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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Tire Rack is awesome and their associate, Gill, made the exact recommendation I needed. Easy shopping and free shipping!
Great company their products are always good and guaranteed. I recommend it 100%
First place I look for new tires for my family cars great experience and experience service. Highly recommended.
Easy to find tires for my car, fast delivery and very good tires
Very easy to use the website, quality products with fast shipping
Always the best price, selection and information, can't beat them for the best tires!
Last time I ordered a set of 4 wheels and tires for my truck that were supposed to come balanced. Once installed the front had a bad shake. Had to go to 3 different shops to get them balanced properly. Took a lot of my time. I was reimbursed for the first time but none of the following.
Good experience. They could make the Tire Rack installation option easier to find.
Great, fast and efficient. Awesome payment plans, shipped straight to the installer down the street from my house.
Website is very easy to navigate, and the information provided during the purchase was very helpful.
Easy to use website with lots of tire options and service options. Good job Tire Rack.
My last purchase from tire rack was a set of snow tires on rims. They came quickly and were a good value for the money. This is only one of several purchases I have made over the years and have never been disappointed. I get higher quality tires for less money then if I went to the dealer or a tire store.
Got Falken all terrain tires for my Jeep the last time, tires worn-out too quickly and was able to get replacements at 50% off, great customer service
It is always a great experience. Never had any issues great place to buy tires.
My previous experience was excellent! Sales associate Grant was great! He was kind, patient and professional! He deserves 10 star rating!
One stop shop. Used TireRack before. Will continue to use it in future.
Very easy to work with and the information about the tires is a great help
The best way to compare and see the different options of the beat tires for my cars
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.