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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Always got what I ordered without a problem and fast shipping
I have ordered tires from TR before. Needed to get tires for my daughter's car. Got a great deal and took advantage of the Continental Credit Card to get an even better deal.
I love using tire rack the selection process is very informative
I bought tires from tirerack.com and had them shipped to my local Discount Tire. That made the process super easy.
I have been a tire rack customer since 1999 when I purchased my first set of tires for my 1998 Pontiac Trans Am Ram air. Installation at the South Bend plant was always very professional and prompt. The sales personnel always made recommendations and informed me of any deals or discounts available. This is a great tire company. I have recommended them to family members and friends.
Bad tires two out of four bad you did nothing to help me get warranty or road hazard like stated in the sales of the tires
Purchase arrived quickly and on time.
Also, pricing is quite competitive
I have been purchasing tires from tire rack for several years now, They are best place to purchase tires with road hazard included and a $60 pickup discount if you're local..
Quick delivery, great selection and prices. Will continue to use in the future
Just took less than ten minutes to find and purchase the correct tires for my vehicle. Have used tire rack website for multiple tire purchases for my vehicles.
I have purchased from Tire Rack a few times in the past. I choose them because I can get tires for less sent anywhere I want for install. In some cases, their mounting and balancing service ends up costing less than a new set of tires alone, mounted on existing rims.
I have found this to be an excellent option to find the right tires and installation in one spot in minimal time. The ability to find an installer during the purchase was invaluable. The tires were exactly what I needed. No better way to shop!
I've ordered from Tire Rack in the past but never knew about the option to find an installer during this transaction. The assistance in selecting a tire was great and I am sure I'm going to be happy with my purchase. I saved a couple $$$ so that made me really happy.
Very courteous and helpful customer service. Received my order within a couple days at a very good price!
Tire rack is the most reputable online tire store and has never let me down.
Been purchasing tires with them since 1987.
Saved cars allows me to checkup on tires that might be on a rebate program. Helpful, thanx
Many options were given and clear descriptions of each product were given which helped in narrowing down the purchase.
Great selection, great prices, free shipping delivered right to my door!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


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