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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,829
shipping
28,793
quality
29,353
This company responds to reviews on average within 1 day

Instant Feedback

530,951 reviews

We monitor reviews for authenticity

Illinois
2 reviews
0 helpful votes
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Great website
November 29, 2024
Updated review

Smooth transaction and plenty of information about all your tires. Feedback is one part I really check out b4 buying.

Date of experience: November 19, 2024

Just ok
October 12, 2022
Previous review

Tires were great quality. Only issue was they delivered a day later then they were supposed to be. What's worse is they were in my local area on a truck somewhere by 4 a.m. Yet they still couldn't get them here on time.

Date of experience: October 12, 2022
California
1 review
0 helpful votes
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Previously I bought tires at Tire Rack and had them shipped to a local tire store for installation. No problems was much cheaper than dealer or local dealer for the tires

Date of experience: November 19, 2024
Illinois
1 review
0 helpful votes
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In my previous order, I ordered 4 summer performance tires and used Tire Racks remote installer. They only installed 3 of the 4 tires. I only noticed this 6 months later when I swapped the summer tires out for winter tires. When I contacted Tire Rack about the issue, they didn't do anything about it and told me I had to purchase another tire. I'm still pissed about this.

Date of experience: November 19, 2024
Elise B. TireRack Rep
over a year old

We appreciate you bringing this to our attention, and a member of our team will look into this.

New Jersey
1 review
0 helpful votes
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I have bought so many sets of tires from TR, for Japanese, German and Swedish cars I've owned, I lost count. All Season Tires, Winter Tires, you name it. Always great service and selection. Thanks!

Date of experience: November 19, 2024
Wisconsin
1 review
0 helpful votes
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Received great product and service.
November 29, 2024

Needed snow tires for 2007 Lincoln Town Car. They worked great!

Date of experience: November 19, 2024
New York
1 review
0 helpful votes
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Great shopping experience
November 29, 2024
Updated review

Representative was readily available to ask questions and were very knowledgeable.

Date of experience: November 19, 2024

Site was easy to navigate
July 27, 2024
Previous review

Site was easy to navigate. Was able to compare tires and the prices were great!

Date of experience: July 17, 2024
Wyoming
1 review
0 helpful votes
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The information is plentiful and accessible. It is helpful in making buying decisions.
Ordering is easy, delivery fast. Overall good experience.

Date of experience: November 19, 2024
Texas
1 review
0 helpful votes
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It's so easy
November 29, 2024

Always great customer service and great prices. A few clicks and tires are ordered and usually arrive the next day to the installer.

Date of experience: November 19, 2024
California
1 review
0 helpful votes
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Quick and easy as always
November 29, 2024

Always easy to make sure the tires ACTUALLY fit your car and easy to send to installer. Thanks Tirerack

Date of experience: November 19, 2024
Texas
1 review
0 helpful votes
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Always knowledgeable and personable
November 29, 2024

Always good advice re: options and tradeoffs; professionals that listen and respond to individual needs

Date of experience: November 19, 2024
Minnesota
1 review
0 helpful votes
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Yuuup
November 29, 2024

Odd they didn't have Firestone winterforce in 215 45 17 but the 2 beauts I got on sale should be just fine

Date of experience: November 19, 2024
Missouri
1 review
0 helpful votes
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Good
November 29, 2024

Good tires 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Date of experience: November 19, 2024
New York
1 review
0 helpful votes
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Happy Winter
November 29, 2024

We've purchased winter Tire/Wheel packages for 3 different vehicles now, Tire Rack has always met our expectations. They have provided additional centering rings when the originals became unusable, that was awesome!

Date of experience: November 19, 2024
Massachusetts
1 review
0 helpful votes
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Great Experience
November 29, 2024

Extremely helpful staff and easy transaction. Will buy from Tire Rack again.

Date of experience: November 19, 2024
Texas
1 review
0 helpful votes
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Happy customer
November 29, 2024

Easy to order. Great price and Discount Tire service was fantastic.

Date of experience: November 25, 2024
California
1 review
0 helpful votes
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So easy
November 29, 2024

I get the tires I want at great prices sent to the place I want to go. Could not be better!

Date of experience: November 19, 2024
North Dakota
1 review
0 helpful votes
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Always great
November 29, 2024

Great selection. Great Value. Quick and easy shopping experience

Date of experience: November 19, 2024
Wisconsin
1 review
0 helpful votes
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Tire rack - good customer service
November 29, 2024

I feel confident with tire rack. Good accountability, good customer service, good warranties.

Date of experience: November 19, 2024
Pennsylvania
1 review
0 helpful votes
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Fast and accurate response
November 29, 2024

TR is a great resource for all of our BMW Club racing needs, and the team is prompt and accurate when responding to our needs!

Date of experience: November 19, 2024
Minnesota
1 review
0 helpful votes
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Great to Compare
November 29, 2024

I like being to really dig into the reviews of various tires.

Date of experience: November 19, 2024