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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Always problem free! Warranty issues always resolved! Free shipping warranty and rebate!
I have always had a great experience with Tire Rack. I remember buying a 2 tires that were all season for my mothers car and a rep called indicating he was unable to allow the purchase because the tires I bought previously (2 tires purchased at a different date) were not all season, were a safety risk.
I remember thinking how nice of Tire Rack to have a culture where safety is paramount over money. Thank you Tire Rack for being trust worthy!
I have and will always recommended Tire Rack to Family and Friends unless something happens, haha.
Tire rack is great but i don't need to have my order delayed because you are worried i got the right size. I know what size my car needs.
Your database has wrong information about the available wheel and tire sizes for my car. I know from past experience that entering my vehicle info will cause you to delay my order to confirm the tire size is correct. I understand the reason for that practice, but it is inconvenient for the person trying to get the tires as soon as possible
Purchased 4 Vredestrian HiTrac tires. Quick delivery and tires had recent manufacture dates. I received the manufacturer rebate in about 3 weeks.
Great website for info on tires. I preferred the past tire tests and reports. The previous reports had more info than the latest report that this tire was included in.
I can't remember anymore since it's been awhile. I think l didn't have any issues.
Excellent delivery and recommended installer. Best selection.
Easy shopping, good pricing, Fast delivery...Pep Boys did a great job and communication was excellent!
Quick and easy purchase. No hassle purchase experience. Fast delivery
Very easy and convenient. I liked the choices that were offered and seemed reasonably priced.
I received everything as quickly as my car needed it. Tire rack has been dependable and fast
I haven't ordered in a long time, but people tend to remember getting ripped off or deceived. I have no such memory.
Very easy. Austin answered my questions and that helped a lot in my decision
Delivered quickly, better than many other websites that I saw!
Great research, recommendations and easy to use web site. Tires always arrive on time
Quick and easy, and the process of getting the tires to the installer for me was simple and hassle free.
Tires arrived on time, and exactly what I wanted. I had no problems with any of the process, delivered to my door!
It's easy to find all of the details im looking for when deciding on tires.
Fast, efficient. Have ordered 2 times before. Didn't know until this order that Discount Tire is the parent company. A great combo and convenient way for order and to install.
Been shopping at TireRack for many years. Always easy and always great service.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

