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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great site to order rims and tires. Great quality and always on time.
Great quality and always on time with delivery. Best site to shop
Easy to use without sales people trying to buy the most expensive tire.
Placing order and mobil tire install was simple and a breeze. Tire rack also makes research easy
Great except one of my tires is leaking already Hope it doesn't happen again!
I am the mom in charge of ordering tires for my entire family. Tire Rack has exceptional user experience, navigating the website is really a breeze. Their database of available tires feels unlimited, and they accommodate all kinds of special requests. I have shopped here for years & years, and wouldn't think of shopping for tires anywhere else!
I live in Canada, where tires are strangely expensive, and often difficult to find in the right size... even though Michelins (for instance) are manufactured in Canada! So I have relied on Tire Rack for over a decade now to outfit our family's cars, summer & winter, low profile and conventional, and in all these years, Tire Rack has never made a mistake!
I have had numerous interactions with tirerack and it has always been super positive and pleasant!
Simple reliable way to get tires right to your door. I've had great luck
Seemless and fast would order tires again. Tire Rack offers the best deals with fast shipping.
No problems or issues with multiple orders over the years. Probably won't go anywhere else.
Always my first choice for tires. Super-fast and EZ.
Great customer service. Lots of information and choices available on website. Fast delivery.
Pretty simple and straight forward. If anything, it was a little confusing to figure where the option to pick up the tire would before. Before you commit to buying the tires you have to put it in your cart and go through the payment options before you're presented with an option for pickup. Otherwise, if you don't add anything to the cart, you only see shipping options.
After several successful orders from tire rack I finally goofed one up.
It is very nice to be able to compare tires before you buy.
One thing that is not easy to return is a set of large truck tires. I contacted HQ, explained that I goofed and would like to return 4 tires. My contact made it as easy as possible to return. I ordered another brand shortly thereafter.
Customer for life.
Simple and hassle free. Good information available to compare and make the best choice for the price.
Great staff
Great customer service and support
Recommend to friends
GREAT SERVICE
GREAT PRICING
FREE SHIPPING!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members