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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,701
shipping
28,665
quality
29,225
This company responds to reviews on average within 1 day

Instant Feedback

528,733 reviews

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Ohio
1 review
0 helpful votes
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Great Service & Quality
March 31, 2023

After alot of research I decided on Michelin tires and placed my order on Friday morning. I didnt expect to receive the tires until Mon/Tues the following week however I was pleasantly surprised when I came home Saturday afternoon to find them on my doorstep.
My technician (husband) installed them the next day and enjoying the peace of mind ever since.

Date of experience: March 31, 2023
New Jersey
1 review
0 helpful votes
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Got the tires I wanted that local places couldn't get
March 31, 2023
Updated review

Gill was helpful as I was making my decision for these tires including delivery for installation.

Date of experience: March 31, 2023

Best Price, next-day delivery
March 19, 2021
Previous review

I wanted a very specific tire and one of the major tire stores couldn't get it and also wanted 15% more. Tire rack gave me the best price and had it at my door the next day. Very pleased.

Date of experience: February 15, 2021

Very easy
February 9, 2021
Previous review

Very easy

Date of experience: February 9, 2021
Alabama
1 review
0 helpful votes
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Competitive pricing
March 31, 2023

Easy experience. Good price and fast reasonable delivery time.

Date of experience: March 30, 2023
California
1 review
0 helpful votes
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Replacement time is crazy fast
March 31, 2023

My first wheel was faulty and they got into replacement and sending the new wheel on its way even though i wasn't able to answer the phone right away, came next day. Would recommend 10/10 for customer service and efficiency.

Date of experience: March 30, 2023
Missouri
2 reviews
0 helpful votes
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Best
March 31, 2023
Updated review

Tire Rack is fast with the best prices. Others out there but I'll stick with a winner.

Date of experience: March 30, 2023

Found exactly what i needed quickly
August 29, 2021
Previous review

Found exactly what i needed quickly.

Date of experience: August 29, 2021
Massachusetts
1 review
0 helpful votes
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Best site for shopping tires.
March 31, 2023

Quick and easy shopping. Great tests and reviews. Tires arrived at the shop in 2 days.

Date of experience: March 30, 2023
Texas
1 review
0 helpful votes
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Quick and Easy
March 30, 2023

Best price in the country with the fastest delivery

Date of experience: March 30, 2023
Florida
1 review
0 helpful votes
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Everything was excellent
March 30, 2023

First time ordering tires online and it was effortless.

Date of experience: March 30, 2023
Georgia
1 review
0 helpful votes
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Tires good; install, warranty process not-so-good
March 30, 2023
Updated review

I don't care for the disconnect between online purchase and install, or the warranty claim process. Not personal enough.

Date of experience: March 30, 2023

Too complicated
April 23, 2023
Previous review

Too complicated.

Date of experience: March 24, 2023
Texas
1 review
0 helpful votes
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Good Job
March 30, 2023

The service was quick and efficient at a good price.

Date of experience: March 30, 2023
New Jersey
1 review
0 helpful votes
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Delivered
March 30, 2023

So far so good, awaiting delivery.

Ordered tires but wasn't sure the delivery time would be met, but it was! Tires arrived when promise

Date of experience: March 30, 2023
Michigan
1 review
0 helpful votes
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Complete
March 30, 2023
Updated review

Great selection, no hassle, confidence, trust, simple, thoroughness.

Date of experience: March 29, 2023

Easy and friendly
November 16, 2022
Previous review

Easy and friendly

Date of experience: November 15, 2022
Tennessee
1 review
0 helpful votes
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Always good service
March 29, 2023

Tire Rack provides good information about each tire and lots of specifications to look over. I use the specifications to decide which size tire to buy for my car.

Date of experience: March 29, 2023
Illinois
3 reviews
0 helpful votes
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Quick and easy, very helpful. Awesome experience……

Date of experience: March 29, 2023
New York
2 reviews
0 helpful votes
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Very easy the process to buy,
And good price. Thanks

Date of experience: March 29, 2023
Florida
1 review
0 helpful votes
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Porsche rescue almost complete
March 29, 2023

Professional and friendly service. Shipping as described

Date of experience: March 29, 2023
Oklahoma
1 review
0 helpful votes
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Jeep Tires
March 29, 2023

Easy online shopping.
Competitive pricing!
Fast delivery!

Date of experience: March 29, 2023
KR
1 review
0 helpful votes
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믿고 찾는 회사
March 29, 2023
Updated review

기존 제품보다 조용하다. 사이즈가 좀더 나오면 좋겠다
코너링과 빗길에서도 좋고 어느정도의 눈길에서도 안정적이다.
감사! 늘 감사하게 생각한다

Date of experience: March 28, 2023

Good!
February 26, 2020
Previous review

Good!

Date of experience: February 26, 2020
Washington
2 reviews
0 helpful votes
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Great tires & customer service
March 29, 2023

Was straight forward and easy. I called and spoke with the consultants when I had my tire selection down to the top 2. They were extremely helpful and assisted me in making my final decision. I'm very happy with the outcome, couldn't have been better.

Date of experience: March 28, 2023
Florida
1 review
0 helpful votes
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Easy navigation and no shipping with a rebate! Quick delivery to tire kingdom! I had an appointment at noon for tire installation but didn't get in until 1:30 which is horrible customer service

Date of experience: March 28, 2023