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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,713
shipping
28,677
quality
29,237
This company responds to reviews on average within 1 day

Instant Feedback

528,982 reviews

We monitor reviews for authenticity

Colorado
3 reviews
0 helpful votes
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Great service and Service with a smile.
November 12, 2023

Great Experience and easy to be able to order the tires. The warehouse was near my house, so picking up the tires was an easy choice.

Date of experience: November 11, 2023
Washington
1 review
0 helpful votes
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Great service and products
November 12, 2023

Ease of use and great pricing. They had exactly what I was looking for and at the right price. The reviews helped decide on the products

Date of experience: November 11, 2023
New York
1 review
0 helpful votes
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Good bargain
November 11, 2023

Once you give model of car lots of deals...Good,easy and fast

Date of experience: November 11, 2023
Arizona
1 review
0 helpful votes
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So far very happy!
November 11, 2023

Quick delivery and installation! Would recommend the service on both sides to everyone!

Date of experience: November 11, 2023
New York
1 review
0 helpful votes
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Perfect as always, Easy ordering, Quick shipping
November 10, 2023
Updated review

Always a great experience at Tire rack! Super fast shipping and easy ordering

Date of experience: November 10, 2023

As always A+++
April 5, 2023
Previous review

As always A+++

Date of experience: April 5, 2023

A+ Like always
February 11, 2023
Previous review

A+ Like always

Date of experience: February 10, 2023

Love Tire Rack!
January 30, 2022
Previous review

Love Tire Rack!

Date of experience: January 29, 2022
New York
1 review
0 helpful votes
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The best!
November 10, 2023
Updated review

Tire rack is the best. Great prices, and fast/free shipping.

Date of experience: November 10, 2023

The best!
November 30, 2022
Previous review

Always so easy ordering from Tire Rack, prices are great and delivery is 2 days.

Date of experience: November 30, 2022
Utah
1 review
0 helpful votes
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Everything I ever wanted! I could not be happier with my purchase! I will definitely be buying from year one again! Very fast shipping an I live in the middle of no where!

Date of experience: November 9, 2023
Maryland
1 review
0 helpful votes
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Ordering on line is very easy, good selection, good prices
November 9, 2023
Updated review

Ordering on line is very easy, good selection, good prices

Date of experience: November 9, 2023

Info provided about all the tires available for my...
March 4, 2023
Previous review

Info provided about all the tires available for my truck was very helpful in selecting the right tire. Ordering was very easy.

Date of experience: March 4, 2023
Ohio
1 review
0 helpful votes
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Best deal and sales
November 9, 2023

Very friendly service and was great about what tires I should get for my car and driving area.

Date of experience: November 9, 2023
Nevada
1 review
0 helpful votes
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Very satisfied
November 9, 2023
Updated review

Easy to order, quick delivery, repeat customer. Ordered for my son in CA, mo need to shop around

Date of experience: November 9, 2023

Easy ordering
August 21, 2023
Previous review

Easy ordering

Date of experience: August 21, 2023

Very easy to order
November 23, 2021
Previous review

Very easy to order

Date of experience: November 23, 2021

Very easy to order tires
January 22, 2020
Previous review

Very easy to order tires

Date of experience: January 22, 2020
California
1 review
0 helpful votes
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Providing good info and service
November 9, 2023

Good info in an OK format makes the site easy to navigate.

Date of experience: November 9, 2023
California
1 review
0 helpful votes
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My Tires
November 9, 2023
Updated review

Easy site to use. I've purchased tire and wheel packages several times and use the site to help friends and family find the right tire for them.

I sold tires more that 20 years ago in the Santa Cruz area.

Date of experience: November 9, 2023

I only wish I could negotiate a little, but all good
July 27, 2021
Previous review

I only wish I could negotiate a little, but all good.

Date of experience: July 27, 2021
Rhode Island
1 review
0 helpful votes
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First choice.
November 9, 2023

Tire Rack has been my first choice go-to for tires for many years. I love the professional driving reviews so not just limited to qualitative customer reviews.

Date of experience: November 9, 2023
Indiana
1 review
0 helpful votes
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Great Tires, Great Service!
November 9, 2023
Updated review

Excellent! From the beginning of my search online to the speedy delivery to my local service provider (Tire Barn) who put my new tires on, it was a very good experience!

Date of experience: November 9, 2023

My motto is: be preparded!
January 4, 2023
Previous review

In NE Indiana, winter driving is rarely a hair-raising experience, but I kids to ferry around to school, sports, Scouts, etc. I decided to buy real snow tires this year for the winter months and rest my all season tires in the garage until Spring arrives. Tire Rack excellent website made my shopping clear, easy, and offered me great choices for winter tires! Free delivery to a reputable local installer sealed the deal and 48 hours later my new winter treads were ready to roll.

Date of experience: January 4, 2023
California
1 review
0 helpful votes
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Great experience
November 9, 2023

It was fast, easy, and convenient, three important things when making a purchase that can affect your day and possibly even week.

Date of experience: November 8, 2023
Washington
1 review
0 helpful votes
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Good website and good help from Austin. The use of recycled outer boxes with incorrect (wheel size) labels was confusing when I received the shipment. I sent an email to Austin and he explained the practice. It would reduce confusion to let customers know in advance to ignore the labels on the outer box.

Date of experience: November 8, 2023
Massachusetts
1 review
0 helpful votes
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Love tire rack
November 8, 2023

Great experience good price fast delivery. Great reviews on tires to find the ones best for you.

Date of experience: November 8, 2023
Virginia
1 review
0 helpful votes
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Cost of installation is outrageous and the tires have also shot up in cost

Date of experience: November 8, 2023

Phone help was inadequate with dropped calls and long...
July 23, 2021
Previous review

Phone help was inadequate with dropped calls and long wait times.

Date of experience: July 23, 2021
Alaska
1 review
0 helpful votes
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Great availability of a variety of products wonderful descriptions, and reviews of products. Smooth transaction, fast and accurate.

Date of experience: November 7, 2023

Yes its always good
March 20, 2023
Previous review

Yes its always good

Date of experience: March 20, 2023

Always fast and easy
November 9, 2021
Previous review

Always fast and easy

Date of experience: November 9, 2021

Great
January 14, 2021
Previous review

Great

Date of experience: January 14, 2021
New York
2 reviews
0 helpful votes
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The Best
November 8, 2023

Fast service with excellent choices and comparison ratings.

Date of experience: November 7, 2023