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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,825
shipping
28,789
quality
29,349
This company responds to reviews on average within 1 day

Instant Feedback

530,805 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Couldn't have been easier
March 21, 2023

Website is extremely user-friendly, great UI. Overall, very satisfied thus far.

Date of experience: March 20, 2023
Texas
1 review
0 helpful votes
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Spare tire
March 21, 2023

Very user friendly website. Unable to find my spare locally but was quite easy on Tire Rack.

Date of experience: March 20, 2023
New York
1 review
0 helpful votes
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Best of the rest!
March 20, 2023
Updated review

It's not the first time you guys rock an best price

Date of experience: March 20, 2023

Best an easy servicing
November 11, 2022
Previous review

Best an easy servicing

Date of experience: November 11, 2022
Michigan
1 review
0 helpful votes
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Great purchase experience
April 19, 2023
Updated review

Second time ordering from Tire Rack, all good. Easy order process, quick delivery.

Date of experience: March 20, 2023
Elise B. — TireRack Rep
over a year old

Thank you for taking the time to leave us this wonderful review!


Second time ordering from Tire Rack, all good
March 14, 2023
Previous review

Second time ordering from Tire Rack, all good.

Date of experience: March 14, 2023
Illinois
1 review
0 helpful votes
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Amazing warranty
March 20, 2023

Quick and easy. Tires arrived at installer the next day!

Date of experience: March 20, 2023
New York
1 review
0 helpful votes
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Great tires great price
March 20, 2023

Very easy an reviews were very helpful in choosing the right tires for my car

Date of experience: March 20, 2023
Virginia
1 review
0 helpful votes
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Great, quick, easy service
March 20, 2023

Shopping online was easy, quick shipping, no hassle

Date of experience: March 20, 2023
New York
1 review
0 helpful votes
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Best Online Service
March 20, 2023
Updated review

Very insightful and helpful. You can't beat that. Best online experience by bar none.

Date of experience: March 20, 2023

Good service...
November 16, 2021
Previous review

Good service...

Date of experience: November 15, 2021

In a Pinch...
October 26, 2021
Previous review

In a Pinch...

Date of experience: October 26, 2021
Michigan
1 review
0 helpful votes
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Great place to shop!
March 20, 2023

Product I was looking for, best price I've seen so far.

Date of experience: March 19, 2023
New Jersey
1 review
0 helpful votes
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The delivery was on time
March 19, 2023

By saving my history, I was able to select and re-order

Date of experience: March 19, 2023
Colorado
1 review
0 helpful votes
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Can tires
March 18, 2023

Online ordering somewhat laborious. Just like this survey!

Date of experience: March 18, 2023
California
4 reviews
17 helpful votes
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Fast shipping
March 18, 2023
Updated review

You know, when you put stupid limits on a text entry field like minimum characters? That's just pisses off your reviewer and they're likely to cancel the whole review because of it. IT needs to let someone else do user interaction design to make up for their incompetence. There is no goddamn reason a database submit needs 50 characters. You're just being $#*!s.

Date of experience: March 18, 2023

Your website is a hot mess
June 2, 2022
Previous review

Your website is a hot mess. Does not support mobile.

Date of experience: May 2, 2022
Georgia
1 review
0 helpful votes
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Excellent service
March 18, 2023

Fast easy convenient.
Excellent customer service, received tire fast. Sooner than later

Date of experience: March 18, 2023
California
1 review
0 helpful votes
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You're amazing
March 18, 2023
Updated review

You're fantastic,I like to buy tires for all my cars from you.Your hazard insurance is very much appreciated.Last time I used it and made me a customer for life.

Date of experience: March 18, 2023

You're Fantastic
December 24, 2022
Previous review

You're Fantastic

Date of experience: December 24, 2022

Amazing service, keep it up
May 31, 2021
Previous review

Amazing service, keep it up

Date of experience: May 31, 2021
Missouri
1 review
0 helpful votes
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Fabulous service.
March 18, 2023

Thank you. Application very user friendly.
Service as promised. Fast delivery. Shipped directly to tires plus. Tire plus installed in 30 minutes.

Date of experience: March 18, 2023
South Carolina
1 review
0 helpful votes
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Always have been easy and amazing to purchase all in one stop

Date of experience: March 18, 2023
New York
1 review
0 helpful votes
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Very satisfied
March 18, 2023
Updated review

Person was very helpful in directing me in what to do. Pretty easy claim process! Great coverage.

Date of experience: March 17, 2023

Pretty easy and quick
December 6, 2019
Previous review

Pretty easy and quick

Date of experience: December 6, 2019
Virginia
1 review
0 helpful votes
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Easy as 1-2-3!
March 17, 2023

Lots of selection and helpful reviews,. Tire Rack website very simple to use.

Date of experience: March 17, 2023
California
1 review
0 helpful votes
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Easy and fast
March 17, 2023

Super easy to order and very friendly service

Even found me a better tire at a better price

Date of experience: March 17, 2023
California
1 review
0 helpful votes
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Excellent selection & Delivery
March 17, 2023
Updated review

Great experience, except product was mislabeled and in incorrect branded box. I almost sent the order back before opening.

Date of experience: March 17, 2023

Great experience
March 11, 2023
Previous review

Great experience

Date of experience: March 11, 2023

Great website
November 26, 2022
Previous review

Great website

Date of experience: November 26, 2022