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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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As I ordered tires that are not original to my car the TireRack service member called me to verify that those tires are what I need.
As always, love to do business with you.
Best Online Experience. Tried calling 2 local tire shops, couldn't even get anyone on the phone. This was a fast, accurate and easy experience
Lots of great info to compare tires. Videos are clear and consistent
Non-stressful shopping experience and extremely fast shipping. I love using the tire comparison while trying finalize my choices.
Worked well and installation went smoothly. No issues with the product or service.
Always on point. Great services. A lot of options and easy to get what you want.
Always come thru when and make it right if A mistake on the order is made
2024 Civic Type R not listed, had to do my own fitment research.
Easy order process online and delivered on time. No concerns oft issues of any kind.
Staff is knowledgeable and accessible, very low wait time to get a response as well.
Your software is not quite smooth in that the "place order" button is not at the bottom of the payment page. I had to scroll back up to the top of the page to find out how to do the final step. I hope that you did not have PayPal bill me twice for this order, as I had to run through the order twice. I only desire ONE set of four tires. Later: looks like all is well. My cart now has zero items. Thank You Oh no! Now when I press "SUBMIT" it says please agree to check box, but I scroll all the way up or down and find no check box! This is difficult. I asked George to keep my chat window open, so I will reconnect with him.
Great site. Extremely simple and smooth to use. Ordering was straightforward
I triple checked to make sure it would fit and then chatted with an agent just to make sure. I feel confident this will work.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members