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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,730
shipping
28,694
quality
29,254
This company responds to reviews on average within 1 day

Instant Feedback

529,210 reviews

We monitor reviews for authenticity

Utah
2 reviews
0 helpful votes
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Whitewalls for my C2
July 21, 2023
Updated review

Easy to find tires and wheels for my vehicle. Ordering is also easy.

Date of experience: July 20, 2023

Mag and tire
February 9, 2021
Previous review

Found the perfect tire/wheel combo at a good price. Chose mounting and balancing. Shipping was incredibly fast. Arrived well packaged.

Date of experience: February 8, 2021

Like the match ups for vehicles and package with mounting...
February 3, 2021
Previous review

Like the match ups for vehicles and package with mounting and balancing and free shipping.

Date of experience: February 2, 2021
California
1 review
0 helpful votes
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Another satisfying transaction...
July 21, 2023

Tire rack is easy to use and purchase from. Simply the best...

Date of experience: July 20, 2023
Virginia
1 review
0 helpful votes
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Will buy from tire rack again
July 20, 2023

Excellent purchase for this day. I saved a ton of money and bought a good brand

Date of experience: July 20, 2023
California
1 review
0 helpful votes
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Unsatisfied
August 19, 2023
Updated review

Signed up for the texting alerts for delivery to the store. Never received any texts. Used email tracker to see they were picked up. Checked email again the next day and site said my order didn't exist. Called the store on Mon morning and found out the tires were delivered on Sat, 2 days earlier. What gives!

Date of experience: July 19, 2023

Quick and easy
July 14, 2023
Previous review

Quick and easy

Date of experience: July 13, 2023
New Jersey
1 review
0 helpful votes
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Tire Rack Good, Tire Places Here Bad
July 20, 2023
Updated review

It's easy, I like having options to oder tires, name brand or brand name and I choose where to get them installed. However, I am having a hard time finding a good, reliable, honest tire place in my area. Not sure why tire places here can't get it together.

Date of experience: July 19, 2023

It's easy, I like having options to oder tires, name...
July 7, 2023
Previous review

It's easy, I like having options to oder tires, name brand or brand name and I choose where to get them installed.

Date of experience: July 6, 2023
Florida
1 review
0 helpful votes
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Quick
July 20, 2023
Updated review

The tire arrived in less then 24 hours. Very pleased.

Date of experience: July 19, 2023

Navigating your website was not user friendly
August 11, 2023
Previous review

Navigating your website was not user friendly

Date of experience: July 12, 2023
Massachusetts
2 reviews
0 helpful votes
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Had the tire brand/model I needed to replace 2 of 4 tires,yet keep them all the same. Although I bought 2 of these tires 6months ago from Walmart and they were $25 cheaper then. Guess thats Bidenomics for ya.
Tire Rack did what they were supposed to. But the installer messed up a car a bit. I was able to fix myself but I should not have had to...

Date of experience: July 19, 2023
Nevada
1 review
0 helpful votes
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Easy Purchase
July 19, 2023

Quick ordering and a lot of information when when researching tires. Order was for a vehicle not listed on their site (Mahindra Roxor LE) and they called to make sure they were correct size for the vehicle.

Date of experience: July 19, 2023
Michigan
1 review
0 helpful votes
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Best tires and best prices. Never had to return anything.

Date of experience: July 19, 2023
California
1 review
0 helpful votes
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One of the best website buying experiences ever! Little disappointed that my order was delivered in two shipments. 3 tires next day and the other several days later. Know this happens but I was not made aware of this until the partial delivery was made.

Date of experience: July 19, 2023
New Jersey
2 reviews
0 helpful votes
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Smooth as a Baby's Butt
July 19, 2023
Updated review

Not my first rodeo but that doesn't matter because the process to purchase as well as set up an installer is very easy. As always, the price was unbeatable.

Date of experience: July 19, 2023

The website was acting up, freezing and giving false...
August 12, 2023
Previous review

The website was acting up, freezing and giving false messages about distribution center availability. Worse was the Chat Pop-Up getting in the way while I am trying to order. At least ten time. How about you lighten up. I see you down there. If I need you, I know where to find you. Otherwise... leave me alone while I am trying to spend my money.

Date of experience: July 13, 2023
Missouri
1 review
0 helpful votes
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Ted's Tires
July 19, 2023

Very convenient online purchase on mobile tire service a plus.

Date of experience: July 18, 2023
District of Columbia
1 review
0 helpful votes
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Tires
July 18, 2023

Easy way to order tires. Very good price. ……………………………. ……………..

Date of experience: July 18, 2023
New York
1 review
0 helpful votes
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TureRack kudos
July 18, 2023
Updated review

Easy and efficient online ordering system. Good followup service

Date of experience: July 18, 2023

Very easy, good price
May 30, 2020
Previous review

Very easy, good price.

Date of experience: May 30, 2020
Florida
1 review
0 helpful votes
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Satisfied customer
July 18, 2023

One of the best experiences navigating a website i have ever had. Thanks for making it a breeze

Date of experience: July 18, 2023
Ohio
1 review
0 helpful votes
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First time with Tire Rack
July 18, 2023

First time using Tire Rack. I hope it will be a good experience.

Date of experience: July 18, 2023
Wisconsin
1 review
0 helpful votes
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Nicely done
August 17, 2023
Updated review

The website is easy to use and the tires arrive very quickly.

Date of experience: July 17, 2023

Very good and easy to use
July 11, 2023
Previous review

Very good and easy to use.

Date of experience: July 11, 2023
Massachusetts
1 review
0 helpful votes
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Good service as always
July 18, 2023

Always good with tirerack... haven't driven on the tires enough to review them though

Date of experience: July 17, 2023
New York
1 review
0 helpful votes
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Smooth and efficient
July 17, 2023

Pretty smooth, good price, got exactly what I ordered

Date of experience: July 17, 2023
Texas
1 review
0 helpful votes
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Awesome Experience
July 17, 2023

I really enjoyed how easy it was to find different types of tires once you enter your make and model of vehicle

Date of experience: July 16, 2023