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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,722
shipping
28,686
quality
29,246
This company responds to reviews on average within 1 day

Instant Feedback

529,086 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Delivered fast
November 21, 2025
Updated review

Great experience. Good price on a non stock set of tires. Delivery was excellent - fast and they stacked the tires nicely. I'll order from Tire Rack again.

Date of experience: November 10, 2025

Quick and easy, good web interface
November 15, 2025
Previous review

Quick and easy, good web interface

Date of experience: November 4, 2025
Vermont
1 review
0 helpful votes
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More that just online tire sales
November 21, 2025
Updated review

Tire Rack has a wide selection of high quality tires with free shipping and excellent customer service like a couple other sites I've used. The biggest benefit I get is the extensive tire testing and customer reviews.

Date of experience: November 11, 2025

Great Tire products and reviews!
August 9, 2025
Previous review

Lots of tire options and reviews. Free shipping is always a plus and the data base of customer reviews.

Date of experience: July 30, 2025
Wisconsin
1 review
0 helpful votes
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3 then 1
November 21, 2025

3 tires came within 2 days, 1 tire came 3 days later. Likely was the deliverer not Tire rack as there was only 1 tracking number but it was annoying

Date of experience: April 10, 2025
California
1 review
0 helpful votes
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I always shop tires with Tire Rack
November 21, 2025

Tire Rack reviews help me determine the best tires for my Acura RSX Type R. Prices are very good, and delivery very quick & affordable.

Date of experience: November 10, 2025
Virginia
1 review
0 helpful votes
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Excellent service the worker came out the store at opening to meet everyone to see what they need. Got everyone taken cared of kind and patiently.

Date of experience: November 10, 2025
Missouri
1 review
0 helpful votes
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Feedback
November 21, 2025

I had a tire blow out. Because I did not report it before I ordered a replacement from you, the claim was denied. Terrible service including a supervisor who clearly had his speech down. Our policy says...

I am a good customer and this was nothing more than a technicality to deny the claim. I supplied the Audi receipt about the replacement.

Date of experience: May 27, 2025
Elise B. TireRack Rep
5 months ago

Hello Eric, we appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to [email protected]?

Minnesota
1 review
0 helpful votes
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Ratings Difficult to find
November 21, 2025

The ratings charts that compare all available tires for my vehicle are difficult to find. It really takes an intensive search to find them. Also, the tire classifications are very confusing.

Date of experience: November 10, 2025
Elise B. TireRack Rep
5 months ago

Hi Brooks, thank you for reaching out and sharing your thoughts and will have reviewed.

Massachusetts
1 review
0 helpful votes
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SSingle custom tire
November 21, 2025

Previously I needed a tire with the tread depth augmented. It was done at the distributor and sent to me directly. Matched the other tires perfectly and saved me from buying a whole set.

Date of experience: May 10, 2024
West Virginia
1 review
0 helpful votes
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*******6767*******6769
November 20, 2025
Updated review

*******6767*******6769

Date of experience: November 10, 2025

6 7 6767676767676767676769
November 19, 2025
Previous review

6 7 6767676767676767676769

Date of experience: November 8, 2025
Oregon
1 review
0 helpful votes
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I work at a dealership for the big 3 and I can get tires here on tire rack for the same wholesale price my dealership can get them for. With my cost + 10% employee discount, tire rack is actually cheaper. I've bought half a dozen sets of tires, and have had great experiences with all of them.

Date of experience: November 10, 2025
California
2 reviews
0 helpful votes
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Only thing I can complain about is there is no military or veteran discount like Americas tire. I would have went there because that's who was going to install it for free too but they take a week to ship a tire and I need it before the weekend hits

Date of experience: November 10, 2025
Arkansas
2 reviews
0 helpful votes
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Repeat customer
November 20, 2025

I've used tire rack for the last five sets of tires I've purchased.
Most prices are below competitors and they have fast free shipping.

Date of experience: November 10, 2025
Ohio
1 review
0 helpful votes
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Excellent research library and tools
November 20, 2025

I was very pleased with the ability to compare different tire specifications and ratings through the website.
This made it very easy for me to select a tire that met specific criteria. I am happy with my purchase.
I have purchased through tire rack on several previous occasions and have been happy each time

Date of experience: November 10, 2025
New York
1 review
0 helpful votes
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Amazing
November 20, 2025

Always ordered all my tires here, no issues ever with tires or delivery, and whenever I have questions they always know how to help.

Date of experience: November 10, 2025
California
1 review
0 helpful votes
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Losing Options for Service Shops
November 20, 2025
Updated review

We used to have a grander selection of shops to lock in installation rates; shops are further away than they should be with many other tire shops in range; pricing seems to be going up and hoping tire rack maintains it's efficiencies and keeps me as a customer!

Date of experience: November 10, 2025

Repeat Customer
November 28, 2024
Previous review

Keeps me coming back, year after year for the last 15 years. Thank you as always Tire Rack

Date of experience: November 18, 2024
New York
1 review
0 helpful votes
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An Easy Informed shopping experience
November 20, 2025
Updated review

TireRack is a place where you can learn about the tires that will fit your car and there are a lot of choices. Once the info there allows you to make a decision, you can order, purchase and have them shipped to your local installer. All that is left is to schedule the installation.

Date of experience: November 10, 2025

Easiest way to buy tires
December 28, 2024
Previous review

Delivery and installation went smoothly. The tires have performed well on my truck.

Date of experience: December 18, 2024
Michigan
1 review
0 helpful votes
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No
November 20, 2025

**************890

Date of experience: November 10, 2025
New York
1 review
0 helpful votes
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Offering consistent prices
November 20, 2025

I get the tires are first come first serve, I think for the most to get the right price it'd be nice if you averaged the price across the board🤷‍

Date of experience: November 10, 2025
Illinois
1 review
0 helpful votes
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Excellent info on tires
November 20, 2025

The detailed tire performance in makes it easier to select the right tires for my vehicles.

Date of experience: November 10, 2025
Vermont
1 review
0 helpful votes
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Best tires and prices
November 20, 2025

I look around and am a Costco member. TireRack has the best service and prices.

Date of experience: November 10, 2025