Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The correct tires arrive on time and it is easy to shop for tires on your site.
Great customer service. Great selection. Delivered in timely manner.
Filing a claim on a damaged time. You guys are always so quick to assist.
I love tire rack because you can see all the stats and details. They are transparent regarding "standards" and specs that may not get you the most informative intel vs what will!
Good, wish there was more in stock and shorter lead times but understandable in todays time
I have order 3 sets of tires for all my cars ever experience was great no problems easy delivery and installation
My previous experience with TireRack.com was okay. A convenient way to buy tires.
While my tires arrived in two shipments and the second was later than planned and the delivery time was not updated accurately they still all arrived and the process was easy.
Good goof good good good good good good great good good good good good good good good good good good good good good good good good
Tire Rack has one of the very best websites that I have ever used!
One of the very best sites in any industry
Love ordering through here. Better pricing and easy ordering, shipping, etc.
I have worked with Tire Rack a few times and they always have what I am looking for. My purchases have been a great experience for sure.
Always a pleasure working with Tire Rack. High-quality tires come fast and at a great value.
I love tire rack it's always fast and easy and they always have what I need
Older salesman at local Firestone always gave attitude about installing tires from Tirerack. Last time there they left my truck unlocked in parking lot and things were stolen from my back seat. No more Firestone for me, family, and/or friends.
Would not let me choose another installer because I had one saved on my account. I had to remove the saved installer to even be able to see other options.
Our original purchase through Tire Rack was great and the installer Discount Tire was also great to work with. We had a problem with a nail in the sidewall wall and were a little concerned the warranty process might be a pain but it was simple and easy to file a claim and get a new tire. Thanks Tire Rack
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

