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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I was able to use the roadside warranty on two different vehicles in the past. This made me feel comfortable purchasing from them again.
Once you sent me a winter and timer set with 3 unmounted tires because you were missing stock. No txactly wha I was looking for,
I've bought numerous winter wheel/tire sets from Tire Rack. Tires are always well balanced and ready to go! Changing my wheels at home is much more convenient than waiting for hours at the tire shop.
I've been using Tire Rack for over 10 years. I have bought many winter wheel/tire sets and the wheels are always perfectly balanced. I avoid the first snow panic at the tire shops and install them in my garage. The prices and selection are industry leading without the extra "insurance" that most tire shops pressure their customers into purchasing.
They always have what I need at the best price and speedy shipping. They are my "go to" for all my vehicles any time of year.
The website was user-friendly and easy to navigate. The detailed information about the various tire options greatly facilitated my decision-making process regarding the purchase.
Very satisfied—easy to find the right tires with clear comparisons, good prices, smooth checkout, fast shipping to a recommended installer, and helpful support.
Has a great experience ordering tires thru tire rack. Order was filled quickly and tires were perfect. Picked them up at New Castle DE location and it was quick and easy
My nephew helped me buy all 4 tires a year ago since i have had 2 tires get nails in a place that wasnt fixable and to file a claim the process was very easy and user friendly
I ordered in the past. I still have an account open from that. I don't remember specifics which means that it was probably seamless and no problems at all.
This is the 2nd time I ordered from Tire Rack. Both times were easy and the tires were delivered quickly even in the Mountains of Colorado where all forms of delivery are delayed by at least a day or more. Got the tiers on Yesterday and they seem great. Thanks
Worked great, easy website, quick delivery, happy with purchase.
It was great! I have been buying tire's here for probably 30 years and have never had any problems. I trust tire rack test and opinion's It takes the guess work out, It make me more confident when purchasing tires. I'm glad Tire Rack does'nt carry all the china bomb's.
Been buying tires from Tire rack for over 20 years. I always recommend them to friends and family. Tire road Hazzard warranty is the best.
I've bought tires from a lot of different places but I do my homework. Tire Rack is the best way to buy for me currently. I might be able to find somewhere that would save me a couple of dollars but they wouldn't be shipped for free and I can assure you they wouldn't be shipped nearly as quickly! After ordering, the tires show up the following day or if it's late in the day, they'll show up two days later. I'm loving this system for now!
Couldn't be happier with my experience
Staff very helpful with information prior to sale. Staff called me to doublecheck a non-standard fitment. Fast shipping, tire/wheel combo came in perfect condition. Thx a million, will def use again for my track tire/wheel needs!
These guys are very knowledgeable and helpful. I asked about some wheel weights and they actually pulled stock off the shelf and weighed them, took pics, and emailed me.
Delivery was prompt. Tires were exactly what I ordered. Only downside to it was I forgot to use the rebate card which is now expired
Never had an issue with any of the tires I've ordered from Tire Rack for my classics. I recommend the for all your tire needs.
All the tires purchased from Tire Rack have been excellent both in performance and reliability. I highly recommend Tire Rack for your next set of tires!
Tires are great, delivery was fast. Installation at third party provided by tire rack was great could have better off loading and accounting of tires from tire rack. Otherwise great job.
Easy to use and search tires but the back end could use some work!
As many as 10 other sites looked at for price, this was the same or better every time, and it came with free road hazard warranty.
My first experience worked out well. The exact tires I wanted were delivered to the local Discount Tire long before they could even squeeze me in for an early-morning appointment. When I got there, I only needed to pay the install fee, and I was in and out within about 45 minutes, tops. I would recommend the Tire Rack and Discount Tire combo purchase/installation to anybody. I feel like if you show up to the tire store without preorder, you risk them selling you what they have in stock that day. I am back today to order tires for my other vehicle. Everything worked smooth, so I don't need to try to find some other option.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

