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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,782 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Gill was great!
November 25, 2024

Tire Rack is awesome and their associate, Gill, made the exact recommendation I needed. Easy shopping and free shipping!

Date of experience: November 15, 2024
Maryland
1 review
0 helpful votes
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Love this company!
November 25, 2024

Great company their products are always good and guaranteed. I recommend it 100%

Date of experience: November 15, 2024
Illinois
1 review
0 helpful votes
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First place I look for new tires for my family cars great experience and experience service. Highly recommended.

Date of experience: November 15, 2024
Wyoming
1 review
0 helpful votes
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Great tires quick delivery
November 25, 2024

Easy to find tires for my car, fast delivery and very good tires

Date of experience: November 15, 2024
Ohio
1 review
0 helpful votes
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Easy and quick
November 25, 2024
Updated review

Very easy to use the website, quality products with fast shipping

Date of experience: November 15, 2024

Very easy to use the website
November 25, 2024
Previous review

Very easy to use the website

Date of experience: November 14, 2024
Alabama
1 review
0 helpful votes
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Still Killing It!
November 25, 2024

Always the best price, selection and information, can't beat them for the best tires!

Date of experience: November 15, 2024
Illinois
1 review
0 helpful votes
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Tires were not balanced properly
November 25, 2024

Last time I ordered a set of 4 wheels and tires for my truck that were supposed to come balanced. Once installed the front had a bad shake. Had to go to 3 different shops to get them balanced properly. Took a lot of my time. I was reimbursed for the first time but none of the following.

Date of experience: November 15, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.

Illinois
1 review
0 helpful votes
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Tires
November 25, 2024

Good experience. They could make the Tire Rack installation option easier to find.

Date of experience: November 15, 2024
Virginia
1 review
0 helpful votes
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Excellent
November 25, 2024

Great, fast and efficient. Awesome payment plans, shipped straight to the installer down the street from my house.

Date of experience: November 15, 2024
Nebraska
1 review
0 helpful votes
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Easy to use
November 25, 2024

Website is very easy to navigate, and the information provided during the purchase was very helpful.

Date of experience: November 15, 2024
Indiana
1 review
0 helpful votes
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Easy with options
November 25, 2024

Easy to use website with lots of tire options and service options. Good job Tire Rack.

Date of experience: November 15, 2024
Connecticut
1 review
0 helpful votes
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My last purchase from tire rack was a set of snow tires on rims. They came quickly and were a good value for the money. This is only one of several purchases I have made over the years and have never been disappointed. I get higher quality tires for less money then if I went to the dealer or a tire store.

Date of experience: November 15, 2024
New York
1 review
0 helpful votes
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Great
November 25, 2024

The reason I chose tire rack is because of the Very quick and easy delivery

Date of experience: November 15, 2024
Michigan
1 review
0 helpful votes
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Great Website
November 25, 2024

Excellent no issues, great specs and reviews! A+++++++

Date of experience: November 15, 2024
Florida
1 review
0 helpful votes
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PIRELLI ADVENTURE
November 25, 2024

Got Falken all terrain tires for my Jeep the last time, tires worn-out too quickly and was able to get replacements at 50% off, great customer service

Date of experience: November 15, 2024
Maryland
1 review
0 helpful votes
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Awesome
November 25, 2024
Updated review

It is always a great experience. Never had any issues great place to buy tires.

Date of experience: November 15, 2024

Great, perfect, excellent
November 16, 2024
Previous review

Great, perfect, excellent,

Date of experience: November 6, 2024
Pennsylvania
1 review
0 helpful votes
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Great service
November 25, 2024

My previous experience was excellent! Sales associate Grant was great! He was kind, patient and professional! He deserves 10 star rating!

Date of experience: November 15, 2024
Massachusetts
1 review
0 helpful votes
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One stop shop. Used TireRack before. Will continue to use it in future.

Date of experience: November 15, 2024
New Hampshire
2 reviews
0 helpful votes
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Great Service
November 25, 2024

Very easy to work with and the information about the tires is a great help

Date of experience: November 15, 2024
Ohio
1 review
0 helpful votes
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The Best place to buy tires!
November 25, 2024

The best way to compare and see the different options of the beat tires for my cars

Date of experience: November 15, 2024