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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,744
shipping
28,708
quality
29,268
This company responds to reviews on average within 1 day

Instant Feedback

529,641 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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First Rate
November 10, 2024

Tire Rack has always had the best price and top notch service. I will continue to do business with, and recommend, Tire Rack.
Brought to you by Carl's Jr.

Date of experience: October 31, 2024
Illinois
1 review
0 helpful votes
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I have purchased tires from the Tire Rack for the past 20+ years, I trust their ratings and rely on their customer service to give me good advice. I have always been satisfied with the tire quality and cost.

Date of experience: October 31, 2024
Texas
1 review
0 helpful votes
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Quick easy to the point
November 10, 2024

Easy Easy shopping experience for a woman. Fast and Great!

Date of experience: October 31, 2024
Florida
1 review
0 helpful votes
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OUTSTANDING
November 10, 2024
Updated review

Best prices, fresh tires, rapid efficient service, customer service par to none

Date of experience: October 31, 2024

Excellent, website easy to navigate, tires always available
October 6, 2024
Previous review

Excellent, website easy to navigate, tires always available.

Date of experience: September 26, 2024
Alabama
1 review
0 helpful votes
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Difficulty
November 10, 2024

Today I tried to order the same single tire two times using PayPal and I do not believe it went through. I just did so again and it looks like it did go through. However, if more than one tire somehow was ordered, please cancel all but one. Thank you, Stan Kimbrell 256–6 27–3508

Date of experience: October 31, 2024
Maryland
1 review
0 helpful votes
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Best Tire website
November 10, 2024

Generally have every tire in stock you would need. They also ship quickly and their road hazard warranty has helped me a couple of times in the past.

Date of experience: October 31, 2024
Wisconsin
1 review
0 helpful votes
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I have purchased from Tire Rack probably 6-8 times in the past. This was another seamless experience with quick shipping and delivery!

Date of experience: October 31, 2024
Georgia
1 review
0 helpful votes
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Faster this time
November 10, 2024

Since i already had the order it was fast. Thank you for this.

Date of experience: October 31, 2024
Idaho
1 review
0 helpful votes
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Great service
November 10, 2024

Ordered tires for Mustang, great experience and happy with purchase.

Date of experience: October 31, 2024
Minnesota
1 review
0 helpful votes
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Great way to buy tires
November 10, 2024

Both times I have bought tires, ordering and install was without worries.

Date of experience: October 31, 2024
Wisconsin
1 review
0 helpful votes
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Great pricing options, roadside protection
November 10, 2024
Updated review

What's not to love, I only wish there was faster shipping options

Date of experience: October 31, 2024

Great interface!
October 29, 2024
Previous review

Great interface!

Date of experience: October 19, 2024
Alabama
1 review
0 helpful votes
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Great prices
November 10, 2024

Never had any issues with getting great tires at great prices

Date of experience: October 31, 2024
Maryland
1 review
0 helpful votes
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Hoo-ah!
November 10, 2024

My nipples explode with delight!

It was so good it's still a haze

Date of experience: October 31, 2024
Arkansas
1 review
0 helpful votes
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Installer Options
November 10, 2024

A installer was shown that would not install tires on an American car. Discount Tire was proposed the second time but was not available the first time. This created a bunch of management time on my part to get the tires to Discount. I just re-ordered the same tire and again the Discount tire was not shown as an installer. If they own the company, why are they not shown as an installer?

Date of experience: October 31, 2024
Elise B. TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.

California
1 review
0 helpful votes
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Always great and easy
November 10, 2024

Easiest place to buy tires. And the best prices around!

Date of experience: October 31, 2024
New Hampshire
1 review
0 helpful votes
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Love this website!
November 10, 2024

SO easy to use and very helpful for someone who knows nothing about tires.

Date of experience: October 31, 2024
Wisconsin
1 review
0 helpful votes
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Great and easy to orderf fast delivery
November 10, 2024

Ordered same tires for my second vehicle. I had good experiences so far

Date of experience: October 31, 2024
Florida
1 review
0 helpful votes
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Good experience.
November 10, 2024

Easy to navigate and place an order.
Wide variety of tires to choose from.

Date of experience: October 31, 2024
Florida
1 review
0 helpful votes
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"FREE" road hazard warranty
November 10, 2024

I've been a big fan of tirerack and have purchased many tires from tirerack. Partly because of the extensive rating system and information. And "free" road hazard. But I put "free" in quotes because it's not really free. I am in the process of making a claim for a non-repairable puncture in my Pirelli Scorpion AS plus 3 on my 2021 Blazer LT. The amount you will refund me is the original tire price ($214.74) but I will be paying $238.30 including tax for the replacement tire (I am not including installation cost). So the "free" road hazard is going to cost me almost $24. And even more than that because if I had purchased a tire and "paid for" road hazard from a local retailer, they would replace the tire for $0. So if you add in the $35 installation cost, tirerack's "free" road hazard is costing me almost $60. I'm not sure I'm really getting ANYTHING from tirerack's road hazard warranty, maybe I would be better off buying from local retailer and purchasing road hazard warranty from them.

Date of experience: October 31, 2024
Elise B. TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.

Pennsylvania
1 review
0 helpful votes
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Easy ordering
November 10, 2024

My garage recommended Tire Rack when my treads were low. I found it easy to navigate the site and find what I wanted. Delivery was delayed a couple of days which was no big deal. Since the tires are being installed when I have my car inspected, I can't speak to the quality of them, but I've never seen a bad Michelin tire. Thanks for making this a smooth process!

Date of experience: October 31, 2024