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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,715
shipping
28,679
quality
29,239
This company responds to reviews on average within 1 day

Instant Feedback

529,019 reviews

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Illinois
1 review
0 helpful votes
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Best tire for the price.
April 7, 2024

Easy process with Tire Rack as always. The AS Plus 4 line has been great on Mazda CX5. Now a set for the Camry. Handling has been superb in all driving conditions.

Date of experience: March 28, 2024
Canada
1 review
0 helpful votes
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Great technical support
April 7, 2024

Used the virtual assistant to ask a question - redirected easily to tire specialist Art who was extremely helpful and understood exactly what I was asking about concerning R compound race tires. He's a great asset for your company!

Date of experience: March 28, 2024
Pennsylvania
1 review
0 helpful votes
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Wow, Tire Rack is amazing! I started a live chat to make sure I could get a tire mounted and balanced shipped to me, and the specialist made sure everything was right for me and waited patiently for me to place my order.

Date of experience: March 27, 2024
Florida
1 review
0 helpful votes
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Happy customer
April 6, 2024

I got a set last month it was relatively easy got another set this month

Date of experience: March 27, 2024
Florida
1 review
0 helpful votes
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Excellent experience
April 6, 2024

I have been purchasing tires from Tire Rack for several years. The options and prices are great and the customer service is consistent.

Date of experience: March 27, 2024
Montana
1 review
0 helpful votes
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Met my expectations
April 6, 2024

Excellent web interface, no nonsense.and the amount of customer statements is an excellent way to help in the decision process.

Date of experience: March 27, 2024
Florida
1 review
0 helpful votes
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Got 1 tire, ordered 3 more!
April 6, 2024

Can't complain. You guys really gave us a good deal in those tires!

Date of experience: March 27, 2024
New Jersey
2 reviews
0 helpful votes
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Continental Tires - 2009 Acura TL
April 6, 2024

Love the website and ease that I was able to order.

Date of experience: March 27, 2024
Pennsylvania
1 review
0 helpful votes
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Guy was a great help!
April 6, 2024

Guy was a great help! I am very satisfied with the products, service and prince of the tires.
Delivery was right on time. Thank you!

Date of experience: March 27, 2024
Utah
1 review
0 helpful votes
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Continental SportContact 6
April 5, 2024

Great selection of tires in stock. Well priced for my vehicle. Can't wait to get them delivered!

Date of experience: March 26, 2024
Idaho
1 review
0 helpful votes
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Great Service
April 5, 2024

I didn't have any problems and the service was delivered quickly

Date of experience: March 25, 2024
Ohio
1 review
0 helpful votes
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Second purchase within a few months. Roadside hazard included in the price. Had to take advantage of that with the Subaru

Date of experience: March 25, 2024
Florida
1 review
0 helpful votes
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Customer service
April 4, 2024

Can't possibly think of anything that could've been done better

Date of experience: March 25, 2024
Virginia
1 review
0 helpful votes
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Deal
April 2, 2024

Buying was easy, I love that affirm is a payment option. I LOVE that you compare installation prices for the different places you can send your tires. Overall great experience. And super fast

Date of experience: March 23, 2024
Florida
1 review
0 helpful votes
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Overall good experience
April 1, 2024

The price was right on the product I ordered and was shipped in good amount of time.

Date of experience: March 22, 2024
California
1 review
0 helpful votes
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Quick and Easy. Although I wish I could've gotten some wheels to go with my tires there wasn't any deals going on that i could find. Not to mention the limited time I have to decide. Other than that, Easy to use website, self explanatory and simple.

Date of experience: March 21, 2024
Virginia
1 review
0 helpful votes
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Fast delivery
April 1, 2024

Tires showed up 2 days after ordering. Would definitely recommend

Date of experience: March 21, 2024
Arkansas
1 review
0 helpful votes
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Easy Process to go through, good selection, fast shipping

Date of experience: March 21, 2024
Florida
1 review
0 helpful votes
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Fast, reliable, great comunication
March 31, 2024

Very good deal, thank you guys! Arrived on time, no issues

Date of experience: March 21, 2024
New Hampshire
1 review
0 helpful votes
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Quick and easy...needed spare tire for my "classic". Perfect

Date of experience: March 21, 2024