Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Website was easy to use. Found what I was looking for and able to order quickly.
The tires were over a year old. I wish I would have know that. I guess is why the price was so low?
2nd order, 1st was a spare tire for my wife's van which didn't come with a spare, just an air compressor and a can of plugging juice.
Seems like a very good web site.
Thanks,
Steve
Very easy and affordable prices, were prompt on delivery
Great experience and simple, availability and price, had the correct size I needed
I was able to look up my last order and get the same tires
There were many options and good information that helped me make a decision
I have relied on Tire Rack for a number of years. The only time I was mislead was when I bought Pirelli tires based on the reviews. I have never had so many belts slip
Very easy to navigate, liked the review section, fast shipping
Ordering was easy once I got my password straightened out. But there is no check box on this page to 'agree to have this feedback published...'
Smooth easy process. This was a fast and efficient way to order tires. Also very easy to compare brands, prices and read ratings. I will definitely use them again for future purchases.
Always a wide selection and fast delivery. Thanks You!
Very quick and easy was delivered when inspected. Will definitely be buying again from Tire rack.
Straightforward site. Easily navigated. Great prices on tires. 2nd time buying from TireRack...will continue to do so in the future!
Easy UI on website...details and testing on tires like no other.
I have a Tesla model Y performance, and after shopping around, not only did I find Tire Rack had the best value, their site was super easy to use,they delivered to my local Pep Boys for installation. Extremely easy process, I'll be going back to Tire Rack for Amy other tires I need.
Excellent website. Easy to use and lots of options
Selecting products was easy and checkout process was ok. Shipping to Canada was quick!
Selecting products was easy and checkout process was ok.
Easier and cheaper than Costco,
Costco was unable to get tires for my 2024 Toyota Tundra because they said the vehicle wasn't in their system so I went to Tirerack and bought them in ten minutes.
Great website. Variety of selection and speedy delivery
Thank you for make this easy for us. Great customer service. A knowledgeable worker called me and double check the right size of tire for my care before order goes through.
Easy website with useful information and comparisons.
You guys delivery was delayed, otherwise I was happy with the service. They made it right with a $50 gift certificate on future purchases.
Nice to have local installers available to ship to.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

