On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Everything went smoothly except for the tire pressure gages. One or more of them was faulty. It happens. Don't know if I've ever had all 4 of them work during a new tire installation. Easy peasy otherwise. Thanks Tire Rack!
Tire rack is the only place that offers accurate reviews on tires that you can rely on. Their customer service is top notch as well and very knowledgeable.
You guys are awesome! I will never buy tires from anywhere else.
4th set of tires from Tire Rack - Always a great experience!
Multiple tire, wheel, and parts ordered from Tire Rack. I have never had to return or replace any order. You get what you order, it's as described on the site and you get it when predicted.
Never had an issue with Tirerack, last time i ordered for a friend and the tires were exactly what we wanted.
I always count on Tire Rack for great prices, great service, and free shipping! Makes buying tires an easy, hassle free experience. When I need tires, I count on the Tire Rack!
Good service thank you call me it fit my car and made me very happyThe look is better than I thought it would be.
Always great prices + selection, and solid customer service. I've used them several times, and the mobile service is consistently top-notch. Done fast, done right, excellent customer service.
Everything was as expected without any issues, I expected the same with this new order - Thank you!
I enjoyed being able to see all available tires and range of places to have them installed
All customer service representatives were very professional, and went out of their way to help me on several occasions. Thank you!
If I could see in detail what types of tires I ordered previously, that would be helpful
Got tires for my EV and had them installed at Firestone. It was seamless.
Best place to buy tires, all the tire shops in town use them so cut out the middle man!
Have ordered several sets of tires and singles. Always had a good experience.
Car tires, Truck tires, trailer tires, car wheels, always prompt delivery and great options and pricing.
Always happy with Tire Rack purchases
I have purchased 3 sets of winter tire / rim combos and 2 additional set of tires. All have arrived in a time efficient manner and as sold. The tire/wheel combos were all mounted appropriately and looked great. I do also value their tire performance reviews / videos. I think they are spot on.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members