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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,799
shipping
28,763
quality
29,323
This company responds to reviews on average within 1 day

Instant Feedback

530,484 reviews

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Michigan
1 review
0 helpful votes
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Great service
November 23, 2024

Tires were easy to find, and delivery was fast to my house...

Date of experience: November 12, 2024
Colorado
1 review
0 helpful votes
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You guys&gals are most excellent
November 23, 2024

Just great, professional, fast etc...so don't need to write more.

Date of experience: November 12, 2024
Florida
1 review
0 helpful votes
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Quality products and delivery
November 23, 2024

I've had nothing but good experiences with Tire Rack! Always better pricing than anywhere else!

Date of experience: November 12, 2024
Florida
1 review
0 helpful votes
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Great price and fast shipping
November 23, 2024

Order all my tires, have referred many friends and family!

Date of experience: November 12, 2024
Colorado
1 review
0 helpful votes
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Always great
November 23, 2024

Loved every set of tires I've ever bought from tire rack they always come as stated and I couldn't be happier

Date of experience: November 12, 2024
Massachusetts
1 review
0 helpful votes
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Great
November 23, 2024

Fantastic site and easy to use. Product and price could not be beat.

Date of experience: November 12, 2024
Texas
1 review
0 helpful votes
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Great quality fallen and sumitomo tires
November 23, 2024

I always buy from tire rack because they have the best quality and price is affordable

Date of experience: November 12, 2024
New Jersey
1 review
0 helpful votes
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Easy and convenient
November 23, 2024

Ordered tires for my suv. Priced tire rack against tire shops near me and tire rack had the best price on the tires i needed.

Date of experience: November 12, 2024
Washington
2 reviews
0 helpful votes
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2nd Vehicle 2nd Order
November 23, 2024

X2 ordering wheels and tires from Tire Rack. Excellent product, price and shipping on the first order (different vehicle) expecting the same this time!

Date of experience: November 12, 2024
Texas
1 review
0 helpful votes
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Positive feedback
November 22, 2024

I remember getting the tires I ordered quick and with ease. It was a while back so I don't remember details just that I got the tires I needed at a good price and delivery was quick as well!

Date of experience: November 12, 2024
Colorado
1 review
0 helpful votes
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Tahoe 2004 new tires.
November 22, 2024

Straight forward and easy. Website was pretty intuitive and was easy to navigate.

Date of experience: November 12, 2024
Ohio
1 review
0 helpful votes
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10 years ago
November 22, 2024

I ordered 4 tires around 10 years ago and pain for me to load them but my choice. Not many local installers at the time but things have changed especially since you merged with Discount Tire. I like Costco and Sams but WalMart has terrible service people. I used Discount 2 years ago and very good on Fields Ertle. Costco is too expensive but the rich people don't shop around.

Date of experience: November 12, 2024
Maryland
1 review
0 helpful votes
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Good experience
November 22, 2024

Tires delivered very quickly and in good condition. Prices are good

Date of experience: November 12, 2024
Washington
1 review
0 helpful votes
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Like the prices and free shipping
November 22, 2024

Appreciate the Excellent service and price. Always look at Tire Rack first

Date of experience: November 12, 2024
Massachusetts
1 review
0 helpful votes
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Great customer service as always
November 22, 2024

Very smooth process of getting the right tire wheel package

Date of experience: November 12, 2024
Tennessee
1 review
0 helpful votes
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You guys are outstanding.
November 22, 2024

I enjoyed my previous experience. The tires worked perfectly.

Date of experience: November 12, 2024
District of Columbia
1 review
0 helpful votes
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Easy and thorough
November 22, 2024

The system makes sure you get the correct tired to fit your vehicle every time and that's comforting

Date of experience: November 12, 2024
New York
1 review
0 helpful votes
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I had a couple of bad tires the last time I ordered. TR made it right by replacing the tires with new ones. Your customer service is great. Thanks.

Date of experience: November 12, 2024
Connecticut
1 review
0 helpful votes
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Simple and Informative
November 22, 2024

It's very easy to compare and contrast tires, their specs, pricing, etc. There are lots of details to review if you'd like. Rick

Date of experience: November 12, 2024
New Jersey
1 review
0 helpful votes
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UI Chat experience could be improve
November 22, 2024

Chat box was getting in the way of processing the order. The service people were very good.

Date of experience: November 12, 2024