Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,746
shipping
28,710
quality
29,270
This company responds to reviews on average within 1 day

Instant Feedback

529,735 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Kirk W.
Unfollow Kirk W.
Share Review
Report Review

Satisfied Customer
January 22, 2023

Easy to use site and detailed information on variety of tires

Date of experience: January 22, 2023
California
1 review
0 helpful votes
Follow Juanjose C.
Unfollow Juanjose C.
Share Review
Report Review

Awesome
January 22, 2023

Great quality and great customer service. I highly recommend tire rack

Date of experience: January 21, 2023
Virginia
1 review
0 helpful votes
Follow Vance D.
Unfollow Vance D.
Share Review
Report Review

Shopping experience and delivery of my two tires for my 2013 Acura TL was great. I read reviews, I looked at ratings and based selection on my budget and plans for my car. However I would suggest that shoppers also be allowed to provide feedback within tire rack on their install experience. The shop I chose had decent ratings outside of tire rack but my experience was very poor. They were understaffed, non existent management of staff - it was like watching a high school classroom with no teacher. While they worked on my and other vehicles. After two hours I finally received my car and drove off. No complaints with tire rack - just my poor installation job.

Date of experience: January 21, 2023
Minnesota
1 review
0 helpful votes
Follow Robert E.
Unfollow Robert E.
Share Review
Report Review

Great experiience
January 21, 2023

Easy ordering,great delivery time,had the firestone weather grip tire i was looking for in stock

Date of experience: January 21, 2023
Minnesota
1 review
0 helpful votes
Follow Glen Q.
Unfollow Glen Q.
Share Review
Report Review

No
January 21, 2023
Updated review

Don't want to write a review Don't want to write a review Don't want to write a review Don't want to write a review

Date of experience: January 21, 2023

Quick & easier than the rest
January 15, 2023
Previous review

Quick & easier than the rest

Date of experience: January 15, 2023

Quick & Easy
September 4, 2021
Previous review

Quick & Easy. Nothing more to hope for.

Date of experience: September 4, 2021
Nevada
1 review
0 helpful votes
Follow Harold X.
Unfollow Harold X.
Share Review
Report Review

Tire replacement.
January 21, 2023
Updated review

Easy to order tires for specific vehicles and price

Date of experience: January 21, 2023

Easy
January 3, 2020
Previous review

Easy

Date of experience: January 3, 2020
Georgia
1 review
0 helpful votes
Follow Michael A.
Unfollow Michael A.
Share Review
Report Review

Repeat customer for a reason
January 21, 2023

I like the comparison option and the test drive videos. They help greatly.

Date of experience: January 21, 2023
New York
1 review
0 helpful votes
Follow Theresa Z.
Unfollow Theresa Z.
Share Review
Report Review

Quick and easy! Thanks for saving the information. Of course I am not happy that the price went up.

Date of experience: January 21, 2023
Wisconsin
1 review
0 helpful votes
Follow Joshua F.
Unfollow Joshua F.
Share Review
Report Review

Great
January 21, 2023

Very easy and great selection. Great price and next day delivery

Date of experience: January 21, 2023
Virginia
1 review
0 helpful votes
Follow Mike Q.
Unfollow Mike Q.
Share Review
Report Review

The right source!
January 21, 2023

Always intuitive and painless to navigate the site or get the information you need. Great experience.

Date of experience: January 21, 2023
California
1 review
0 helpful votes
Follow ANTONIO E.
Unfollow ANTONIO E.
Share Review
Report Review

Quick turnaround
January 21, 2023

Very convenient and feel great about my tire selection.

Date of experience: January 21, 2023
Missouri
2 reviews
0 helpful votes
Follow Deborah T.
Unfollow Deborah T.
Share Review
Report Review

The Website was very easy to use, vehicle suggested tires and videos was very appreciated.

Date of experience: January 21, 2023
Maine
2 reviews
0 helpful votes
Follow Daniel S.
Unfollow Daniel S.
Share Review
Report Review

Great service, as usual
January 21, 2023

Straight forward and simple ordering. Easy to use website, good selection, incredible speedy delivery.

Date of experience: January 21, 2023
Tennessee
1 review
0 helpful votes
Follow Jacob P.
Unfollow Jacob P.
Share Review
Report Review

First time using Tire Rack
January 21, 2023

Good prices, free shipping, easy website to use. Delivery was prompt.

Date of experience: January 21, 2023
Arizona
1 review
0 helpful votes
Follow Anthony N.
Unfollow Anthony N.
Share Review
Report Review

Dependable company
January 21, 2023

Easy navigation of website, competitive prices and great option of products

Date of experience: January 21, 2023
Virginia
1 review
0 helpful votes
Follow Charles X.
Unfollow Charles X.
Share Review
Report Review

Always the best!
January 21, 2023
Updated review

Tire Rack is my one and only source for new tires. Great selection, super-fast shipping and the best prices around.

Date of experience: January 21, 2023

It's been a while since I ordered from TireRack (new car purchase several years ago) but it's just as great as I remember.

Date of experience: August 18, 2022
Texas
3 reviews
0 helpful votes
Follow Toya B.
Unfollow Toya B.
Share Review
Report Review

Love This Place
January 21, 2023
Updated review

The cost of these tires has went up but I like them and have no issue with Tire Rack, quality of tires or their service. I will continue to purchase from here.

Date of experience: January 21, 2023

Repeat Customer
May 7, 2022
Previous review

Although the price of these tires have gone up, I keep ordering them from here. I am very pleased with the quick, easy, way to re-order.

Date of experience: May 7, 2022

Needs met
October 8, 2019
Previous review

Needs met.

Date of experience: October 8, 2019
Kansas
1 review
0 helpful votes
Follow Jeffrey M.
Unfollow Jeffrey M.
Share Review
Report Review

First Purchase From Tire Rack
January 21, 2023

I really liked the reviews as it helped me make a selection easier.

Date of experience: January 21, 2023
District of Columbia
1 review
0 helpful votes
Follow Michael R.
Unfollow Michael R.
Share Review
Report Review

Ordering was quick and easy. OEM tires were available and ready to ship. Check out was a smooth process.

Date of experience: January 21, 2023
Texas
1 review
0 helpful votes
Follow Carlos G.
Unfollow Carlos G.
Share Review
Report Review

New kicks
January 21, 2023

Painless fast easy
Very satisfied with the whole process
Delivered on time

Date of experience: January 20, 2023