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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,825
shipping
28,789
quality
29,349
This company responds to reviews on average within 1 day

Instant Feedback

530,875 reviews

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New York
1 review
0 helpful votes
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Too easy
November 26, 2024

Tire rack makes it very easy and makes you feel assured parts are guaranteed to fit without any issues.

Date of experience: November 16, 2024
New Hampshire
1 review
0 helpful votes
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Great tires, pricing and easy to order.
November 26, 2024

Tire rack sells quality tires at a reasonable price, with fast delivery.

Date of experience: November 16, 2024
New Jersey
1 review
0 helpful votes
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Efficient Buying
November 26, 2024

Always simple and easy to shop for quality tires for a good price

Date of experience: November 16, 2024
Oregon
1 review
0 helpful votes
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Best tire purchasing experience
November 26, 2024
Updated review

Easy, fast and free shipping! I will never shop for tires anywhere else

Date of experience: November 16, 2024

Very easy to order and fast,free shipping to my door
October 22, 2024
Previous review

Very easy to order and fast,free shipping to my door.

Date of experience: October 8, 2024
Washington
1 review
0 helpful votes
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Great Service
November 26, 2024

The team has always been helpful and fair. Prices are right in line. In the past I had some tire pressure issues and I was always helped quickly and sent on my way.

Date of experience: November 16, 2024
New York
1 review
0 helpful votes
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Great service
November 26, 2024

Always super helpful especially for people that handle their own installs

Date of experience: November 16, 2024
Georgia
1 review
0 helpful votes
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Great experience
November 26, 2024

Great doing business with tire rack, easy, fast and simple great customer service

Date of experience: November 16, 2024
New York
1 review
0 helpful votes
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Go to tire place
November 26, 2024

I can always find what I want and I have a wide variety of selection. I love it.

Date of experience: November 16, 2024
Pennsylvania
1 review
0 helpful votes
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Easy peasy
November 26, 2024

A great website to make check out products, read reviews and easily place orders to be shipped right to your favorite shop to install them (the shop listing that pops up is so cool!) So…easy peasy!

Date of experience: November 16, 2024
Maryland
1 review
0 helpful votes
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Great Service
November 26, 2024
Updated review

Always excellent service from Tirerack. I appreciate the experience of buying tires through you guys. Thanks

Date of experience: November 16, 2024

Great service!
July 25, 2024
Previous review

Great service!

Date of experience: July 15, 2024
Illinois
1 review
0 helpful votes
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Always Reliable...Always
November 26, 2024

Easiest and smartest way to buy tires unless you own a car dealership.

Everyone should buy here

Date of experience: November 16, 2024
Pennsylvania
1 review
0 helpful votes
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When it's a deal - it's a DEAL
November 26, 2024

I peruse TireRack.com to see what's new and see the pictures and details of tires. I won't buy tires with shallow tread depth or shoulders that are closed off. Tire Rack does a great job of making that information easily accessible.

When I see tires having sales or rebates that fit my needs, I will purchase them sometimes in advance of when I actually need them. Last November, I had to immediately replace the tires on my brand new Chevrolet Trax because there was only 9/32 tread depth and the first light snow showed their weakness. I was able to acquire a Cooper all-season with a severe weather rating, good tread depth and 2 different discounts. Now, my car-like wagon looks like the SUV it pretends to be with the aggressively styled trail tires.

Date of experience: November 16, 2024
New York
1 review
0 helpful votes
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Customer Service
November 26, 2024

The tire rack team is always very knowledgeable and exceptionally friendly and easy to work with.

Date of experience: November 16, 2024
Florida
1 review
0 helpful votes
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Fast service
November 26, 2024
Updated review

Exceptional and professional service. I picked up the tires from Miami facility

Date of experience: November 25, 2024

Fast service and easy to use
June 22, 2024
Previous review

Fast service and easy to use

Date of experience: June 11, 2024
New Jersey
1 review
0 helpful votes
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Easy to use
November 26, 2024
Updated review

Always easy to use to get tires and fair pricing. New to using an installer so I will keep you posted

Date of experience: November 16, 2024

Easy ordering
September 22, 2024
Previous review

Easy ordering

Date of experience: September 11, 2024
Ohio
1 review
0 helpful votes
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Love tire tack
November 26, 2024
Updated review

Good prices, tires, and information. Very happy with the results.

Date of experience: November 16, 2024

Love the prices and selection offered
March 25, 2024
Previous review

Love the prices and selection offered. Easy to order and appreciate keeping track of previous purchases

Date of experience: March 15, 2024
Puerto Rico
1 review
0 helpful votes
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Great
November 26, 2024

Very easy to work with and fast shipping. Non problems at all

Date of experience: November 16, 2024
Pennsylvania
1 review
0 helpful votes
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Whenever we deal with Tire Rack we always receive wonderful service. Austin was great last night helping me figure out pick-up at TR Distribution Center or delivery.

Date of experience: November 16, 2024
Idaho
1 review
0 helpful votes
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Easy and everything fits.
November 26, 2024

It's so simple to put in your vehicle type, select the wheels and tires you want and get them delivered to your home. Always competitive prices if not the best price. Love this store!

Date of experience: November 16, 2024
Ohio
1 review
0 helpful votes
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Great pricing and customer service
November 26, 2024

Always have received great customer service from TireRack. Would recommend them for quality tires and brakes.

Date of experience: November 16, 2024