. No settling for similar tire from local shop

Date of experience: December 27, 2022

What in need in stock
September 13, 2022
Previous review

What in need in stock

Date of experience: September 13, 2022
North Carolina
1 review
0 helpful votes
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On point
December 28, 2022

Great selection, easy to navigate site n shipping was on point.

Date of experience: December 27, 2022
Michigan
1 review
0 helpful votes
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Great service
December 27, 2022

Website is easy to navigate. Techs were professional. Got scheduled quickly. Came to my place of employment t and installed them.

Date of experience: December 27, 2022
Florida
1 review
0 helpful votes
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Excelent services
December 27, 2022
Updated review

Great company,good services.great product,delivery very very fast

Date of experience: December 27, 2022

Excellent
March 21, 2021
Previous review

Excellent

Date of experience: February 16, 2021

Excellent
July 14, 2020
Previous review

Excellent

Date of experience: July 14, 2020
California
1 review
0 helpful votes
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Good experience
December 27, 2022

The whole process went as expected. Tires are installed. They look and drive great.

Date of experience: December 27, 2022
California
1 review
0 helpful votes
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Tesla tires
December 27, 2022

The representatives with TireRack have been extremely helpful and proactive in reviewing my order. They noticed a tire size difference and brought it to my attention. They offered choices that would fit and were able to locate a set that could be set and put on my Tesla Y in short order. Great work by the Tire rack team and partners.

Date of experience: December 27, 2022
District of Columbia
2 reviews
0 helpful votes
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Buying tires from Tire Rack has always been easy and...
December 27, 2022
Updated review

Buying tires from
Tire Rack has always been easy and they are very reliable

Date of experience: December 27, 2022

I have used Tire Rack before, and find all the information...
May 27, 2020
Previous review

I have used Tire Rack before, and find all the information available on your website very helpful, and the shopping experience easy.

Date of experience: May 27, 2020
Kentucky
1 review
0 helpful votes
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In time for winter
December 27, 2022

A friend who works at a AAA Tire & Service Center told us what tires to buy. I was able to find the tires I was looking for. The order process was quick & easy. The tires arrived on the promised delivery day. My Granddaughter took them to AAA where the tires were installed & aligned. She immediately left to visit more of her family in another state.

Date of experience: December 27, 2022
New Jersey
1 review
0 helpful votes
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Service
December 27, 2022

Quick chat service was excellent. Delivery speed was incredible. Prices keep increasing!

Date of experience: December 27, 2022
Pennsylvania
1 review
0 helpful votes
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First time Tire Rack buyer
December 27, 2022

Very easy to use website. Projected delivery dates are very helpful.

Date of experience: December 27, 2022
Illinois
1 review
0 helpful votes
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Great screen love it.
December 27, 2022

Nice and easy to order love it didn't have any problems if I
Have to order my tire with Tire Rack I will do it again.

Date of experience: December 27, 2022
Wisconsin
2 reviews
0 helpful votes
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Love Tirerack
December 27, 2022

I love tire rack. Great support great installers great experience.

Date of experience: December 27, 2022
Georgia
1 review
0 helpful votes
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Great Shopping Experience
December 27, 2022
Updated review

Initially, I ordered the wrong tires and had to cancel. Customer service was great and confirmed my cancelled order. I came back on the site and ordered the right tires. Good shopping experience. Received my tires in a timely manner.

Date of experience: December 27, 2022

Quick and easy!
December 26, 2022
Previous review

Quick and easy! Hoping that the tires get here on their estimated date!

Date of experience: December 26, 2022
Texas
2 reviews
0 helpful votes
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Fast Delivery
December 27, 2022

Easy to navigate website, tires were mounted on rims and protected well from getting scratches and blemishes. Received my rims and tires within 24 hours of placing my order.

Date of experience: December 27, 2022
Maine
1 review
0 helpful votes
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Another excellent transaction
December 27, 2022

Todd was very helpful. Thanks.
Very good tire and rim package, competitive pricing and next day delivery. Tough to beat.

Date of experience: December 27, 2022
Illinois
1 review
0 helpful votes
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Easy to order and easily delivered.
December 27, 2022
Updated review

Easy and efficient to locate model and size. No need to go to the store. Fast delivery!

Date of experience: December 27, 2022

Surprisingly easy transaction.
September 4, 2021
Previous review

Seamless and efficient. I would repeat and tell others.

Date of experience: September 4, 2021
Nevada
1 review
0 helpful votes
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Great tires
December 27, 2022

The site answered all my questions about the installation process.

Date of experience: December 27, 2022
Minnesota
2 reviews
0 helpful votes
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Snow tires arrived just in time before the Brutal Storm
December 27, 2022
Updated review

No assistance available by phone or chat to answer questions and assist with unresponsiveness of the website, but the website finally responded consistently today, so I was successful in placing my order.
Insufficient labeling of the side of car to install tires - ie, Passenger vs Driver's

Date of experience: December 27, 2022

No assistance available by phone or chat to answer...
January 17, 2023
Previous review

No assistance available by phone or chat to answer questions and assist with unresponsiveness of the website, but the website finally responded consistently today, so I was successful in placing my order.

Date of experience: December 18, 2022
Washington
1 review
0 helpful votes
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I'm happy with my local Discount Tire. When I tried to order tires for my car, it didn't have the size so they recommended me to order from TireRack.com. I did. When I found out that Costco has the same tires and discount coupon and cheaper prices, I called TireRack asking for matching price and discount coupon. They said they don't price match and coupon! They told me Discount Tire can do price match and coupon, not them. They are NOT the same company! It's like a scam to me when it said "Tire Rack and Discount Tire are now one family". The return shipping charge is $190 if I cancel the order.
Needless to say, this is THE LAST TIME I order from this company.

Date of experience: December 27, 2022
Virginia
1 review
0 helpful votes
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Best price.
December 27, 2022

My first choice in tires was out of stock and I would've had to wait weeks to get them. My second choice was still a great set of tires and was the best price around. They shipped them directly to the shop that I was having install them and the whole process was easy as pie.

Date of experience: December 27, 2022