Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,776 reviews

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
Follow Michael W.
Unfollow Michael W.
Share Review
Report Review

The best in the business!
November 26, 2024

Always problem free! Warranty issues always resolved! Free shipping warranty and rebate!

Date of experience: November 15, 2024
New York
1 review
0 helpful votes
Follow Shaquille O.
Unfollow Shaquille O.
Share Review
Report Review

Trust Worthy Service and Great Prices
November 26, 2024

I have always had a great experience with Tire Rack. I remember buying a 2 tires that were all season for my mothers car and a rep called indicating he was unable to allow the purchase because the tires I bought previously (2 tires purchased at a different date) were not all season, were a safety risk.

I remember thinking how nice of Tire Rack to have a culture where safety is paramount over money. Thank you Tire Rack for being trust worthy!

I have and will always recommended Tire Rack to Family and Friends unless something happens, haha.

Date of experience: November 15, 2024
California
1 review
0 helpful votes
Follow Enzo G.
Unfollow Enzo G.
Share Review
Report Review

Easy to Order
November 26, 2024

Easy to order, Easy to compare with other tires.
Thank you Tire Rack

Date of experience: November 15, 2024
Arkansas
1 review
0 helpful votes
Follow Garrett V.
Unfollow Garrett V.
Share Review
Report Review

Tire rack is great but i don't need to have my order delayed because you are worried i got the right size. I know what size my car needs.

Date of experience: November 15, 2024

Your database has wrong information about the available...
March 3, 2024
Previous review

Your database has wrong information about the available wheel and tire sizes for my car. I know from past experience that entering my vehicle info will cause you to delay my order to confirm the tire size is correct. I understand the reason for that practice, but it is inconvenient for the person trying to get the tires as soon as possible

Date of experience: March 3, 2024
New York
1 review
0 helpful votes
Follow Edward W.
Unfollow Edward W.
Share Review
Report Review

4 tires purchased VG
November 26, 2024
Updated review

Purchased 4 Vredestrian HiTrac tires. Quick delivery and tires had recent manufacture dates. I received the manufacturer rebate in about 3 weeks.

Date of experience: November 15, 2024

Great website for info on tires
September 7, 2024
Previous review

Great website for info on tires. I preferred the past tire tests and reports. The previous reports had more info than the latest report that this tire was included in.

Date of experience: August 28, 2024
Illinois
1 review
0 helpful votes
Follow PASCUAL S.
Unfollow PASCUAL S.
Share Review
Report Review

Easy and convenient
November 26, 2024

I can't remember anymore since it's been awhile. I think l didn't have any issues.

Date of experience: November 15, 2024
California
1 review
0 helpful votes
Follow Jacqueline X.
Unfollow Jacqueline X.
Share Review
Report Review

Efficient, Great Selection
November 26, 2024

Excellent delivery and recommended installer. Best selection.

Date of experience: November 15, 2024
Illinois
1 review
0 helpful votes
Follow Sean N.
Unfollow Sean N.
Share Review
Report Review

FAST TRANSACTION
November 26, 2024

Easy shopping, good pricing, Fast delivery...Pep Boys did a great job and communication was excellent!

Date of experience: November 25, 2024
California
2 reviews
0 helpful votes
Follow Raymond C.
Unfollow Raymond C.
Share Review
Report Review

Awesome
November 26, 2024
Updated review

Quick and easy purchase. No hassle purchase experience. Fast delivery

Date of experience: November 15, 2024

Awesome great service
January 24, 2024
Previous review

Awesome great service

Date of experience: January 24, 2024
Massachusetts
1 review
0 helpful votes
Follow John J.
Unfollow John J.
Share Review
Report Review

Very reliable
November 25, 2024

Very easy and convenient. I liked the choices that were offered and seemed reasonably priced.

Date of experience: November 15, 2024
California
1 review
0 helpful votes
Follow William A.
Unfollow William A.
Share Review
Report Review

Trouble free
November 25, 2024

I received everything as quickly as my car needed it. Tire rack has been dependable and fast

Date of experience: November 15, 2024
Nevada
1 review
0 helpful votes
Follow Cesar W.
Unfollow Cesar W.
Share Review
Report Review

It's been awhile
November 25, 2024

I haven't ordered in a long time, but people tend to remember getting ripped off or deceived. I have no such memory.

Date of experience: November 15, 2024
Tennessee
1 review
0 helpful votes
Follow David A.
Unfollow David A.
Share Review
Report Review

Great transaction. Prompt delivery
November 25, 2024

Very easy. Austin answered my questions and that helped a lot in my decision

Date of experience: November 15, 2024
Massachusetts
1 review
0 helpful votes
Follow Mahesh U.
Unfollow Mahesh U.
Share Review
Report Review

Quick and efficient
November 25, 2024

Delivered quickly, better than many other websites that I saw!

Date of experience: November 15, 2024
Colorado
1 review
0 helpful votes
Follow Bryan D.
Unfollow Bryan D.
Share Review
Report Review

Easy peasy
November 25, 2024

Great research, recommendations and easy to use web site. Tires always arrive on time

Date of experience: November 15, 2024
Massachusetts
1 review
0 helpful votes
Follow Lawrence O.
Unfollow Lawrence O.
Share Review
Report Review

It was easy and affordable
November 25, 2024

Quick and easy, and the process of getting the tires to the installer for me was simple and hassle free.

Date of experience: November 15, 2024
Ohio
1 review
0 helpful votes
Follow MATTHEW D.
Unfollow MATTHEW D.
Share Review
Report Review

Great service
November 25, 2024

Tires arrived on time, and exactly what I wanted. I had no problems with any of the process, delivered to my door!

Date of experience: November 15, 2024
California
2 reviews
0 helpful votes
Follow Trevor C.
Unfollow Trevor C.
Share Review
Report Review

Best web experience for tire buying
November 25, 2024

It's easy to find all of the details im looking for when deciding on tires.

Date of experience: November 15, 2024
Missouri
1 review
0 helpful votes
Follow Kevin S.
Unfollow Kevin S.
Share Review
Report Review

Fast, efficient. Have ordered 2 times before. Didn't know until this order that Discount Tire is the parent company. A great combo and convenient way for order and to install.

Date of experience: November 15, 2024
Illinois
1 review
0 helpful votes
Follow Craig L.
Unfollow Craig L.
Share Review
Report Review

Always great
November 25, 2024
Updated review

Been shopping at TireRack for many years. Always easy and always great service.

Date of experience: November 15, 2024

Great as always
June 12, 2024
Previous review

Great as always

Date of experience: June 2, 2024