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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,760
shipping
28,724
quality
29,284
This company responds to reviews on average within 1 day

Instant Feedback

529,962 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Very Satisfied Customer
May 23, 2023

Outstanding customer service, attention to
Detail and extremely responsive!

Date of experience: May 23, 2023
Florida
1 review
0 helpful votes
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Easy to properly select items from vehicle. Visualizer is a great tool to see what new wheels will look like on car.

Date of experience: May 22, 2023
California
1 review
0 helpful votes
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Chosen Installer Chaos
May 22, 2023

Few clicks and done. Review on tire tests helped me decide especially expensive tires for my vehicles. Amazing!

Date of experience: May 22, 2023
New York
1 review
0 helpful votes
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Satisfied repeat customer
May 22, 2023
Updated review

Easy to shop; easy to order. Good customer experience.

Date of experience: May 22, 2023

Very easy to navigate
February 14, 2023
Previous review

Very easy to navigate

Date of experience: February 14, 2023

Easy; good prices
November 28, 2022
Previous review

Easy; good prices;

Date of experience: November 28, 2022
New York
1 review
0 helpful votes
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Would chose Tire Rack again
May 22, 2023

My experience was excellent, it was easy to find the tires I needed, Tire Rack had them in stock and they were delivered the following day to the auto shop were I do business.

Date of experience: May 22, 2023
New York
1 review
0 helpful votes
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Love new tires
May 22, 2023

I have never used Tire Rack before. You made the experience pretty simple. Thanks

Date of experience: May 22, 2023
Florida
2 reviews
0 helpful votes
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Whoever I called the first time didn't say anything for me to get my tires but dudes were cool and super easy

Date of experience: May 21, 2023
New York
1 review
0 helpful votes
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Happy the tires I wanted were available.

Always my first choice when I'm in the market.

Date of experience: May 21, 2023
Pennsylvania
1 review
0 helpful votes
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Excellent- easy to order, the tires were perfect, UPS delivery was quicker than I expected, the price was great.
The only problem was with the Tire Rack recommended installer, which involved a very rude service manager at State College Ford.

Date of experience: May 21, 2023
Wisconsin
1 review
0 helpful votes
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Tire Rack amazing as always!
May 21, 2023

Tire Rack is easy, informative, and overall super helpful. The website is extremely well designed and intuitive for first-time and experienced users!

Date of experience: May 21, 2023
Illinois
1 review
0 helpful votes
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Quick and easy as always.

Just The Best.

Thank you

Date of experience: May 21, 2023

Tire Rack has always been a great place to shop tires
August 5, 2022
Previous review

Tire Rack has always been a great place to shop tires.

Date of experience: August 5, 2022

Great for the last 30 years
December 4, 2021
Previous review

Great for the last 30 years. Thanks

Date of experience: December 4, 2021

AS USUAL, THE BEST
June 8, 2020
Previous review

AS USUAL, THE BEST.

Date of experience: June 8, 2020
Estonia
1 review
0 helpful votes
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Replacement stock Volvo Tires
May 20, 2023

Easy to do. Excellent website, easy to navigate around to get all the info I needed

Date of experience: May 20, 2023
Pennsylvania
1 review
0 helpful votes
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Ordering was easy. I spoke with the sales representative Andrew and he was very helpful and knowledgeable. I thank him for that.

Date of experience: May 20, 2023
Wisconsin
1 review
0 helpful votes
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Best way to get tires!
May 20, 2023

This is a fast and easy way to get new tires... particularly specialty tires that are difficult to get elsewhere.

Date of experience: May 20, 2023
Pennsylvania
1 review
0 helpful votes
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Great team
May 20, 2023
Updated review

Great support and customer service during the whole process.

Date of experience: May 20, 2023

Great service
October 7, 2022
Previous review

Great service

Date of experience: October 7, 2022

Great experience
July 12, 2021
Previous review

Great experience

Date of experience: July 12, 2021
New York
1 review
0 helpful votes
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Mike
May 20, 2023

Very easy to use website and a great selection as well as the 2 year road hazard at no extra charge.

Date of experience: May 20, 2023
Pennsylvania
1 review
0 helpful votes
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New Tires
May 19, 2023

I love this site and their prices. The site is very easy to navigate and search.

Date of experience: May 19, 2023
Iowa
1 review
0 helpful votes
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Toyo
May 19, 2023
Updated review

Great amount of info, would like to have load ratings explained better Or include Equivalent Ply rating

Date of experience: May 19, 2023

Love using Tire rack and will always look here first
October 17, 2022
Previous review

Love using Tire rack and will always look here first

Date of experience: October 17, 2022

Fast easy quick shipping
November 22, 2021
Previous review

Fast easy quick shipping

Date of experience: November 22, 2021
Virginia
1 review
0 helpful votes
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Close out
May 18, 2023

The price dropped the day after my purchase. Can I get a refund on the difference?

I had to hit "Place Order" twice and almost didn't hit it the second time not knowing it didn't connect. Otherwise very satisfied.

Date of experience: May 18, 2023
Florida
1 review
0 helpful votes
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Met my expectations
May 18, 2023

The process of selecting a tire was easy and the tires were delivered.

Date of experience: May 18, 2023