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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,833
shipping
28,797
quality
29,357
This company responds to reviews on average within 1 day

Instant Feedback

531,017 reviews

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
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Fast shipping and good products
November 28, 2024

Always got what I ordered without a problem and fast shipping

Date of experience: November 17, 2024
New Jersey
1 review
0 helpful votes
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Happy customer
November 28, 2024

I have ordered tires from TR before. Needed to get tires for my daughter's car. Got a great deal and took advantage of the Continental Credit Card to get an even better deal.

Date of experience: November 17, 2024
Pennsylvania
1 review
0 helpful votes
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Selection process
November 28, 2024

I love using tire rack the selection process is very informative

Date of experience: November 17, 2024
Texas
1 review
0 helpful votes
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Painless Process
November 28, 2024

I bought tires from tirerack.com and had them shipped to my local Discount Tire. That made the process super easy.

Date of experience: November 17, 2024
Indiana
1 review
0 helpful votes
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Great Customer Eperience
November 28, 2024

I have been a tire rack customer since 1999 when I purchased my first set of tires for my 1998 Pontiac Trans Am Ram air. Installation at the South Bend plant was always very professional and prompt. The sales personnel always made recommendations and informed me of any deals or discounts available. This is a great tire company. I have recommended them to family members and friends.

Date of experience: November 17, 2024
Texas
1 review
0 helpful votes
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Bad tires
November 28, 2024

Bad tires two out of four bad you did nothing to help me get warranty or road hazard like stated in the sales of the tires

Date of experience: November 17, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and a member of our team will be reaching out to you.

California
1 review
0 helpful votes
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Speedy shipping, great service
November 28, 2024

Purchase arrived quickly and on time.
Also, pricing is quite competitive

Date of experience: November 17, 2024
Maryland
1 review
0 helpful votes
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Best place to buy tires..
November 28, 2024

I have been purchasing tires from tire rack for several years now, They are best place to purchase tires with road hazard included and a $60 pickup discount if you're local..

Date of experience: November 17, 2024
Illinois
1 review
0 helpful votes
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Always reliable
November 28, 2024

Quick delivery, great selection and prices. Will continue to use in the future

Date of experience: November 17, 2024
Texas
1 review
0 helpful votes
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Fast and Simple
November 28, 2024

Just took less than ten minutes to find and purchase the correct tires for my vehicle. Have used tire rack website for multiple tire purchases for my vehicles.

Date of experience: November 17, 2024
Massachusetts
1 review
0 helpful votes
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Great Site, great service
November 28, 2024

I have purchased from Tire Rack a few times in the past. I choose them because I can get tires for less sent anywhere I want for install. In some cases, their mounting and balancing service ends up costing less than a new set of tires alone, mounted on existing rims.

Date of experience: November 26, 2024
Florida
1 review
0 helpful votes
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Excellent
November 28, 2024

Great! Tires arrived fast. Good pricing and looking forward to seeing how they perform.

Date of experience: November 17, 2024
New Jersey
2 reviews
0 helpful votes
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Excellent experience
November 28, 2024
Updated review

I have found this to be an excellent option to find the right tires and installation in one spot in minimal time. The ability to find an installer during the purchase was invaluable. The tires were exactly what I needed. No better way to shop!

Date of experience: November 25, 2024

I've ordered from Tire Rack in the past but never knew...
October 3, 2024
Previous review

I've ordered from Tire Rack in the past but never knew about the option to find an installer during this transaction. The assistance in selecting a tire was great and I am sure I'm going to be happy with my purchase. I saved a couple $$$ so that made me really happy.

Date of experience: September 23, 2024
Michigan
1 review
0 helpful votes
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Thanks
November 28, 2024

Nice selection. Fast shipping. Will, and do recommend to others.

Date of experience: November 17, 2024
Pennsylvania
1 review
0 helpful votes
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Fast delivery
November 28, 2024

Very courteous and helpful customer service. Received my order within a couple days at a very good price!

Date of experience: November 17, 2024
Maryland
1 review
0 helpful votes
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Loyal client since 1987
November 28, 2024

Tire rack is the most reputable online tire store and has never let me down.
Been purchasing tires with them since 1987.

Date of experience: November 17, 2024
Washington
1 review
0 helpful votes
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Quick and easy, thanx
November 28, 2024

Saved cars allows me to checkup on tires that might be on a rebate program. Helpful, thanx

Date of experience: November 17, 2024
Maryland
1 review
0 helpful votes
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Vast selection and clear descriptions
November 28, 2024

Many options were given and clear descriptions of each product were given which helped in narrowing down the purchase.

Date of experience: November 17, 2024
Utah
1 review
0 helpful votes
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Wheels
November 28, 2024

Super happy with the speed the order was filled and shipped.

Date of experience: November 17, 2024
California
1 review
0 helpful votes
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One great experience after another
November 28, 2024

Great selection, great prices, free shipping delivered right to my door!

Date of experience: November 17, 2024