Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ordered from TR many many times over the years. Never disappointed.
Easy to navigate website & good selections for my vehicle.
You have been our go to for tires for 15 years. Enough said.
Excellent Customer Service, Within minutes of placing a tire order a represent called to ensure I ordered the correct size for my. Have a Ram 1500 which normally is factory fitted with P-Metric tires, however vehicle has been lifted providing room for larger tires. Thank You Tire Rack for making sure our purchase was made correctly.
Awesome service and help!
The full experience was great and even better when tire asap came to install the tires making my experience even better. I'll recommend to my friends and family tire rack for their needs!
I'm so thrilled with my DSW06 ContinentalTires! These are the best tires I have ever bought!
Fast easy checkout! Price is way less than the dealership.
My tire dealer couldn't supply the OEM tires, so i ordered from tire rack who said they had them, Received wrong tires due to advertising incorrect
Very helpful on choosing the correct snow tires with came pre mounted on wheels everything was delivered to my door step the next day.
Easy as an easy chair! Great prices and convenient.
Gill was great. He has the a lot of knowledge about tread
Smooth and seamless...appreciate the ease of use with the site.
Easy to navigate the site and like the fact that I can ship directly to an installer.
As usual, received my tires in record time and at a fair price. Ordered on a sat morning received my tires on Monday!
So far placing order and making appt was easy I hope the service matches...so service was great! Friendly and helpful staff and we were in and out in about an hour
The best place to buy tires love this website's. We definitely buy more tired from this website.
Return customer. Always a hassle free experience. Good pricing. Fast delivery. TY
Thank you very much. It was an awesome experience and everything was simple and good...
Relatively easy to purchase. Fast shipping, great product. Overall great!
Overall experience good. I would recommend Tire Rack to my friends and family
Very easy to use site. Amazing deals with free shipping is a huge plus!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Thank you for your review. We would like to assist with this. We will reach out via email to get more information.