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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I was very satisfied with my initial tire purchase in September 2025. Tires were great price, fast delivery and had mobile installer come and everything was great. Then you have to file a warranty claim and it all goes to $#*!. What a complete disaster of a process. I have to pay out of pocket for a new tire to be delivered. I have to pay to have it installed again and then wait for about 2 weeks to get a check back which will only cover the cost of the tire. So I'm left paying out of pocket for the install charge again on a warranty replacement and having to pay for the replacement myself up front. So probably won't be using this service for anymore tire purchases in the future, which is disappointing because I was so happy originally that I was planning to buy tires for my other vehicle very soon.
Great experience with purchasing all of my tire and wheel needs. Anyone who asks me where I bought my tires, right away I tell them I highly recommend Tire Rack for excellent products and service.
Tire Rack is awesome! The prices are great, excellent products and upfront pricing. Free shipping to you or an installer in you area is another great reason I choose Tire Rack.
Had an issue with some Bridgestone tires (ozone rot) that needed to be addressed - Tire Rack stood behind the sale and I got replacement tires with minimal headache.
Everyone was very helpful and had good follow up. However, the description of the tire didn't indicate that they were tube type tires. If I would have known that I would have probably ordered a different brand of tire.
TIRE RACK HAS HELPED ME 2 times all reasy and i keep coming back due to the easy process and even got a call giving me reassurance of choosing the right tire
Been buying from tire rack for years and have been very satisfied. I have needed to use the hazard protection several times, and it has worked very well.
Have used TireRack for years and have had great luck with them. I have had two tires replaced with the warrantee and that was easy also. Highly recommend...
Tire Rack's online ordering experience is the best! On top of great inventory and service, buying is really easy thru their website.
Great reviews and content on every tire to help make the purchase decision.
Typically only order my tires and brakes from here u less they're out of stock and o need it right away, great customer service
The website is full of information offered in a straight forward way for the buyer to be able to make a decision. I have bought from Tire Rack before and will do it again.
It is always easy to place an order here and find what i am looking for at a reasonable price
Finding the tires and the installers and placing the order was really easy
Found my tire through the easy website on my phone, ordered, and set appointment all within a few minutes! Ill never go to les schwab again!
Great place to shop through out the years. I buy all my tire from here. Amazing customer service if you don't understand something.
Everyone I have spoken too has always been patient and offered good advice or alternatives to what I am looking for. Great outfit.
They make it easy to file a claim. Yes I had to pay for the replacement tire up front but they made sure I received my money back. This was super easy.
THANK YOU TIRE RACK
I needed tires for my 2014 Pathfinder, once on the site, it was so easy to use that I found the tires, and placed completed my order in 5 minutes.
The site was easy to navigate and offered a wide verity of prices and tires.
I needed a better tire than the OEM, but I wanted to maintain run flat status, Bernie answered the phone and gave me the perfect solution, backed up with great reviews; Bridgestone's!
I just purchased a set of these a couple of days ago and was so happy that I ordered another set for my other Escape. Tire Rack is great to deal with. Excellent service and fast shipping.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Kurt, I’m really sorry to hear about the troubles you faced with the warranty claim after having such a positive initial experience. We truly appreciate your feedback and will have reviewed and reach back out to you directly.