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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I was able to select tires for my vehicle with ease. The selection guide was very helpful. Order was super easy and delivery was fast. This is the only online store that I use for tires.
Always had confidence in purchasing from Tire Rack; I know their prices are fair, their product knowledge is second to none, and you always get the best support from their customer support folks! And on top of that, they support all of the racing series I enjoy to watch and participate in!
Had trouble logging into my account and waited on email to reset password but no luck
While Tire Rack has always been expedient with shipping. My most recent experience has been with Kasey Pickens of Tire Rack's warranty team. She has been very helpful and has addressed all of my questions and concerns very quickly. Thank you!
The information and reviews on tirerack are easy to find via search filters. One is able to even learn the weight of the tire in their specific tire size. Thank you.
Hello there. The 4 tires were shipped in two shipments and one was late. No damage done as I had not yet set an installation for them, so I still rated you the highest marks as you have always had good support when I called to see what was happening.
So far so good. Just looking forward the correct four tires come in. These tires are very special and rare. So happy you have them to bring my car to its new car glory with the same correct tires I had back in 1994 - but new!
I have ordered from Tire Rack several times and always appreciate the pricing, speed of delivery, and all the testing and data on the tires they provide.
Awesome... I always order my tires through tire rack! They have never disappoint ed me! I would definitely recommend to a friend!
This experience is like all other experiences except this time you have held me hostage filling out the block when it shouldn't be mandatory
Finding the best options whether that was wheels by weight or tires by performance criteria and value. Tirerack is my go-to for all of my cars.
My primary tire provider for all of my vehicles for over half a decade for a reason :)
I have purchased several sets of tires and wheels with pickup option and have saved so much money and time. Every purchase is enjoyable and your customer service team on site for pickup is always amazing!
Been buying tires from Tire Rack exclusively for the past 20 years. I love their tire selection, availability, costumer reviews. Even though I have a Costco membership, I shop for tires at Tire Rack.
Professional site. Quick shipping and the process is very easy once you have an account and list your cars. Pick your vehicle, pick your tires and shipping options. I have a trusted mechanic, so I ship to them and they install. They also have a list of local to me providers that can install as well.
Selecting the right tire for my vehicle was easy and stress free with Tire Rack. Plug in your vehicle info and Tire Rack gives you all of the options, and details of each, for you to select from. Pretty much any question you might have about a tire, you can find the answer on the Tire Rack site.
I have ordered from Tire Rack a number of times for tires and brakes. They have answered numerous questions and provided knowledgeable feedback and great service. I trust their product pairings and I have always had a quality experience. Great company with great people.
Beats my shops pricing and can avoid their markup. Tires are delivered in a timely manner and great quality. Website is easy to navigate
My orders were delivered fast within a week, exactly what I ordered not issues with the tires. Better prices than most places. I will use them for all tire needs
I ordered a set of tires for my 2017 Corvette GS, they were cancelled twice by 2 different agents because they didn't match the rears. It took two or three days to get it straightened out, one phone call and it could have been all avoided. Current experience isn't much better, I tried to have them sent my local Discount Tire and got a warning saying they didn't have the equipment to mount the tires on my wheels. Its a plus 1 tire size upgrade in a 20" wheel warning said they couldn't mount 15.5,16.5,21's and 22's. They have mounted several sets of tires for larger than the ones I'm ordering, example a 335/25/20 on a 20x12" wheel. No reason not to able to mount a 295/35/20 on a 10 and 11x 20" wheel. Need better comms with affilate stores an capabilities. Now I have to ship to house
The most trouble free website for tires and wheels. There are cheaper out there for sure but no one does online sales better than Tire Rack. I just wish they still shipped complete mounted and balanced sets like they used to back in the day
I have dealt with Tire Rack by phone, online, picking up, and even installation. Their professional service was top notch every time!
My installer informs me that when he receives tires, you do not indicate on the package whom the tires are for. Please include that information!
I've been shopping Tire Rack for 20 years, for myself and other family members and the prices are fair and the turn around quick.
Ordered the tires I wanted, turn around time was super fast. I've been ordering for years from Tire Rack and delivery has always been great, but I think this is the fastest I've received my tires ever. Prices are fair and ratings really help to narrow down my selection. In short, I will continue to buy from Tire Rack.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Robert, thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating this must have been and we will have reviewed.