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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Excellent service, pricing, and customer service which is why I continue to be a long time faithful customer.
Mike
Always buy my tires from Tire Rack.
Super easy to navigate the website to review brands and options
Had questions, got answers. Russ helped me out quickly over chat. Thanks for what is hopefully a great setup!
Very easy and flawless to navigate the site and complete a purchase.
Found the wheel style I wanted that fit my car. Easy ordering! Shipped next day. Haven't fit the wheels yet but they look great. Only minor paint scraping on the inner lip, I'm not too worried about it. A little bummed that the center caps are a different size than OEM BMW (TR C4's are 65mm, BMW is 68mm). Good looking TE37 replica at a good price that are direct fit on BMW's.
Questions on the chat were answered quickly and representative was knowledgeable.
Very user friendly and ideal for tire shopping - Easy
Many options were given so I could make a decision based on all the information that was available.
Easy and had the tire i needed, no other tire shop did. Had it delivered to my front door.
Fast and easy, tires arrived in great shape. 10/10 I would order again. The pricing was as low as anyone else selling these tires, and documentation was easy to download.
Professional. Good information on the website and helpful personal contact by chat. Answered all the questions post sales.
Great prices and product. Shipping was extremely fast
I am very satisfied with my purchase with Tire Rack. Website was informative and easy to navigate. After I ordered my tires, i got information on every step. Even in event of delivery issues the kept me informed and fallow up. Tire Rack went above and beyond. Thankm You for a great service.
Painless shopping experience. Website is so easy to navigate.
Always a great shopping experience. My daughter needed tires in an emergency due to worn tires and nails in her tires. Was very dangerous for her to drive in snow. Ordered on Thursday, by Monday they were installed. Cheaper than buying them locally. Free shipping is by far the greatest perk. Less than 520 bucks for 4 new tires shipped AND installed. Can't beat that anywhere. Not even Costco it Walmart can match those prices.
Couldn't find winter tires for my car at any local dealers, but TireRack had several to choose from! The price seemed reasonable, and they had my order shipped out within hours of placing it. It arrived at my dealer/auto shop in half the promised shipping time, allowing me to choose a more convenient day for installation. What more is there to ask for?
Very good service, good product everything arrived very well packaged
Easy, fast and concise! Great product for the price range and their authorized installers are the best partners they can have.
Excellent place to purchase tires from and I love the fact that they come with a warranty which has came in handy
Love the fact that I can place my order online and either have them delivered to me or pick them up very convenient
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

