Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,729
shipping
28,693
quality
29,253
This company responds to reviews on average within 1 day

Instant Feedback

529,190 reviews

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
Follow Marilyn Z.
Unfollow Marilyn Z.
Share Review
Report Review

Excellent customer service
November 18, 2025

Tire sidewall split shortly after purchase. Customer service helped us use warranty and get a new tire shipped to the installer.

Date of experience: June 10, 2025
Colorado
1 review
0 helpful votes
Follow Mark H.
Unfollow Mark H.
Share Review
Report Review

Outstanding Tires and Prices
November 17, 2025

I have come to trust Tire Rack through the years. They carry the best tires and their recommendations for my specific cars have been spot on.

Date of experience: November 7, 2025
Florida
1 review
0 helpful votes
Follow America M.
Unfollow America M.
Share Review
Report Review

Usually I love ordering from tire rack but this time the prices were a little much and the guy who helped meade is seem like I couldn't use my gift certificate, he said there is no holiday pricing, the price on their is what it is, the lowest...

Date of experience: November 7, 2025
Maryland
1 review
0 helpful votes
Follow Lauren M.
Unfollow Lauren M.
Share Review
Report Review

Easy Tire Orders
November 17, 2025

This is my fourth time purchasing tires from Tire Rack in the past 10 years. I have a truck and a couple of cars. The tires arrive on time, the price cannot be beat anywhere, and they have every tire size and type your could want. Calling customer service with questions is a breeze and am treated with respect, professionally, and knowledge. I won't buy tires anywhere else.

Date of experience: November 7, 2025
Colorado
1 review
0 helpful votes
Follow Emily M.
Unfollow Emily M.
Share Review
Report Review

Always great service
November 17, 2025

Tire Rack has fantastic prices AND an intuitive, easy-to-navigate ordering process. On more than one occasion, I've received a call to verify fitment or other issues, which is really incredibly proactive customer service. Well done, Tire Rack.

Date of experience: November 6, 2025
Ohio
1 review
0 helpful votes
Follow Mark C.
Unfollow Mark C.
Share Review
Report Review

Excellent
November 17, 2025
Updated review

Received order as expected, professional quality and service. All hardware present for installation. Tires and rims run great!

Date of experience: November 7, 2025

So far so good hope to receive tires mounted, balanced...
November 11, 2025
Previous review

So far so good hope to receive tires mounted, balanced and that are with in lateral and axial tolerances that run good on the road.

Date of experience: November 1, 2025
New York
1 review
0 helpful votes
Follow Matthew W.
Unfollow Matthew W.
Share Review
Report Review

Road Hazard Claim Process was Terrible
November 17, 2025

I had a great experience with ordering and taking delivery of my last set of tires earlier this year. However, I ran over something that required replacement of one of these tires. The claim filing process to get reimbursed for the cost of the new tire was terrible. Website was confusing, multiple requests for the same information, vague messages in texts and emails. I spent way too much time getting the reimbursement processed.

Date of experience: September 30, 2025
Elise B. — TireRack Rep
5 months ago

Thank you for contacting us, Matthew. We understand how frustrating unexpected tire damage can be. Our team is here to help with your road hazard claim and a member of our team will be reaching out.

California
1 review
0 helpful votes
Follow Brean N.
Unfollow Brean N.
Share Review
Report Review

Easy & affordable
November 17, 2025

I have used them before to order tires. Their service is dependable. Tires are more affordable than a couple other places I've called. Thank you!

Date of experience: November 7, 2025
Texas
1 review
0 helpful votes
Follow Marcus B.
Unfollow Marcus B.
Share Review
Report Review

The website is intuitive and plenty of good options. There are also promotions which represent excellent value. Fast Delivery times.

Date of experience: October 24, 2024
West Virginia
1 review
0 helpful votes
Follow Allyson A.
Unfollow Allyson A.
Share Review
Report Review

I bought at least two sets of Blizzaks over ten years ago. I appreciated the educational articles then and now on winter tires. I had to use the warranty to replace one tire, and recall it was an easy thing to do.

Date of experience: November 7, 2008
Nebraska
1 review
0 helpful votes
Follow Steven T.
Unfollow Steven T.
Share Review
Report Review

New wheels
November 17, 2025
Updated review

Old OEM wheels were leaking air and I got tired of adding air every week. TireRack makes it easy to find the right fit for my vehicle. They show all the options and how they would look on my car. I shopped other online and local retailers, but TireRack had the wheels and price I wanted. I had one question which they answered via chat. At checkout you can have them sent to the installer of your choice. They were shipped next day, arrived two days later and installed. They look great on the car. Best of all, I don't need to add air all the time and I know the tires/wheels are much safer to drive.

Date of experience: November 7, 2025

Great info, good price
November 11, 2025
Previous review

Great info, good price.

Date of experience: October 31, 2025
California
1 review
0 helpful votes
Follow kaitlyn f.
Unfollow kaitlyn f.
Share Review
Report Review

Title says it all, so this is my second time using tire rack to purchase my family's tires! We live in an all-weather state, so it's great to have the compare option and see what their feedback ratings are in all conditions.

Date of experience: November 7, 2025
Washington
1 review
0 helpful votes
Follow Jacob H.
Unfollow Jacob H.
Share Review
Report Review

Great price and excellent free delivery
November 17, 2025
Updated review

I was able to get general grabbers, a tire I always wanted to put on my truck for a very good price, the shipping was free which is awesome the only thing was I got a delivery confirmation before the tires actually showed up so that scared me thinking I had porch pirates but they showed up on my door a few hours after the delivery confirmation so no harm done.

Date of experience: November 7, 2025

Straight forward with prices and free shipping were...
November 8, 2025
Previous review

Straight forward with prices and free shipping were why i chose tire rack

Date of experience: October 29, 2025
Michigan
1 review
0 helpful votes
Follow Randall H.
Unfollow Randall H.
Share Review
Report Review

I trust Tire Rack to do a great job
November 17, 2025

Always good advice and service. I don't worry about them damaging my car or rims ever. I've had at least 8 sets of tires put on here.

Date of experience: November 7, 2025
Maine
1 review
0 helpful votes
Follow Jennifer D.
Unfollow Jennifer D.
Share Review
Report Review

Snow tire recommendation
November 17, 2025

I called to ask for a recommendation on snow tires. I got a recommendation and a quote with delivery. The representative was very nice and helpful. I didn't get his name though.

Date of experience: October 14, 2025
Colorado
1 review
0 helpful votes
Follow Abbey W.
Unfollow Abbey W.
Share Review
Report Review

Devin is great!
November 17, 2025
Updated review

Devin has been super helpful. Prompt and helpful responses. The Tire Rack experience is great to for a novice like me.

~abbey

Date of experience: November 7, 2025

Love it! Super Easy and BEST prices!
September 15, 2025
Previous review

Just as good as this one!

Date of experience: September 5, 2025
Virginia
1 review
0 helpful votes
Follow Keith B.
Unfollow Keith B.
Share Review
Report Review

Fast, easy, complete.
November 17, 2025

There really isn't an acceptable alternative to the Tire Rack experience. The road hazard coverage when buying $400+ each tires is comforting reassurance, and the ship to my local installer feature is a no-brainer.

Date of experience: November 7, 2025
Minnesota
1 review
0 helpful votes
Follow Matt H.
Unfollow Matt H.
Share Review
Report Review

I have probably bought 12 sets of tires from TireRack over the last 10 years and all the different vehicles I have owned and the purchase experience, the prices, and the provided information makes everything so easy. Thank you Tire Rack!

Date of experience: November 7, 2025
Georgia
1 review
0 helpful votes
Follow Martin H.
Unfollow Martin H.
Share Review
Report Review

Installers need babysitting
November 17, 2025
Updated review

Previous order was to be installed by Installer in Livermore, CA. I ordered 4 tires but only needed 2 installed. The rears were still in really good shape. I had conversations with the manager and he knew to install the 2. It was my daughters car and they installed all 4 and she had to drive back to get our slightly used rear tires. Now when the current tires get installed I will be paying twice for rear tires to be installed.

Date of experience: June 9, 2025

No Better Way to Buy Great tires
July 18, 2025
Previous review

Good to shop for tires that you want, not what they have. I like that you can look for close outs and specials.

Date of experience: July 8, 2025
Ohio
1 review
0 helpful votes
Follow Chuck V.
Unfollow Chuck V.
Share Review
Report Review

Great shopping experience
November 17, 2025
Updated review

Consistent shopping experience between my first and second set of tires; love the comparison tool which helps get the best informed buying experience. Will always recommend Tire Rack

Date of experience: November 7, 2025

Easy to use website, great reference for reviews
December 30, 2024
Previous review

Easy to use website, great reference for reviews

Date of experience: December 20, 2024