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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I always have a good experience with you guys you have the right tires at pretty good prices and you offer free shipping so what's the complain about we appreciate you
Ive purchased items previously for other vehicles but almost nothing for this car extremely disappointing to say the least. I used to look highly at tire rack now not so much
Placing online orders with Tire Rack makes every user a tire expert because of the knowledgeable tire pros at Tire Rack. Both the order process and customer reviews are available in the same place. It couldn't be easier.
Reviews are helpful and the warranty they provide on every tire should bean industry standard. The website was easy to navigate. Hit some minor issues when I tried to use the filter.
Tire Rack has never let me down unlike a lot of local tire shops. They have the best prices and shipping to my door so I can install myself.
This is my third set of rims and tires with tire rack and they have been great even when we had to replace a tire during vacation from a nail. They stood behind their warranty and covered us! This is why they have earned my business and I am a raving fan
I did some research and read some reviews and decided I had to try these tires for my Honda CRV. Noise was a big issue for me. I purchase these and it was the best thing I did. CRV feels like a new vehicle. Quiet ride finally, and confident enough to drive aggressively when! Needed. Thank you Tire Rack.
Confident. Will purchase right tires for vehicle I own. Forth or fifth purchase from tire rack. Many reviews from them and from customers as well. Thank you for the good experience always.
I always buy my tires from tire rack. No matter where you go, Tires cost a lot of money. Why not get the tires you want rather than the tires that happen to be in stock that day.
Have ordered from Tire Rack multiple times and they have always delivered. Even when i had a problem with a tire, their road hazard coverage took care of it. I always like easy and this is it.
Running a busy family with multiple vehicles (personal + work), trailers and 2 RVs, somehow by default I became the tire procurer. I am so pleased with the sales and after sales service I have received from Tire Rack over the years, including sending my teen drive to the Tire Rack Teen Survival Driving School, that I thought it time to give you all 5 stars. Thanks so much for all of your guidance and help over the years!
I have had easy ordering and delivery but one tire was defective I had to pay for a extra mount and dismount and the first representative said it was taken care of I waited a week and a half with no word called a second time and had to send pictures to complete the replacement not sure why I wasn't told that the first time
But overall it's been good with the past 3 orders
Was great but one of the tires shipped was defective it took two phone calls to get it replaced and two weeks to get the replacement shipped
No issue with tire rack.com they have been helpful in every way possible I appreciate their expertise and knowledge in the product. However I went with the recommendation of one of their installers quote Firestone in Happy Valley Or on 82nd Ave Avoid this location at all cost and read the reviews, the low stars are most accurate in the business they practice. I have purchased 3 sets of tires from Tire Rack in the past 30 days and will never use Firestone again! The workers in the shop are great job well done for them doing as they are told, but the constant upselling inside and lack of consideration of your time and miss quoting and up charging is beyond ridicules and when brought to their attention they absolutely defend the practice of what they are doing. Please read the reviews
Tire rack is super easy to navigate, lot of tire info and compare options. Great prices and easy to navigate, buy, and ship with lots of installation options.
Tire Rack just gets better and better. They outclass every competitor with better or equal pricing, but also so much more. Free delivery, installer matching (used to be such a dilemma to order tires online and then walk into an installer with them. There was so little incentive for the installer to install tires they didn't sell you. Tire Rack has solved that problem. Also, when Tire Rack says they have "consultants" rather than sales people manning their call center, it's not a gimmick. They are so knowledgeable. In fact, more than once I've been talked out of buying tires. I drive an M3 and I have maybe one or two track days a year. Tire Rack talked me out of super expensive racing tires, opting for Pilot Sport Cup 2 tires instead. Buyer's remorse? What's that? I have never for one second regretted contacting my "tire consultants" before making a purchase.
Replacing stock tires on 25 BMW Z4 M40i after only 12k miles the rear tires are almost bald. Have used Continental DWS 06 tires on previous vehicle so that's what I want. Was able to find them. 4 inches wider than stock and have local BMW dealership install.
I've used them in the past. You can always find highly rated tires without driving all over town and saying the same thing to salespeople trying to sell you what they have in stock. Also, the prices are almost always lower than the tire shops
Spent 20 years as a master technician for a luxury car brand. Buying tires from a chain store is tiring on the soul when you are particular of what you are looking for. Having used tire rack for the last 10 years, they make obtaining your specific wants simple. And its appreciated.
There is information for Wheels regarding Offset, but not what Standard or Ideal should be if it really matters when putting together a Tire and Wheel package. Also, it would be nice to know if special lugs and centering rings are required while selecting vs after.
I have been using Tire Rack for years when I was working on cars. Alway found better quality tires than OE for around the same price as the OE tires. Now that I'm retire it's nice to have some place to still get parts and reasonable prices.
My local Firestone shop wanted $200.00 more for just tires and new TPMS sensors. With Tire Rack I saved some money, And got new wheels.
Thanks Tire Rack
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

