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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Bought this for another car last year. This year buying it for my wife's car.
Quick and easy, the site provided all the details I needed for fast, efficient service
On-time - good price- excellent price and service...
Shopping for winter tires and new rims in a size we were pretty sure would work but that wasn't among the options Tire Rack had its challenges. We had to overcome the system's desire to give us staggered sizing like our non-winter tire setup. I had to place the order as if I was ordering four rear tires. After ordering, the tech apparently decided there was a tiny risk of our chosen size rubbing in the wheel well. In the end, we ended up ordering one of the Tire Rack-recommended wheel/tire combos because it just seemed to risky for even the tiny chance of the rubbing occurring. I'm doubting we'd have been able to return them and would probably have to live with it. We are happy enough with what we got (so far - haven't installed them on the car yet) although we ended up spending about $200 more than we would have with our first choice.
Service tech we communicated with on the phone (Art) treated me like an intelligent person, gave me info, and let me make our own final decision without pressuring me. He was really good.
I ordered rims to be shipped to the dealer from whom I ordered tires. All went smoothly as I recall.
They shipped the tires that I ordered quickly, no drama. They were both black and round, as advertised.
Fast, efficient, on time. Will use again. Nothing more to say.
Great site, easy to use. Prices are well ok, not great. 1 2 ten
Always easy to find the right tire and they worked great for winter
I wish I could have picked them up at Tirerack. I used the ******* zip code but there was no option to pick up at store.
Always happy with my purchases, super easy to order and find the tires you need.
Easy doing business every time. Great prices and free shipping.
Always easy to order and shipping is fast. Recommend anyone.
Good service and information on the product.
Good customer support and feedback.
Always find the best prices and deals on tire rack! There is always a mail in rebate deal somewhere!
I have bought many tires from Tire Rack for many different vehicles and it has been a great experience every time. They have done the tire research. I can read it or watch their info videos which are great by the way. Easy process. Thank You
This is my 3rd time ordering winter tire and wheel packages from tire rack. It's always easy to get someone very knowledgeable to help with any questions before proceeding with an order. I've never had any problems with an order.
Your service and product selection is out standing, since picking up race tires going to race at MidOhio about 30 years ago to the recent rear wheel tires needing fresh tread you have meet every need.
A very big thank you.
Can't complain. Tire rack Always delivers on price and services. Thanks Sam
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

