Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy to use website and gave me the information I needed to make a decision
My online shopping experience with Tire Rack was good. I just can't believe how much tires cost these days. The tires were made in Mexico, not the USA, so that was very disappointing.
It was fairly easy to compare tire types & ratings then place my order.,
It was fairly easy to compare tire types & ratings then place my order.,
Excellent service. Super fast shipping. Great deal
The d. O. t numbers were from 2019. So technically the tires are 2 years old.
Great prices! Quick and easy. The best places to buy tires online
Very easy to use site with excellent customer experience!
Good website, great comparative information, good prices and quick service. What else could I ask for?
I like Tire Rack and their ease of use.
I could not schedule my install appointment on-line.
Should have started the process earlier to get a jump on shipping, but still in good time.
Was looking at a 1,200-mile trip with a tire with belts showing. Two days after the tires arrived, the store had not called, so I called them. Got them mounted 2 days before the road trip!
Should have started process earlier to get a jump on shipping, but still in good time.
Smooth navigating through the website and ratings and data on the tires are great
Always a repete shopper love tire rack.com, great selection great prices will always come back here to shop
User interface was easy. And information on tires and optional heat cycling was extremely helpful
Easy shopping, but had to return due to me ordering the wrong size tires. Return process was quick and easy and re-ordered the correct size.
Easy process good selection and deals shipping was very fast tires are great very happy with tirerack.com can't go wrong
Bought from here before, no problems so far. Good selection of tires & rims.
Have gotten tires here before. Return customer.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

