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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Your software is not quite smooth in that the "place order" button is not at the bottom of the payment page. I had to scroll back up to the top of the page to find out how to do the final step. I hope that you did not have PayPal bill me twice for this order, as I had to run through the order twice. I only desire ONE set of four tires. Later: looks like all is well. My cart now has zero items. Thank You Oh no! Now when I press "SUBMIT" it says please agree to check box, but I scroll all the way up or down and find no check box! This is difficult. I asked George to keep my chat window open, so I will reconnect with him.
Great site. Extremely simple and smooth to use. Ordering was straightforward
I triple checked to make sure it would fit and then chatted with an agent just to make sure. I feel confident this will work.
Solid price and quick delivery with no delay in getting them on the car
Mr Tire was understaffed and was not able to install our Tire Rack delivered tires until 4 hours after our appointment time.
The process of searching and ordering tires is made simple and easy. Highly recommended.
In the past I got exactly what I need in a timely manner. The quality of the tires and wheels (when I ordered them was excellent. So was delivery. I will continue to do business with for that very reason.
Art was able to help recommend the appropriate replacement tire.
Awesome Experience would not purchase from anyone else!
Great customer service - answered my questions via phone and fast delivery
Excellent service and professional. Attention to detail and courtesy
The price was good and free road hazard is a nice perk! I will be shopping here for all my tires.
In Stock Ordering, Reasonable Pricing, Quick Delivery, and Local Installer. Can't ask for anything better.
I have lucked out with 3 different deals on high quality name-brand tires. I have 2 sets of wheels and with the money I save by switching and looking for deals, they have covered the cost of the additional set of wheels.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members