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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,701
shipping
28,665
quality
29,225
This company responds to reviews on average within 1 day

Instant Feedback

528,733 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Awesome as always
February 17, 2023
Updated review

Painless shopping experience. Website is so easy to navigate.

Date of experience: February 17, 2023

Seamless and easy, as always!
October 25, 2022
Previous review

Seamless and easy, as always!

Date of experience: October 24, 2022

Easy to use website
November 14, 2020
Previous review

Easy to use website

Date of experience: November 13, 2020
California
1 review
0 helpful votes
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Never fails
February 17, 2023

Always a great shopping experience. My daughter needed tires in an emergency due to worn tires and nails in her tires. Was very dangerous for her to drive in snow. Ordered on Thursday, by Monday they were installed. Cheaper than buying them locally. Free shipping is by far the greatest perk. Less than 520 bucks for 4 new tires shipped AND installed. Can't beat that anywhere. Not even Costco it Walmart can match those prices.

Date of experience: February 17, 2023
West Virginia
2 reviews
0 helpful votes
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Great shopping experience as always!
February 17, 2023

Couldn't find winter tires for my car at any local dealers, but TireRack had several to choose from! The price seemed reasonable, and they had my order shipped out within hours of placing it. It arrived at my dealer/auto shop in half the promised shipping time, allowing me to choose a more convenient day for installation. What more is there to ask for?

Date of experience: February 17, 2023
Arizona
1 review
0 helpful votes
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Very good service, good product
February 17, 2023

Very good service, good product everything arrived very well packaged

Date of experience: February 17, 2023
Texas
1 review
0 helpful votes
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Excellent Experience
February 16, 2023

Easy, fast and concise! Great product for the price range and their authorized installers are the best partners they can have.

Date of experience: February 16, 2023
Pennsylvania
1 review
0 helpful votes
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Awesome Tire Retailer
February 16, 2023
Updated review

Excellent place to purchase tires from and I love the fact that they come with a warranty which has came in handy

Date of experience: February 16, 2023

Love the fact that I can place my order online and...
July 22, 2020
Previous review

Love the fact that I can place my order online and either have them delivered to me or pick them up very convenient

Date of experience: July 22, 2020
Nevada
1 review
0 helpful votes
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Worth the $$$
February 16, 2023
Updated review

I looked to buy new front tires for my SS Camaro. They came with $400+ Goodyear RunonFlat that ride rough and get terrible mileage. Tire Rack gave me a great deal on Pirelli all season tire that cost less than half the price of Goodyear's and ride so much better!

Date of experience: February 15, 2023

Quick and easy to buy
February 7, 2023
Previous review

Quick and easy to buy.

Date of experience: February 6, 2023
California
1 review
0 helpful votes
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Pepboys
February 16, 2023

Poor as the web site installation 39 dollars then they charge 47 dollars leaves a bad taste in my mouth

Date of experience: February 15, 2023
New Jersey
1 review
0 helpful votes
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Tire Rack is Da Bomb!
February 15, 2023

I was able to find exactly what I wanted at an excellent price delivered directly to my favorite tire shop. Can't get better than that!

Date of experience: February 15, 2023
Georgia
1 review
0 helpful votes
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Great Tire Shopping Experience
February 15, 2023

Easy to navigate website, displayed desired selection (no substitutes) and offered speedy free shipping - thank you Tire Rack

Date of experience: February 15, 2023
California
1 review
0 helpful votes
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Tire Purchase
February 15, 2023

Easy to find tires size and make. Other's didn't have tires in stock and price was high.

Date of experience: February 14, 2023
Pennsylvania
1 review
0 helpful votes
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Super easy purchase!
February 15, 2023

I ordered online and was able to choose a place to have my tires delivered to and installed. Didn't have to worry about the tires sitting in front of my house. They were safely delivered to Stew, and when I was able to make it over there, they installed.

Date of experience: February 14, 2023
Florida
3 reviews
0 helpful votes
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Rubber side down
February 15, 2023

Very simple, no hassle buying experience, excellent selection

Date of experience: February 14, 2023
Wisconsin
1 review
0 helpful votes
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Excellent
February 14, 2023

I am really happy with the ease of searching to get what need. Fast shipping and hardware included is awesome.

Date of experience: February 14, 2023
Pennsylvania
1 review
0 helpful votes
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Tire Rack is Awesome
February 14, 2023
Updated review

Online chat was extremely helpful, answered all my questions

Date of experience: February 14, 2023

!
April 19, 2020
Previous review

!

Date of experience: April 19, 2020
Arkansas
1 review
0 helpful votes
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Tire Rack cannot be beat in this industry...period. I got the top rated touring tires for at least $200 less per set than I would have paid locally. They drive like a dream.

Date of experience: February 14, 2023
New Hampshire
1 review
1 helpful vote
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Worst Service and defective products
March 16, 2023

First of all, I am an actual customer I am giving my order number below
After placing the order in November number of excuses were given by Tirerack to delay the delivery. Finally, it was delivered on January 18. I chose a recommended installer who was an hour's drive from my place to get it installed. Since after installing these tires, the low-pressure indicator is always on. After checking the pressure refilling from many places I contacted Tire rack customer service again. However, instead of helping they suggested taking it to the dealer and absorbing the cost of the defective tires which they sent. They do not back up their products and slide additional charges to customers. Very sleazy practices, the worst experience ever. Please do not fall for their marginally lower sticker charge because you may end up with a whole lot of headache and money to make it right. I will go for a local garage or mechanic in the future. Stay away from scams.

Date of experience: February 14, 2023
Rachel R. — TireRack Rep
over a year old

We're sorry to hear your experience with us was not to your satisfaction! Will you please send your order number and details of your experience to [email protected]? We'd like to look into this and try to help.

Wyoming
1 review
0 helpful votes
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Your the BEST tire rack!
February 14, 2023

It can't get any easier! I purchased my 4th set of wheel/snow tire combinations. This time for an Audi Q7 with 285/40/21 tires. No one really makes a serious snow tire that size. Tire Rack simply does the math and you purchase a 18"-19" Blazzak which is a much less expensive combo ($1790) vs ($3600-4800) for the Audi all season. Their all season ISN'T a real snow/ice tire. Delivery was 48 hours to central Wyoming. Way to go Tire Rack!

Date of experience: February 14, 2023
Illinois
1 review
0 helpful votes
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Great Service As Alway
February 14, 2023
Updated review

Bulbs were broken during transit. I worked with Molly at Tire Rack and she sent me replacement bulbs at not additional cost. I am very satisfied with the service Tire Rack provides.

Date of experience: February 13, 2023

Easy to order, tires in stock
October 14, 2021
Previous review

Easy to order, tires in stock.

Date of experience: October 14, 2021

Easy to enter car, select options for tires
May 4, 2020
Previous review

Easy to enter car, select options for tires.

Date of experience: May 4, 2020
Illinois
1 review
0 helpful votes
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Good online service
February 14, 2023

Quick easy... 50 characters 50 characters 50 characters 50 characters 50 characters 50 characters

Date of experience: February 13, 2023