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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great products. Service and deliveries on time. Highly recommended
Did not honor road hazard warranty had blow out on tire tire tire tire tire tire
Been buying from TireRack for more than a decade. Always the same good experience and service! Transparency of selection, reviews, and huge selection always makes my decision easy.
Excellent website. I keep returning as a customer. Almost 20 years now.
I'll always be a customer of Tire Rack. It's simple and quick and its just the way to shop for tires. No lines. No driving. Just delivered right to your door. Or your local auto mechanic.
I've always been very pleased with Tirerack. They have reviews which have been very helpful with making a decision versus going to a tire company and they just push what they have in stock. Must be forth or fifth purchase from TR.
Very easy to order online with my affirm account, but I didn't get the tires I ordered
We appreciate you bringing this to our attention and a member of our team will be reaching out to you directly.
Very easy to order online with my affirm account
Excellent, fast, good quality, good service,
Nearby, quick, good website
I have made my last 4 purchases for tires at Tire Rack and have always shopped around only to roll right back to TIRE RACK because they always have the best price!
Easy to find recommended tires and compare products. Great prices and deals. Plenty of customer reviews to help with decision making and find specifics factors that you may be looking into more as far as real world driving experiences.
I Bought a set of snow tires and from shipping a nail from a pallet poked a tiny hole in the sidewall of the tire. I called tirerack customer service and they shipped a new tire out right away no questions asked also the replacement tire showed up the next day very impressed and happy doing business with tirerack
Great selection, top name brands. Good customer service!
Everything went smoothly and I think I got better service than the name brand tire store.
Great service... never any issues... ships right to home or tire shop
I love all the write ups and information available on this site. Takes a lot of the guess work out of tire buying.
Had to reorder a single tire due to nail in sidewall after installing 4 new tires 30 days ago. Reordering was a breeze
Very easy to use web-site with knowledgeable staff that answered all my questions - very impressed with the level of service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear your experience with us was not to your satisfaction! A member of our team will be reaching out to you.