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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,713
shipping
28,677
quality
29,237
This company responds to reviews on average within 1 day

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528,922 reviews

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Michigan
1 review
0 helpful votes
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Warranty and customer service
November 4, 2025
Updated review

I have had easy ordering and delivery but one tire was defective I had to pay for a extra mount and dismount and the first representative said it was taken care of I waited a week and a half with no word called a second time and had to send pictures to complete the replacement not sure why I wasn't told that the first time
But overall it's been good with the past 3 orders

Date of experience: September 25, 2019

Was great but
July 17, 2025
Previous review

Was great but one of the tires shipped was defective it took two phone calls to get it replaced and two weeks to get the replacement shipped

Date of experience: January 7, 2021
Washington
1 review
0 helpful votes
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Installer beware choose wisely
November 4, 2025

No issue with tire rack.com they have been helpful in every way possible I appreciate their expertise and knowledge in the product. However I went with the recommendation of one of their installers quote Firestone in Happy Valley Or on 82nd Ave Avoid this location at all cost and read the reviews, the low stars are most accurate in the business they practice. I have purchased 3 sets of tires from Tire Rack in the past 30 days and will never use Firestone again! The workers in the shop are great job well done for them doing as they are told, but the constant upselling inside and lack of consideration of your time and miss quoting and up charging is beyond ridicules and when brought to their attention they absolutely defend the practice of what they are doing. Please read the reviews

Date of experience: October 8, 2025
California
1 review
0 helpful votes
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Tire rack is super easy to navigate, lot of tire info and compare options. Great prices and easy to navigate, buy, and ship with lots of installation options.

Date of experience: October 25, 2025
Michigan
1 review
0 helpful votes
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Always the best.
November 4, 2025

Tire Rack just gets better and better. They outclass every competitor with better or equal pricing, but also so much more. Free delivery, installer matching (used to be such a dilemma to order tires online and then walk into an installer with them. There was so little incentive for the installer to install tires they didn't sell you. Tire Rack has solved that problem. Also, when Tire Rack says they have "consultants" rather than sales people manning their call center, it's not a gimmick. They are so knowledgeable. In fact, more than once I've been talked out of buying tires. I drive an M3 and I have maybe one or two track days a year. Tire Rack talked me out of super expensive racing tires, opting for Pilot Sport Cup 2 tires instead. Buyer's remorse? What's that? I have never for one second regretted contacting my "tire consultants" before making a purchase.

Date of experience: October 25, 2025
Georgia
1 review
0 helpful votes
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Easy to find what you need
November 4, 2025

Replacing stock tires on 25 BMW Z4 M40i after only 12k miles the rear tires are almost bald. Have used Continental DWS 06 tires on previous vehicle so that's what I want. Was able to find them. 4 inches wider than stock and have local BMW dealership install.

Date of experience: October 25, 2025
Ohio
1 review
0 helpful votes
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Good service
November 4, 2025

I've used them in the past. You can always find highly rated tires without driving all over town and saying the same thing to salespeople trying to sell you what they have in stock. Also, the prices are almost always lower than the tire shops

Date of experience: January 25, 2020
Washington
1 review
0 helpful votes
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Simplicity
November 4, 2025

Spent 20 years as a master technician for a luxury car brand. Buying tires from a chain store is tiring on the soul when you are particular of what you are looking for. Having used tire rack for the last 10 years, they make obtaining your specific wants simple. And its appreciated.

Date of experience: October 11, 2016
Pennsylvania
1 review
0 helpful votes
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There is information for Wheels regarding Offset, but not what Standard or Ideal should be if it really matters when putting together a Tire and Wheel package. Also, it would be nice to know if special lugs and centering rings are required while selecting vs after.

Date of experience: October 25, 2025
Michigan
1 review
0 helpful votes
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Retired automotive technician
November 4, 2025

I have been using Tire Rack for years when I was working on cars. Alway found better quality tires than OE for around the same price as the OE tires. Now that I'm retire it's nice to have some place to still get parts and reasonable prices.

Date of experience: October 25, 2025
Pennsylvania
1 review
0 helpful votes
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Thanks
November 4, 2025

My local Firestone shop wanted $200.00 more for just tires and new TPMS sensors. With Tire Rack I saved some money, And got new wheels.

Thanks Tire Rack

Date of experience: October 25, 2025
Wisconsin
1 review
0 helpful votes
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I always return to TireRack to purchase tires, often the rebates offered help beat competitor pricing too. Quick delivery timeframes and quality products.

Date of experience: October 25, 2025
Virginia
1 review
0 helpful votes
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Very nicely laid out, intuitive website, multiple options to go around the buying process, very neat comparison table. Overall, have been buying from this site for almost a decade and don't even go elsewhere

Date of experience: October 25, 2025
Maine
1 review
0 helpful votes
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No rebate
November 4, 2025

Other dealer had a 4 tire rebate on Perrelli of $120.00 but not Tire Rack. Spoke to sales very nice his name may have been Gabe, but no rebate. Still ordered tires as time is money but disappointed. Thanks

Date of experience: October 25, 2025
New York
1 review
0 helpful votes
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We'll see how it goes
November 4, 2025

I used to use Tire rack all the time. Then there was this one time that I was denied a warranty 3 times. I almost gave up but I didn't. The next time it was approved and then I switched to discount tire for all my needs. Now you guy bought them out so I just hope it doesn't go downhill. Only time will tell

Date of experience: January 25, 2017
Elise B. — TireRack Rep
5 months ago

We take feedback like this seriously because we want every Tire Rack experience to be a positive one. We will be reaching out to you directly John.

Illinois
1 review
0 helpful votes
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Installation dealer
November 4, 2025

The installer I am shipping to is not listed. I called them and they indicated there have been issues with website. Slightly challenging to figure out how to ship to preferred installer, but figured it out.

Date of experience: October 25, 2025
North Carolina
1 review
0 helpful votes
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Ok
November 4, 2025
Updated review

Never had bad experience with tires, not happy with pressure sensors one didn't match other 3 never could get a matching one last yr and one of the ones I got is not accurate

Date of experience: October 25, 2025

All good why I use Tire Rack
July 7, 2025
Previous review

Knew what I needed, came earlier than expected have already been driving on them

Date of experience: July 3, 2025
Pennsylvania
1 review
0 helpful votes
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Well I am back for more because the process is just so easy here! They make it very easy to navigate around and compare tires.

Date of experience: October 25, 2025
Oregon
1 review
0 helpful votes
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Fast and painless experience.
November 4, 2025

The only thing that detracted from the experience was that one of the four tires was 42 weeks older than the other three tires and was pretty flattened from sitting around in a stack of tires for so long. Made it a bit challenging for the installer.

Date of experience: October 16, 2025
Massachusetts
1 review
0 helpful votes
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So Convenient and Easy
November 4, 2025

I have bought tires several times over the years from Tire Rack. It is very easy, they are delivered fast, and I get the tires I am looking for.

Date of experience: October 25, 2025
New Jersey
1 review
0 helpful votes
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My tires were ready for pickup at your warehouse in just a few minutes after talking with the friendly person in the office. I loaded the tires in my car and off I went. A super experience.

Date of experience: October 20, 2022