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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Fast shipping on the exact replacement I need. No settling for similar tire from local shop
Website is easy to navigate. Techs were professional. Got scheduled quickly. Came to my place of employment t and installed them.
Great company,good services.great product,delivery very very fast
The whole process went as expected. Tires are installed. They look and drive great.
The representatives with TireRack have been extremely helpful and proactive in reviewing my order. They noticed a tire size difference and brought it to my attention. They offered choices that would fit and were able to locate a set that could be set and put on my Tesla Y in short order. Great work by the Tire rack team and partners.
Buying tires from
Tire Rack has always been easy and they are very reliable
I have used Tire Rack before, and find all the information available on your website very helpful, and the shopping experience easy.
A friend who works at a AAA Tire & Service Center told us what tires to buy. I was able to find the tires I was looking for. The order process was quick & easy. The tires arrived on the promised delivery day. My Granddaughter took them to AAA where the tires were installed & aligned. She immediately left to visit more of her family in another state.
Quick chat service was excellent. Delivery speed was incredible. Prices keep increasing!
Very easy to use website. Projected delivery dates are very helpful.
Nice and easy to order love it didn't have any problems if I
Have to order my tire with Tire Rack I will do it again.
I love tire rack. Great support great installers great experience.
Initially, I ordered the wrong tires and had to cancel. Customer service was great and confirmed my cancelled order. I came back on the site and ordered the right tires. Good shopping experience. Received my tires in a timely manner.
Quick and easy! Hoping that the tires get here on their estimated date!
Easy to navigate website, tires were mounted on rims and protected well from getting scratches and blemishes. Received my rims and tires within 24 hours of placing my order.
Todd was very helpful. Thanks.
Very good tire and rim package, competitive pricing and next day delivery. Tough to beat.
Easy and efficient to locate model and size. No need to go to the store. Fast delivery!
Seamless and efficient. I would repeat and tell others.
No assistance available by phone or chat to answer questions and assist with unresponsiveness of the website, but the website finally responded consistently today, so I was successful in placing my order.
Insufficient labeling of the side of car to install tires - ie, Passenger vs Driver's
No assistance available by phone or chat to answer questions and assist with unresponsiveness of the website, but the website finally responded consistently today, so I was successful in placing my order.
I'm happy with my local Discount Tire. When I tried to order tires for my car, it didn't have the size so they recommended me to order from TireRack.com. I did. When I found out that Costco has the same tires and discount coupon and cheaper prices, I called TireRack asking for matching price and discount coupon. They said they don't price match and coupon! They told me Discount Tire can do price match and coupon, not them. They are NOT the same company! It's like a scam to me when it said "Tire Rack and Discount Tire are now one family". The return shipping charge is $190 if I cancel the order.
Needless to say, this is THE LAST TIME I order from this company.
My first choice in tires was out of stock and I would've had to wait weeks to get them. My second choice was still a great set of tires and was the best price around. They shipped them directly to the shop that I was having install them and the whole process was easy as pie.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

