Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Outstanding customer service, attention to
Detail and extremely responsive!
Easy to properly select items from vehicle. Visualizer is a great tool to see what new wheels will look like on car.
Few clicks and done. Review on tire tests helped me decide especially expensive tires for my vehicles. Amazing!
Easy to shop; easy to order. Good customer experience.
My experience was excellent, it was easy to find the tires I needed, Tire Rack had them in stock and they were delivered the following day to the auto shop were I do business.
I have never used Tire Rack before. You made the experience pretty simple. Thanks
Whoever I called the first time didn't say anything for me to get my tires but dudes were cool and super easy
Happy the tires I wanted were available.
Always my first choice when I'm in the market.
Excellent- easy to order, the tires were perfect, UPS delivery was quicker than I expected, the price was great.
The only problem was with the Tire Rack recommended installer, which involved a very rude service manager at State College Ford.
Tire Rack is easy, informative, and overall super helpful. The website is extremely well designed and intuitive for first-time and experienced users!
Quick and easy as always.
Just The Best.
Thank you
Tire Rack has always been a great place to shop tires.
Easy to do. Excellent website, easy to navigate around to get all the info I needed
Ordering was easy. I spoke with the sales representative Andrew and he was very helpful and knowledgeable. I thank him for that.
This is a fast and easy way to get new tires... particularly specialty tires that are difficult to get elsewhere.
Great support and customer service during the whole process.
Very easy to use website and a great selection as well as the 2 year road hazard at no extra charge.
Great amount of info, would like to have load ratings explained better Or include Equivalent Ply rating
Love using Tire rack and will always look here first
The price dropped the day after my purchase. Can I get a refund on the difference?
I had to hit "Place Order" twice and almost didn't hit it the second time not knowing it didn't connect. Otherwise very satisfied.
The process of selecting a tire was easy and the tires were delivered.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

